At a Glance
- Tasks: Create impactful content strategies and advise clients on effective communication.
- Company: Join an award-winning agency in Guildford, known for its collaborative and fun culture.
- Benefits: Enjoy a diverse workplace with opportunities for growth and creativity.
- Why this job: Be part of exciting projects that make a real difference across various sectors.
- Qualifications: Experience in content strategy, client relationships, and data-driven insights is essential.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
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An experienced Communications and Content Strategist is required to join a busy award-winning agency in the heart of Guildford.
We’re naturally enthusiastic people who are always responsive to new opportunities and a great collaborative partner for clients and their brands seeking effective change. We’re a close community of friendly people who keep it real and still have fun along the way.
We celebrate diversity and are committed to creating an inclusive workplace where everyone, regardless of background, feels valued and empowered. We actively encourage applications from candidates of all backgrounds and experiences. We are an equal opportunity employer, dedicated to fostering a culture of equity and respect.
If Chaos sounds like the place for you, get in touch!
Reporting to the MD, the Comms and Content Strategist will advise our clients on how to tell their stories through impactful content and communications. You’ll bring a strategic mindset and a holistic approach that allows you to work with clients to uncover and share their business, thought leadership, people, purpose, culture and values stories. You’ll identify the most effective channels and the most innovative formats to convince and convert their desired target audience to drive results.
You could work across a variety of sectors and accounts, which cover various audience and activation types – from B2B, employer brand and internal comms to non-profit. There’s never a dull day and you’ll get to apply your creative thinking to an exciting range of challenges.
Projects could include strategic activities such as:
- Content and comms strategy and planning
- Content and comms audits and competitor research
- Email marketing and nurture journey strategy and planning
- Value proposition, vision, mission creation – including research, workshops and strategic positioning
- Tone of Voice guidance
- PR and media strategy and planning
As well as potential creative and journalistic copywriting such as:
- Video: Video script writing and concept development
- Long form content: Thought leadership, whitepaper, blog and article production
- Toolkits and guides
You will partner closely with the Chaos client account and creative/design teams. You’ll be client facing, considered a trusted expert and collaborate with multiple partners and stakeholders both internally and externally.
Your key responsibilities:
It is your responsibility to advise Chaos clients on the best comms and content principles for success. You will need to show initiative and skills that demonstrate your comms and content expertise. This includes being laser-focused on the target audience, following the latest content trends, having an understanding of measurement and KPIs, and having an eagle eye for detail for quality assurance. Ultimately, you are a subject matter expert providing trusted advice, on a scale that can be multi-national, multi-faceted, and at the highest organisational levels. You’ll play a key role in inputting comms and content solutions and will embrace ideation and innovation thinking.
You’ll succeed with us if you:
- Are passionate about storytelling and want your work to stand out, travel far and make a difference
- Can step back and see the big picture about how content and comms fit into a wider marketing mix
- Think audience first and are excited by using actionable insights to understand motivations and interests
- Love presenting and pitching ideas to clients
- Can be comfortable with ambiguity and start thinking from a white sheet of paper
You will need to demonstrate experience in:
- Writing and presenting a comms or content strategy and plan
- Conducting a content or comms audit
- Client relationships
- The importance of data and reporting, and how to set KPIs and monitor performance of content to drive optimisation
- How to use PR, Social Media, Paid Media and events to deliver content. Know how paid/ owned/ earned can be used to achieve different objectives
Personality
We are looking someone who fits our agency DNA…
- Enthusiastic – self-motivated and passionate about building brands and campaigns that wow and creative strategies that work.
- Agile – quick to act, can respond to changing demands and deadlines and by working flexible hours when required.
- Collaborative – communicative and open-minded to work with others and has a strong sense of team and an appetite to share knowledge.
- Genuine – says it as it is, lives in the real world, isn’t egotistic or aloof but genuine and keeps it real.
- Fun – enjoyable to work with, cheerful, upbeat, sociable with a sense of humour.
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Communications and Content Strategist employer: Chaos Design
Contact Detail:
Chaos Design Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Communications and Content Strategist
✨Tip Number 1
Familiarise yourself with the latest trends in content marketing and communications. Being able to discuss current strategies and innovations during your interview will show that you're not only knowledgeable but also passionate about the field.
✨Tip Number 2
Prepare examples of successful content strategies you've implemented in the past. Be ready to share specific metrics or outcomes that demonstrate your impact, as this will highlight your expertise and ability to drive results.
✨Tip Number 3
Research Chaos and their clients thoroughly. Understanding their brand values, target audience, and previous campaigns will allow you to tailor your conversation and demonstrate how you can contribute to their success.
✨Tip Number 4
Showcase your collaborative skills by discussing past experiences where you worked closely with clients or cross-functional teams. Highlighting your ability to communicate effectively and build relationships will resonate well with the agency's culture.
We think you need these skills to ace Communications and Content Strategist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in communications and content strategy. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Your cover letter should tell a story about your passion for storytelling and how your skills align with the agency's mission. Be sure to mention specific projects or experiences that showcase your expertise in content strategy.
Showcase Your Creativity: Include examples of your previous work, such as links to articles, videos, or campaigns you've developed. This will help illustrate your ability to create impactful content and engage audiences effectively.
Highlight Collaboration Skills: Since the role involves working closely with clients and teams, emphasise your collaborative experiences. Mention any successful projects where teamwork played a crucial role in achieving results.
How to prepare for a job interview at Chaos Design
✨Know Your Audience
As a Communications and Content Strategist, understanding the target audience is crucial. Research the company's clients and their demographics to tailor your responses and showcase your ability to create impactful content that resonates with different audiences.
✨Showcase Your Storytelling Skills
Prepare examples of how you've successfully told stories through content in previous roles. Highlight specific campaigns or projects where your strategic approach made a significant impact, demonstrating your passion for storytelling.
✨Be Ready to Discuss Metrics
Since the role involves measuring effectiveness, be prepared to discuss how you set KPIs and monitor performance. Share examples of how data has informed your content strategies and led to optimisation in past projects.
✨Emphasise Collaboration
This position requires working closely with various teams. Be ready to discuss your experience in collaborative environments, how you communicate with clients, and your approach to building strong relationships with stakeholders.