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- Tasks: Manage parts enquiries, support service scheduling, and provide top-notch customer experiences.
- Company: Join Chapelhouse, a leading motor retailing group with a strong reputation.
- Benefits: Enjoy up to 34 days' leave, bonuses, discounts, and career growth opportunities.
- Why this job: Be part of an award-nominated team and make a real impact in the motor trade.
- Qualifications: Experience in parts or service roles, strong communication skills, and a customer-focused mindset.
- Other info: Dynamic work environment with excellent training and development prospects.
The predicted salary is between 24000 - 40000 £ per year.
Location: Chapelhouse OMODA & JAECOO Warrington, Milner Street, WA5 1AD
Salary: Up to £40,000 a year
Permanent, Full-time.
Chapelhouse is a leading motor retailing group that has been in business for 35 years, with 10 branches across the North West specialising in MG, Suzuki and our new brands Omoda and Jaecoo. This year we have been shortlisted for 'Employer of the Year', 'Customer Care Award' and 'Diversity, Equality and Inclusion Award' by the Motor Trader Awards and we are now looking for an enthusiastic Service Advisor to join our team.
As a company we offer a wide range of industry-leading benefits for our dedicated staff to ensure they have a good work-life balance and are well rewarded for their hard work.
What We Offer- Up to 34 days' annual leave
- Bonus opportunities & employee discounts
- Full training, development & career progression
- Opportunity to grow within an expanding motor group
- Manage parts enquiries and supply parts to workshop technicians and customers
- Support the service department with scheduling and customer updates
- Maintain accurate parts inventory and ordering processes
- Provide a first-class end-to-end customer experience
- Identify upsell opportunities on parts, accessories and service items
- Ensure all processes are completed accurately and in line with dealership standards.
- Strong parts experience within the motor trade
- Previous experience in a dealership parts or service advisor role
- Kerridge system knowledge preferred
- Strong communication and organisational skills
- Ability to work in a fast-paced, customer-focused environment.
Experience: Motor trade: 2 years (preferred)
Right to work in the UK required
If you're an experienced Parts or Service professional looking to join a growing, forward-thinking motor group, we'd love to hear from you — apply today.
Parts/Service Advisor in Warrington employer: Chapelhouse Motor Group
Contact Detail:
Chapelhouse Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts/Service Advisor in Warrington
✨Tip Number 1
Network like a pro! Reach out to your connections in the motor trade and let them know you're on the lookout for a Parts/Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the Kerridge system and the latest trends in the motor industry. Show us that you're not just a candidate, but a passionate professional ready to contribute to our team!
✨Tip Number 3
When you get an interview, don’t just talk about your experience—share specific examples of how you've provided excellent customer service or identified upsell opportunities in the past. We love hearing about real-life success stories!
✨Tip Number 4
Apply through our website for the best chance of landing that dream job with us. It shows you're serious about joining Chapelhouse and makes it easier for us to find your application among the rest!
We think you need these skills to ace Parts/Service Advisor in Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Parts/Service Advisor role. Highlight your relevant experience in the motor trade and any specific skills that match what we're looking for, like your knowledge of the Kerridge system.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Mention why you want to join Chapelhouse and how your background makes you a great fit for our team.
Show Off Your Communication Skills: As a Service Advisor, strong communication is key. In your application, demonstrate your ability to convey information clearly and effectively. This could be through examples of past customer interactions or teamwork experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Chapelhouse Motor Group
✨Know Your Stuff
Make sure you brush up on your knowledge of parts and service processes in the motor trade. Familiarise yourself with the Kerridge system if you can, as it’s a big plus. Being able to speak confidently about your experience will show that you're the right fit for the role.
✨Showcase Your Customer Skills
Since this role is all about providing a first-class customer experience, think of examples from your past where you’ve gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Dress the Part
Even though it’s a motor trade environment, dressing smartly can make a great first impression. Aim for business casual attire that reflects professionalism while still being comfortable. You want to look the part of a Service Advisor!