Senior Passenger Charter Broker

Join to apply for the Senior Passenger Charter Broker role at Chapman Freeborn Airchartering.

Chapman Freeborn is seeking a Senior Passenger Charter Broker to join our team in Gatwick, UK.

Purpose of Role

• To manage all aspects of a charter flight from initial request to putting offers together, following up with client and carrying through to booking and handling of flight operation to its completion.
• To maximise business opportunities by offering tailored solutions to meet client requirements within budgetary and operational restrictions whilst making a suitable profit for the company.
• To generate and manage a portfolio of clients and actively develop new business through initiative including following up on new leads, client recommendations and networking opportunities.

Key Job Responsibilities

• Communicate effectively with aircraft providers for offers.
• Negotiate with aircraft providers when necessary to procure best value for clients.
• Ensure timely offer with detailed and accurate information is provided for clients.
• Follow up regularly and work towards confirmation.
• Ensure all contracts, insurance and regulatory matters are accurate, legally compliant and that company requirements are met.
• Verify supplier contract in detail and ensure all terms comply with CF charter agreement.
• Issue flight brief with all flight related information.
• Liaise with clients to identify requirements and source suitable, competitive aircraft charter solutions.
• Maintain and develop relationships with both key clients and new business leads to maximise business opportunities and increase client loyalty in an industry where client retention is never guaranteed.
• Ensure client is always kept informed of any development linked to specific bookings.
• Participate in conference calls to ensure effective sharing of information and full awareness of others in the VIP team and other offices.
• Keep up to date with activities of other VIP brokers using the appropriate network of communication.
• Contact airlines to confirm weekend availability and communicate this to colleagues and other airlines to maximise sales.
• Treat sensitive data with care and in a confidential and professional manner.
• Use initiative to identify new potential areas for business development.
• Provide support for sales activity for new business development.
• Cold call prospect clients to help build on our successful portfolio of existing clients.

What We Offer

• Opportunity to join a global company and be part of a diverse international team
• Professional development and career opportunities
• Unlimited access to thousands of courses on LinkedIn Learning platform

With more than 50 years of experience, the Chapman Freeborn group provides a diverse range of aviation-related services on a global basis. Our expertise in all areas of the air charter industry makes us the number one choice for many of the world’s leading logistics providers, multinational corporations, travel partners, and well‑known names from the entertainment business.

Chapman Freeborn is a family member of Avia Solutions Group, a leading global aerospace services group with almost 100 offices and production stations providing aviation services and solutions worldwide. Avia Solutions Group unites a team of more than 11,500 professionals, providing state‑of‑the‑art solutions to the aviation industry and beyond.

Chapman Freeborn provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Business Development and Customer Service

Industries

• Airlines and Aviation
• Aviation and Aerospace Component Manufacturing