At a Glance
- Tasks: Welcome visitors, manage bookings, and provide admin support across various teams.
- Company: Chaotic, a purpose-driven platform supporting SEND causes.
- Benefits: Competitive salary, dynamic team environment, and opportunities for growth.
- Other info: Join a close-knit team dedicated to positive community change.
- Why this job: Make a real impact while working in a vibrant, supportive atmosphere.
- Qualifications: Experience in reception or admin roles, strong communication, and organisational skills.
The predicted salary is between 26000 - 28000 £ per year.
We're not your average competition platform. At Chaotic, every campaign we run supports Special Educational Needs and Disabilities (SEND) causes, ensuring our work creates a lasting, positive impact in the community. Purpose isn't a footnote here. It's the whole point. We're a fast-paced, growing team and we're looking for someone brilliant to grow with us.
The Role
You'll be the first face people see and the first voice they hear, whether that's a prize winner collecting their trophy, a client arriving for a meeting, or a colleague who just needs a helping hand. This role combines front-of-house ownership with admin support across multiple departments including Marketing, HR, Customer Service, Tech and more. No two days will look the same, and that's exactly how we like it.
What You'll Be Doing:
- Owning the front-of-house experience by welcoming visitors, managing sign-in and keeping reception and breakout areas running smoothly
- Being the go-to for room bookings, meeting prep, kitchen and stationery supplies
- Managing the company van booking system and carrying out basic checks
- Handling routine health and safety checks and flagging anything that needs attention
- Providing admin support across teams, i.e. minute taking, scheduling, internal comms coordination and more
- Helping to organise internal events, training sessions and anything the business needs
- Being someone people can rely on to follow through and get things done
What We're Looking For:
Essential:
- Experience in a reception, admin or customer-facing role
- A warm, confident communicator who puts people at ease straight away
- Highly organised with strong attention to detail and a follow-through mentality
- Comfortable with Microsoft Office, Outlook, Word and Excel
- Able to juggle multiple tasks without dropping the ball
- Happy working independently and as part of a team
Desirable:
- Experience in the charity, education or SEND sectors
- Basic health and safety knowledge
- First Aid or Fire Warden training
- Awareness of data protection and confidentiality best practice
Why Chaotic?
- A role with genuine purpose — everything we do supports SEND children and young people
- A close-knit, energetic team that cares about the work and the people doing it
- A varied, hands-on role where you'll touch multiple areas of the business
- Room to grow in a fast-moving, ambitious company
£26,000-£28,000 salary
Location: In office, Redhill, Surrey
Sound like your kind of place? Send us your CV as we'd love to hear from you. Chaotic is an equal opportunities employer. We welcome applications from all backgrounds.
Receptionist and Administrator employer: Chaotic
At Chaotic, we pride ourselves on being more than just a workplace; we are a community dedicated to making a meaningful impact in the lives of children and young people with Special Educational Needs and Disabilities (SEND). Our vibrant and supportive culture fosters collaboration and personal growth, offering you the chance to thrive in a dynamic environment where no two days are the same. With a focus on purpose-driven work and a close-knit team, you'll find ample opportunities for professional development while contributing to a cause that truly matters.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist and Administrator
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested in their mission.
✨Tip Number 2
Practice your warm, confident communication skills. Since you'll be the first face people see, it’s crucial to come across as approachable. Try role-playing with a friend or family member to get comfortable with common questions and scenarios.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past experiences where you juggled multiple tasks successfully. This will demonstrate that you can handle the dynamic nature of the role at Chaotic.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist and Administrator
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of warmth and confidence into your CV and cover letter. Remember, you're applying for a role where communication is key!
Tailor Your Application:Make sure to tailor your CV and cover letter to highlight your experience in reception or admin roles. Mention specific skills that match what we're looking for, like your organisational prowess or your knack for making people feel at ease. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super straightforward, and we’ll get your application directly into our system. Plus, it shows you’re keen on joining our team at Chaotic!
How to prepare for a job interview at Chaotic
✨Know the Company Inside Out
Before your interview, take some time to research Chaotic and its mission. Understand their focus on Special Educational Needs and Disabilities (SEND) and how your role as a Receptionist and Administrator fits into that vision. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Communication Skills
As the first point of contact, your communication skills are crucial. Practice answering common interview questions clearly and confidently. Use examples from your past experiences where you've successfully communicated with clients or colleagues, highlighting your warm and approachable nature.
✨Demonstrate Your Organisational Skills
Be prepared to discuss how you manage multiple tasks effectively. Bring examples of how you've juggled various responsibilities in previous roles, especially in admin or customer-facing positions. This will reassure them that you can handle the dynamic nature of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of events you'll be organising, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
