At a Glance
- Tasks: Lead the service department to deliver top-notch customer experiences and achieve budget goals.
- Company: Dynamic automotive company in Bolton with a focus on growth and customer satisfaction.
- Benefits: Competitive salary, up to 34 days leave, company car, and wellness support.
- Other info: Exciting career progression opportunities and brand training with paid accreditation.
- Why this job: Join a passionate team and make a real difference in customer service and team development.
- Qualifications: Experience in motor trade, strong communication skills, and leadership experience required.
The predicted salary is between 35000 - 60000 £ per year.
Location: Bolton
Salary: £35,000.00-£60,000.00 per year
Closing date: Friday 31 July 2026
Basic salary of approximately £40,000, plus performance-based bonus with realistic OTE up to £60,000, dependent on experience. We are looking for an enthusiastic and results-driven Aftersales Manager to join our team in Bolton. This role is responsible for the efficient and profitable operation of the service department while delivering an excellent customer experience.
What We Offer
- Up to 34 days paid leave per year
- Company car
- Commission
- Employee of the Month scheme (including holidays to the company apartment)
- Company sick pay
- Confidential Wellness Support & Medicash
- Brand and manufacturer training with paid accreditation
- Company pension, employee discount, referral scheme
Key Responsibilities
- Achieve service department budget and customer service targets
- Ensure accurate job costing and invoicing
- Control parts and materials to ensure profitability
- Improve customer satisfaction and retention
- Manage and develop a team of Service Advisors, Technicians, and Parts Advisors
- Work closely with brand partners and meet brand standards
Requirements
- Experience in the retail motor trade
- Strong technical knowledge of a service department
- Excellent communication and customer service skills
- Knowledge of vehicle and consumer legislation
- Technical or engineering qualifications
- Previous Service Manager or leadership experience
Experience:
- Motor Trade: 2 years (required)
- Driving Licence (required)
- Right to work in the UK required
Applicants must have the Right to Work in the UK. Sponsorship is not available. We reserve the right to close this vacancy early.
Aftersales Manager in Bolton employer: Chapelhouse Motor Group
Join our dynamic team in Bolton as an Aftersales Manager, where we prioritise employee well-being and professional growth. With a competitive salary package, generous leave, and unique perks like a company car and wellness support, we foster a supportive work culture that values your contributions and encourages career advancement. Experience the satisfaction of leading a dedicated team while delivering exceptional customer service in a thriving environment.