At a Glance
- Tasks: Join Team OB this Christmas to provide amazing customer experiences and support store operations.
- Company: Oliver Bonas is a vibrant brand focused on joy, inclusivity, and community engagement.
- Benefits: Enjoy a 30% employee discount, free refreshments, and access to a 24-hour support programme.
- Why this job: Be part of a fun team, learn new skills, and make a positive impact during the festive season.
- Qualifications: Great people skills, excellent customer service, and a positive attitude are essential.
- Other info: Flexible availability required; contracts run until 5th January 2025.
We have an amazing opportunity for you to become a part of Team OB this Christmas. As a Seasonal Team Member, you will be approachable, resourceful and love working with people. Our Team Members enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently during our busy and exciting Christmas period.
This will be an 8-hour minimum contract; this may increase week on week depending on the needs of the store, and overtime may also be available. You will need to have flexible availability to work in store across the busy festive season – this will include weekends, the lead up to Christmas day and early into the new year. Our Seasonal contracts will run until 5th January 2025.
More about the role … OB’s Seasonal Team Members will:
- Provide a great experience to every customer.
- Develop an excellent product knowledge.
- Have strong, consistent communication with the team.
- Participate in all training opportunities provided and contribute positively to team sessions.
- Embrace ownership of tasks, setting a good example for the rest of the team.
- Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment.
- Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas.
- Support other stores where needed.
- Have an awareness of the store’s sales targets and its current performance versus like-for-like/target/company figures.
- Be aware of store and company product best-sellers to support sales growth.
What we look for:
- Great people skills.
- Excellent customer service.
- Organisation skills and multi-tasking ability.
- Positivity, vibrancy and ready to take on anything.
- Someone who’s kind, helpful and considerate towards customers and team members alike.
- Resourcefulness and someone who’s looking for opportunities to learn more.
A generous employee discount – 30% off OB products from your first day with us. Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support. Refer a Friend incentive – help us to welcome even more great Seasonal Team Members into Team OB, and you could earn £100.
Equity, Diversity and Inclusivity Voice network and EDI team. Education and support throughout Looop eLearning platform. Free refreshments and treats in store.
Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equality, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role; however, we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities.
Contact Detail:
Chantry Place Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oliver Bonus Seasonal Team Member
✨Tip Number 1
Show your enthusiasm for the festive season! When you engage with us, let your passion for Christmas and customer service shine through. This role is all about creating a joyful experience for customers, so express how much you enjoy being part of that atmosphere.
✨Tip Number 2
Demonstrate your flexibility and availability. Since this position requires working during busy periods, be clear about your willingness to work weekends and holidays. Highlighting your adaptability will make you stand out as a candidate who can meet the store's needs.
✨Tip Number 3
Familiarise yourself with Oliver Bonas products. Having a good understanding of our best-sellers and what makes them special will show us that you're proactive and genuinely interested in the role. This knowledge can help you connect better with customers.
✨Tip Number 4
Emphasise your teamwork skills. Since you'll be working closely with others, share examples of how you've successfully collaborated in past roles. We value team players who can contribute positively to our store environment, especially during the bustling Christmas period.
We think you need these skills to ace Oliver Bonus Seasonal Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Oliver Bonas is looking for in a Seasonal Team Member. Highlight key responsibilities and required skills that resonate with your own experiences.
Tailor Your CV: Make sure your CV reflects the skills and experiences relevant to the role. Emphasise your customer service experience, teamwork abilities, and any previous retail work. Use specific examples to demonstrate how you embody the qualities they seek.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to join Team OB and how your values align with their commitment to equality, diversity, and inclusion. Keep it concise but impactful.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Chantry Place
✨Show Your People Skills
As a Seasonal Team Member, you'll be working closely with customers and your team. Make sure to highlight your experience in customer service and your ability to communicate effectively. Share examples of how you've positively interacted with customers in the past.
✨Demonstrate Flexibility
Since the role requires flexible availability during the busy festive season, be prepared to discuss your schedule. Emphasise your willingness to work weekends and during peak times, showing that you're ready to step up when needed.
✨Embrace Teamwork
Oliver Bonas values strong communication and teamwork. Be ready to talk about your experiences working in a team environment. Share instances where you contributed positively to team sessions or helped a colleague, showcasing your collaborative spirit.
✨Express Your Enthusiasm for Learning
The role involves developing product knowledge and participating in training opportunities. Show your eagerness to learn by discussing any previous training experiences or how you’ve taken the initiative to learn more about products in past roles.