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- Tasks: Manage customer data and build world-class partnerships to drive brand success.
- Company: Join Chapel Down, England's leading wine producer with a vibrant culture.
- Benefits: Enjoy a performance bonus, 25 days holiday, wine allowance, and social events.
- Why this job: Make an impact in the wine industry while developing your career in a dynamic environment.
- Qualifications: Experience in sales support, excellent communication, and analytical skills required.
- Other info: Hybrid role based in London with opportunities for UK travel.
The predicted salary is between 36000 - 60000 £ per year.
Are you a well organised and data driven Account Executive with a passion for wine? In this role, you’ll support the execution of commercial plans across a broad range of Chapel Down’s most important customers. This role offers the chance to drive brand performance and long-term customer success working with exposure to International business partners, Travel Retail, influential hospitality operators and the top 4 grocers. This is the perfect opportunity for an experienced account executive, with excellent data management skills, to work for the category leading English wine producer and make a real impact.
You will:
- MANAGE CUSTOMER DATA AND TURN INTO ACTIONABLE INSIGHTS Support multi-channel data management and customer analysis, creating selling stories for Chapel Down. Managing product data and responsibility for demand planning, allocations, and stockholding across key customers, both domestic and international. Responsibility for tracking income and expenditure along with channel CRM database management.
- BUILD WORLD CLASS CUSTOMER PARTNERSHIPS Play a pivotal role in delivering commercial success through supporting the flawless execution of channel strategy across our key customers. Conduct store audits and deliver best in class category, brand and product training in order to positively influence customer sales capabilities. Manage and coordinate international logistics to ensure timely delivery of export orders and prepare market dashboards for monthly reporting analysis.
- SUPPORT EXECUTION OF BRAND CAMPAIGNS Coordinate brand activation campaigns across International, On Trade & Off Trade channels to ensure performance is maximised in line with channel expectations.
The successful candidate (skills and experience):
- Previous experience in sales support and customer facing roles
- Able to plan and prioritise effectively
- Excellent communication skills both written and orally
- Excellent relationship building skills
- Proactive and self-sufficient
- Analytical/numerate with good attention to detail
If this sounds like your next opportunity, we would love to hear from you.
LOCATION Hybrid role based at our Head Office in London with occasional UK travel as required.
WHAT WE CAN OFFER YOU: This is a permanent role with the following:
- Performance related annual bonus
- 25 days’ holiday plus a day off on your birthday
- Wine allowance and employee discount
- Company pension
- Enhanced family leave policies
- Employee Assistance Programme
- Quarterly company social events
ABOUT CHAPEL DOWN Chapel Down is England’s leading and largest wine producer with an award-winning range of sparkling and still wines. Chapel Down’s status as the most recognised English wine brand is supported by its partnerships with flagship sporting and cultural events including Ascot, The Boat Race and Pub In The Park and Chapel Down is the ‘Official Sparkling Wine’ of the England and Wales Cricket Board. Our products are widely available in the premium off trade, as well as being served in some of the UK’s finest bars and restaurants. The Company also welcomes approximately 60,000 visitors a year for winery tours and tastings at its brand home and retail experience in Tenterden, Kent. Chapel Down is proud to be recognised in Sunday Times ‘Best Places to Work’ in 2023, 2024 and 2025.
National Account Executive employer: Chapel Down
Contact Detail:
Chapel Down Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Executive
✨Tip Number 1
Get to know the company inside out! Research Chapel Down's products, values, and recent campaigns. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your previous experience aligns with the responsibilities of managing customer data and building partnerships. Practice your answers to showcase your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Chapel Down team!
We think you need these skills to ace National Account Executive
Some tips for your application 🫡
Show Your Passion for Wine: When you're writing your application, let your love for wine shine through! Share any relevant experiences or knowledge you have about the industry. We want to see that you're not just applying for a job, but that you're genuinely excited about being part of the Chapel Down family.
Highlight Your Data Skills: Since this role is all about managing customer data and turning it into actionable insights, make sure to showcase your analytical skills. Give examples of how you've used data in previous roles to drive success. We love seeing candidates who can back up their claims with real-life experiences!
Communicate Clearly: Your written communication skills are key for this position, so pay attention to how you present yourself in your application. Keep it clear, concise, and professional. We appreciate a well-structured application that reflects your ability to communicate effectively, both in writing and verbally.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re proactive and know how to navigate the digital world—an essential skill for this position!
How to prepare for a job interview at Chapel Down
✨Know Your Wine
Since this role is all about wine, make sure you brush up on your wine knowledge. Familiarise yourself with Chapel Down's products and their unique selling points. Being able to discuss the brand's offerings confidently will show your passion and commitment.
✨Data is Key
As a National Account Executive, you'll be managing customer data and turning it into actionable insights. Prepare examples of how you've successfully used data in previous roles to drive sales or improve customer relationships. This will demonstrate your analytical skills and attention to detail.
✨Build Rapport
Excellent relationship-building skills are crucial for this position. During the interview, practice active listening and engage with your interviewer. Share stories that highlight your ability to forge strong partnerships and how you've positively influenced customer success in the past.
✨Showcase Your Proactivity
This role requires someone who is proactive and self-sufficient. Be ready to discuss instances where you've taken the initiative to solve problems or improve processes. Highlighting your proactive nature will resonate well with the interviewers and align with their expectations.