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- Tasks: Manage client accounts and ensure smooth delivery of print projects.
- Company: Chapel Press Ltd, a long-established commercial print business in Stockport.
- Benefits: Competitive salary, company pension, and on-site parking.
- Other info: Opportunity to grow accounts and work in a supportive environment.
- Why this job: Join a dynamic team and build lasting relationships with clients in the print industry.
- Qualifications: Experience in commercial print and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
Chapel Press Ltd is a long-established commercial print business based in Stockport, delivering high-quality print, campaign support and account management for clients across a wide range of sectors. We provide lithographic print, digital print, large format, print finishing, fulfilment and mailing, promotional merchandise, educational print services, hospitality print services and bookbinding support. We are now looking for an experienced Account Manager to join our team.
Summary
This is an internal office based, client-facing account management role, suited to someone who understands print, enjoys building relationships, and can manage work from enquiry through to delivery. All client interaction is handled via telephone, email and Microsoft Teams, so strong communication skills and the ability to build trust remotely are key. You will be the key point of contact for your customers, ensuring their work is handled accurately, professionally and on time.
Responsibilities
- Manage and develop a portfolio of existing customer accounts
- Handle enquiries, briefs, estimates and job progress updates
- Communicate with clients daily via phone, email + occasionally Teams
- Work closely with pre-press, production, finishing and delivery teams
- Advise customers on print options, materials, formats and timings
- Identify opportunities to grow accounts across our wider services
- Maintain clear, consistent communication throughout each job
- Support the smooth delivery of work from initial enquiry to completion
Requirements
- Experience in commercial print, print management, packaging, signage or a related sector
- Strong customer service and account management skills
- Good understanding of litho, digital and/or large format print
- Confident communicator, particularly over phone and email
- Organised and able to manage multiple live jobs at once
- Proactive and detail-focused approach
Competitive salary (depending on experience) Company pension On-site parking
Account Manager - Print employer: Chapel Press Ltd
Contact Detail:
Chapel Press Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Print
✨Tip Number 1
Get to know the company inside out! Research Chapel Press Ltd, their services, and their clients. This way, when you get that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships over the phone and email, try role-playing with a friend or family member. It’ll help you feel more confident when chatting with potential clients.
✨Tip Number 3
Showcase your organisational skills! Prepare examples of how you've managed multiple projects in the past. Being able to juggle tasks while keeping clients happy is key, so have those stories ready to share.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who take the initiative. Plus, it’s a great way to ensure your application gets into the right hands quickly.
We think you need these skills to ace Account Manager - Print
Some tips for your application 🫡
Show Your Print Passion: When writing your application, let us know why you're excited about the print industry. Share any relevant experience you have and how it aligns with our services at Chapel Press. We love seeing genuine enthusiasm!
Tailor Your Communication Style: Since this role involves a lot of client interaction, make sure your written application reflects strong communication skills. Use clear, concise language and demonstrate your ability to build relationships, even in writing.
Highlight Your Organisational Skills: As an Account Manager, you'll juggle multiple projects. In your application, give examples of how you've successfully managed various tasks or accounts in the past. We want to see that you're detail-oriented and organised!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Chapel Press Ltd
✨Know Your Print Basics
Make sure you brush up on your knowledge of lithographic, digital, and large format print. Being able to speak confidently about these processes will show that you understand the industry and can advise clients effectively.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction via phone and email, practice articulating your thoughts clearly. Consider doing mock interviews where you explain print options or project updates to a friend to refine your communication style.
✨Demonstrate Relationship Building
Think of examples from your past experiences where you've successfully built relationships with clients. Be ready to discuss how you maintained trust and communication, especially in remote settings, as this is crucial for the role.
✨Organise Your Thoughts
Prepare to discuss how you manage multiple projects simultaneously. Bring examples of how you've prioritised tasks and ensured timely delivery in previous roles, as this will highlight your organisational skills and proactive approach.