At a Glance
- Tasks: Support the Service Department and deliver top-notch customer experiences.
- Company: Established motor retail group with a strong reputation and growth.
- Benefits: Up to 34 days' leave, bonuses, discounts, and full training provided.
- Other info: Join a dynamic team with excellent career progression opportunities.
- Why this job: Kickstart your career in the automotive industry with no experience needed!
- Qualifications: Friendly attitude, strong communication skills, and a willingness to learn.
Trainee Service Advisor - No Experience Needed
About Chapelhouse
- Established motor retail group with 35+ years' success
- 10 branches across the Northwest
- Brands include MG, Suzuki, Omoda & Jaecoo
- Motor Trader Award shortlist: Employer of the Year, Customer Care Award & Dealer Group of the Year
- Growing, customer-focused team environment
What We Offer
- 5.5-day working week (alternate Saturdays, half day)
- Up to 34 days' annual leave
- Bonus opportunities & employee discounts
- Company sick pay & wellbeing support
- Full training, development & career progression
- Opportunity to build a career within an expanding motor group
The Role
- Support the Service Department with scheduling, job cards and customer updates
- Deliver a first-class customer experience from booking through to vehicle collection
- Assist with explaining servicing and repair requirements and providing estimates
- Learn to identify appropriate additional service opportunities
- Prepare invoices, process payments and maintain accurate records
- Ensure all processes are completed accurately and in line with dealership standards
- Follow up with customers to support satisfaction and retention
What We're Looking For
- No previous motor trade or Service Advisor experience required
- Friendly, professional and customer-focused approach
- Strong communication and organisational skills
- Good attention to detail
- Confident speaking to customers face-to-face and over the telephone
- Positive attitude with a genuine willingness to learn
- Previous customer service, retail, administration or sales experience is desirable but not essential
Eligibility
- Right to work in the UK required
- No sponsorship available
If you're customer-focused, enthusiastic and looking to start a career in the automotive industry, we'll provide the training and support you need to develop into a successful Service Advisor.
#J-18808-Ljbffr
Trainee Service Advisor employer: Chapel House Motor Co Ltd
Chapelhouse is an exceptional employer, offering a dynamic and customer-focused team environment where you can thrive as a Car Sales Executive. With uncapped earnings potential, generous annual leave, and comprehensive training and development opportunities, we prioritise your growth and well-being. Join us in the Northwest, where our award-winning culture and commitment to employee satisfaction make every day rewarding.
