At a Glance
- Tasks: Join our team to create amazing customer experiences and keep the store running smoothly.
- Company: Oliver Bonas is a vibrant retailer known for its fun, inclusive culture and commitment to teamwork.
- Benefits: Enjoy up to 60% off products, flexible holidays, and access to mental health support.
- Why this job: Be part of a playful environment where your creativity and kindness make a real impact.
- Qualifications: We're looking for organised, positive individuals who love helping others and learning new skills.
- Other info: We value diversity and encourage applications from all backgrounds, especially underrepresented communities.
£11.65 per hour. We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently.
This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager.
A bit about us… At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.
Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.
More about the role… OB Team Members will:
- Provide a great experience to every customer.
- Maintain excellent product knowledge.
- Have strong, consistent communication with the team.
- Participate in all training opportunities provided and contribute positively to team sessions.
- Embrace ownership of tasks, setting a good example for the rest of the team.
- Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
- Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
- Support other stores where needed.
- Have an awareness of the store’s sales targets and its current performance versus like-for-like/target/company figures.
- Be aware of store and company product best-sellers to support sales growth.
Generous employee discount up to 60% off all OB products. Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support. Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service. Annual discretionary profit related bonus scheme. Refer a Friend incentive. Enhanced maternity, paternity, adoption and shared parental leave. Equity, Diversity and Inclusivity Voice network and EDI team. Mental Health First Aider support. Education and support throughout Looop eLearning platform. Free refreshments and treats in store. An opportunity to work at the highest placed retailer in Glassdoor’s Best Places to Work in the UK list 2022.
What we look for:
- Organisation skills and multi-tasking ability.
- Positivity, vibrancy and ready to take on anything.
- Someone who’s kind, helpful and considerate towards customers and team members alike.
- Resourcefulness and someone who’s looking for opportunities to learn more.
Equality, Diversity & Inclusion at OB. At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme.
Team Member (12 hours) employer: Chantry Place
Contact Detail:
Chantry Place Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member (12 hours)
✨Tip Number 1
Show your enthusiasm for teamwork and customer service during any interactions. OB values collaboration and a positive attitude, so be sure to express how much you enjoy working with others and helping customers.
✨Tip Number 2
Familiarise yourself with OB's products and best-sellers before your interview. This will not only demonstrate your initiative but also your commitment to providing excellent customer experiences.
✨Tip Number 3
Highlight any previous experience in retail or customer service, especially if it involved multi-tasking or working in a fast-paced environment. This aligns well with the skills OB is looking for in a Team Member.
✨Tip Number 4
Emphasise your willingness to learn and adapt. OB appreciates resourcefulness and a desire for personal growth, so share examples of how you've embraced new challenges in the past.
We think you need these skills to ace Team Member (12 hours)
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Oliver Bonas's values of 'Work Hard, Play Hard & Be Kind'. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Skills: Make sure to emphasise your organisation skills, positivity, and ability to work well in a team. Use specific examples from your past experiences that demonstrate these qualities.
Tailor Your CV: Customise your CV to highlight experiences that relate directly to the role of a Team Member. Mention any customer service experience and your ability to multitask effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Discuss how you can contribute to creating a fantastic customer experience and maintaining excellent product knowledge.
How to prepare for a job interview at Chantry Place
✨Show Your Positivity
Oliver Bonas values a positive and vibrant attitude. During the interview, make sure to express your enthusiasm for the role and how you enjoy working with people. Share examples of how you've maintained a positive environment in previous roles.
✨Demonstrate Team Spirit
Collaboration is key at OB. Be prepared to discuss your experiences working in teams and how you contribute to a supportive atmosphere. Highlight any instances where you've helped colleagues or taken ownership of tasks to set a good example.
✨Know the Brand
Familiarise yourself with Oliver Bonas' products and values before the interview. Being knowledgeable about their best-sellers and current promotions will show your genuine interest in the company and its mission to provide excellent customer experiences.
✨Emphasise Your Resourcefulness
The role requires someone who is resourceful and eager to learn. Prepare to share examples of how you've tackled challenges in the past and sought out opportunities for personal and professional growth. This will demonstrate your proactive approach to work.