Cargo Operations Administrator

Cargo Operations Administrator

Horley Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the UK Cargo Team with admin tasks and client interactions.
  • Company: Join Chapman Freeborn, a global leader in air chartering with nearly 50 years of experience.
  • Benefits: Enjoy unlimited access to LinkedIn Learning and be part of a diverse international team.
  • Why this job: Experience a dynamic work environment and grow your career in global aviation.
  • Qualifications: Several years of experience in a similar role and excellent organisational skills.
  • Other info: Chapman Freeborn promotes equality, diversity, and respect for all employees.

The predicted salary is between 28800 - 43200 £ per year.

Cargo Operations Administrator

Are you ready to charter your own career?
The runway to success in global aviation begins here…

Are you ready to join a global company where you can use your skills, be part of a dynamic team, and grow your career? Look no further! We are searching for a driven Cargo Operations Administrator in Gatwick, UK , to join our team.

As an expert in driving growth in a similar role and leading operations across the region, you\’ll thrive in our fast-paced environment and be eager to learn and grow with the global Chapman Freeborn Airchartering team. With us, you\’ll have the chance to work with a diverse team and be part of a company that is always on the move.

If you\’re ready to take your career to new heights and be part of a company that values your contribution, apply today! Join us and experience the excitement of working with a global leader in air chartering, where we never stop reaching for the sky.

Purpose Of The Role

  • To provide administrative support to UK Cargo Team
  • To promote a professional and positive image of Chapman Freeborn to clients and suppliers and other key stakeholders
  • Key Job Responsibilities

  • Identify and record new enquiries and ensure these are being actioned (adding to the trackers, keeping spreadsheets , etc)
  • Record and follow up on all open issues to monitor their progress
  • Assisting with onboarding new clients and supplier(KYC)
  • Ensure invoices are raised with correct and accurate information and paid to a specified time scale
  • Interact with key accounts and suppliers to help support the day to day operation of new and on-going Charter Flights efforts
  • Ensure all contracting agreements are accurate and legally compliant.
  • Registering quotes, updating submissions status/result
  • Support to the Brokers for current / live flights
  • Assistance with Travel arrangements for the team as / when required
  • Assisting the Team with planning / management of Trade Shows
  • Record all pertinent client and supplier project information on the company CRM system in a timely manner (and AC storage of AC documentation in Teams)
  • Ensure all client and supplier data is kept up to date and is managed in a discreet and legally compliant manner
  • Produce project reports (summaries, P+L) on specific flight missions as assigned by the manager
  • Qualities We Look For

  • Several years of experience in a similar role
  • Attention to detail
  • Excellent communication skills
  • Great organisational skills
  • What’s It In It For You

  • Competitive salary
  • Comprehensive benefits package
  • Opportunity to join a global company and be part of a diverse international team
  • Unlimited access to thousands of courses on LinkedIn Learning platform
  • With almost 50 years of experience, the Chapman Freeborn group provides a diverse range of aviation-related services on a global basis. Our expertise in all areas of the air charter industry makes us the number one choice for many of the world’s leading logistics providers, multinational corporations, travel partners, and well-known names from the entertainment business.

    Whether it’s arranging the delivery of oil equipment to a remote location, organizing flights for a professional sports team, or booking private jets to an island resort, the sky’s the limit when it comes to the charter business.

    Chapman Freeborn is a family member of Avia Solutions Group, a leading global aerospace services group with almost 100 offices and production stations providing aviation services and solutions worldwide. Avia Solutions Group unites a team of more than 7000 professionals, providing state-of-the-art solutions to the aviation industry and beyond.

    Chapman Freeborn aims to promote equality, diversity, fairness and respect for future and current staff at all levels of the organization. We aim to provide equal opportunities in all aspects of employment and to ensure that the talent and skills of all individuals are maximized.

    Cargo Operations Administrator employer: Chapman Freeborn Airchartering

    At Chapman Freeborn, we pride ourselves on being a global leader in air chartering, offering our Cargo Operations Administrators the chance to thrive in a dynamic and fast-paced environment. Located in Gatwick, UK, our inclusive work culture fosters professional growth through unlimited access to LinkedIn Learning courses and opportunities to collaborate with a diverse international team. Join us and experience a rewarding career where your contributions are valued and the sky is truly the limit.
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    Contact Detail:

    Chapman Freeborn Airchartering Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Cargo Operations Administrator

    ✨Tip Number 1

    Familiarise yourself with the air charter industry and current trends. Understanding the market dynamics will not only help you in interviews but also show your genuine interest in the role.

    ✨Tip Number 2

    Network with professionals in the aviation sector, especially those involved in cargo operations. Attend industry events or join relevant online forums to make connections that could provide insights or referrals.

    ✨Tip Number 3

    Prepare to discuss your organisational skills in detail. Think of specific examples from your past roles where you successfully managed multiple tasks or projects, as this is crucial for the Cargo Operations Administrator position.

    ✨Tip Number 4

    Research Chapman Freeborn’s values and recent projects. Being able to articulate how your personal values align with theirs can set you apart during the interview process.

    We think you need these skills to ace Cargo Operations Administrator

    Organisational Skills
    Attention to Detail
    Data Management
    Client Relationship Management
    Invoice Processing
    Contract Compliance
    Project Reporting
    CRM Software Proficiency
    Communication Skills
    Problem-Solving Skills
    Time Management
    Team Collaboration
    Adaptability
    Knowledge of Aviation Operations

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in cargo operations or administrative roles. Use keywords from the job description to demonstrate that you meet the qualifications they are looking for.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the aviation industry and your understanding of the role. Mention specific skills that align with the responsibilities listed, such as organisational skills and experience with client interactions.

    Highlight Relevant Experience: In your application, emphasise any previous roles where you managed enquiries, invoicing, or client relationships. Provide examples of how you successfully supported operations in a fast-paced environment.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Cargo Operations Administrator role.

    How to prepare for a job interview at Chapman Freeborn Airchartering

    ✨Showcase Your Organisational Skills

    As a Cargo Operations Administrator, strong organisational skills are crucial. Be prepared to discuss specific examples from your past roles where you successfully managed multiple tasks or projects simultaneously.

    ✨Familiarise Yourself with the Industry

    Research the air chartering industry and Chapman Freeborn's role within it. Understanding current trends and challenges will demonstrate your genuine interest in the position and the company.

    ✨Prepare for Scenario-Based Questions

    Expect questions that assess how you would handle real-life situations related to cargo operations. Think of scenarios where you had to resolve issues or improve processes, and be ready to share those experiences.

    ✨Emphasise Team Collaboration

    This role involves working closely with various teams and stakeholders. Highlight your experience in collaborative environments and how you’ve contributed to team success in previous positions.

    Cargo Operations Administrator
    Chapman Freeborn Airchartering
    Location: Horley
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