At a Glance
- Tasks: Support the Store Manager in daily operations and lead the team to deliver exceptional customer service.
- Company: Join a vibrant retail team at MINISO in Norwich.
- Benefits: Full-time position with competitive pay and opportunities for growth.
- Other info: Fast-paced retail setting with a focus on teamwork and achieving goals.
- Why this job: Be part of a dynamic environment where you can make a real impact on customer experience.
- Qualifications: 2-5 years of retail or supervisory experience with strong leadership skills.
The predicted salary is between 30000 - 40000 € per year.
We’re looking for a motivated and driven Assistant Store Manager to join our team in Norwich. In this role, you’ll work closely with the Store Manager to support the day-to-day running of the store, lead the team on the shop floor, and help create an outstanding experience for every customer who walks through the door.
A key part of the role is driving performance and achieving KPIs. You’ll help monitor sales targets, support the team in meeting key performance indicators, and identify opportunities to improve store performance. You’ll play an active role in motivating and coaching colleagues, ensuring the team stays focused on delivering results while maintaining a positive store culture.
Customer focus is at the heart of what we do. We’re looking for someone who is passionate about delivering exceptional customer service, building a welcoming environment, and ensuring every interaction reflects the values of the brand. You’ll help maintain high visual standards, ensure products are well presented, and support customers with knowledgeable and friendly service.
You’ll also assist with store operations including stock management, merchandising, and team organisation, helping ensure the store runs smoothly while maintaining high retail standards. The ideal candidate will have retail or supervisory experience, strong leadership and communication skills, and a hands-on approach.
If you thrive in a fast-paced retail environment and enjoy supporting a team to achieve both customer and commercial goals, we’d love to hear from you.
Application, ways to apply:
- Pick up an application in store
- Bring CV with cover letter to store
- Apply online: Email us at norwich@miniblu.com
Miniso - Assistant Store Manager MINISO in Norwich employer: Chantry Place
At MINISO, we pride ourselves on being an excellent employer, offering a vibrant work culture in Norwich that fosters teamwork and personal growth. As an Assistant Store Manager, you'll benefit from comprehensive training, opportunities for career advancement, and a supportive environment that values exceptional customer service and employee contributions. Join us to be part of a dynamic team where your leadership skills can shine and make a real impact on our store's success.
StudySmarter Expert Advice🤫
We think this is how you could land Miniso - Assistant Store Manager MINISO in Norwich
✨Tip Number 1
Get to know the store! Before your interview, pop into Miniso and observe how things run. This will give you a feel for the environment and help you tailor your answers to show you’re a perfect fit.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experience where you’ve motivated a team or improved performance. We want to see how you can drive results and create a positive atmosphere.
✨Tip Number 3
Be ready to discuss customer service! Prepare some stories about how you’ve gone above and beyond for customers. Remember, at Miniso, exceptional service is key, so let that passion shine through!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of us. Plus, it shows you’re tech-savvy and keen to join the team. Don’t forget to follow up if you don’t hear back!
We think you need these skills to ace Miniso - Assistant Store Manager MINISO in Norwich
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, make sure to highlight your passion for delivering exceptional customer service. Share specific examples of how you've created a welcoming environment or resolved customer issues in the past. We want to see that you truly care about making every customer's experience outstanding!
Tailor Your CV and Cover Letter:Don’t just send out a generic CV and cover letter! Take the time to tailor them specifically for the Assistant Store Manager role at MINISO. Mention relevant experience, skills, and achievements that align with the job description. This shows us that you’re genuinely interested in the position and understand what we’re looking for.
Highlight Your Leadership Skills:As an Assistant Store Manager, you'll be leading a team, so it's crucial to showcase your leadership skills in your application. Talk about any previous supervisory roles you've had, how you motivated your team, and any KPIs you helped achieve. We want to know how you can drive performance and create a positive store culture!
Apply Through Our Website:We encourage you to apply through our website for a smoother process! It’s the best way to ensure your application gets to us directly. Plus, it shows that you’re tech-savvy and ready to embrace the digital side of retail. Don’t forget to double-check your application before hitting send!
How to prepare for a job interview at Chantry Place
✨Know Your Stuff
Before heading into the interview, make sure you’re familiar with Miniso’s products and values. Research their latest offerings and think about how you can contribute to creating that outstanding customer experience they’re after.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you’ll need to lead a team. Prepare examples of how you’ve motivated and coached colleagues in the past. Think about specific situations where you’ve driven performance or improved team dynamics.
✨Be Customer-Centric
Since customer focus is key for this role, be ready to discuss your approach to delivering exceptional service. Share stories that highlight your ability to create a welcoming environment and resolve customer issues effectively.
✨Prepare for KPI Discussions
Understand what KPIs are relevant to the role and be prepared to discuss how you’ve met or exceeded targets in previous positions. Bring data or examples that demonstrate your ability to drive sales and improve store performance.
