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- Tasks: Join our team to create amazing customer experiences and keep the store running smoothly.
- Company: Oliver Bonas is a vibrant retailer focused on joy, inclusion, and community.
- Benefits: Enjoy flexible hours, training opportunities, and a supportive team environment.
- Why this job: Be part of a positive culture that values diversity and personal growth.
- Qualifications: Great people skills, customer service experience, and a positive attitude are essential.
- Other info: We encourage applications from diverse backgrounds, especially Black, Asian & Mixed Heritage candidates.
We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently.
This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager.
More about the role:
- Provide a great experience to every customer.
- Maintain excellent product knowledge.
- Have strong, consistent communication with the team.
- Participate in all training opportunities provided and contribute positively to team sessions.
- Embrace ownership of tasks, setting a good example for the rest of the team.
- Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
- Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
- Support other stores where needed.
- Have an awareness of the store’s sales targets and its current performance versus like-for-like/target/company figures.
- Be aware of store and company product best-sellers to support sales growth.
What we look for:
- Great people skills.
- Excellent customer service.
- Organisation skills and multi-tasking ability.
- Positivity, vibrancy and ready to take on anything.
- Someone who’s kind, helpful and considerate towards customers and team members alike.
- Resourcefulness and someone who’s looking for opportunities to learn more.
Equality, Diversity & Inclusion at OB:
At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work.
It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.
Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.
Team Member (16 Hours) employer: Chantry Place
Contact Detail:
Chantry Place Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member (16 Hours)
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion for helping others shine through. This will demonstrate that you align with our values at StudySmarter.
✨Tip Number 2
Familiarise yourself with our products and services before applying. Having a solid understanding of what we offer will not only help you stand out but also allow you to engage more effectively with the team and customers.
✨Tip Number 3
Be prepared to discuss your teamwork skills. We value collaboration, so think of examples from your past experiences where you've successfully worked as part of a team to achieve a common goal.
✨Tip Number 4
Demonstrate your willingness to learn and grow. Mention any training or development opportunities you've taken advantage of in the past, as this shows you're proactive and ready to embrace new challenges.
We think you need these skills to ace Team Member (16 Hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Oliver Bonas is looking for in a Team Member. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job requirements. Emphasise your people skills, organisation abilities, and any relevant experience in customer service or retail.
Craft a Personal Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you embody the qualities they seek, like being approachable and resourceful.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Chantry Place
✨Showcase Your People Skills
As a Team Member, you'll be working closely with customers and colleagues. Make sure to highlight your experience in customer service and your ability to communicate effectively during the interview.
✨Demonstrate Your Product Knowledge
Familiarise yourself with the products offered by the company. Being able to discuss best-sellers or recent arrivals will show your enthusiasm and readiness to contribute to sales growth.
✨Emphasise Teamwork and Flexibility
Since the role requires strong communication and collaboration, share examples of how you've successfully worked in teams before. Also, express your willingness to adapt to various shifts and tasks.
✨Exhibit a Positive Attitude
The company values positivity and vibrancy. Approach the interview with enthusiasm and a can-do attitude, showing that you're ready to take on challenges and support your team.
