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- Tasks: Support the Store Manager in daily operations and lead the team to deliver exceptional customer service.
- Company: Join MINISO, a vibrant retail brand focused on customer experience.
- Benefits: Full-time position with competitive pay and opportunities for growth.
- Other info: Immediate start available; apply in-store or online!
- Why this job: Be part of a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Retail or supervisory experience with strong leadership and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for a motivated and driven Assistant Store Manager to join our team in Norwich. In this role, you’ll work closely with the Store Manager to support the day-to-day running of the store, lead the team on the shop floor, and help create an outstanding experience for every customer who walks through the door.
A key part of the role is driving performance and achieving KPIs. You’ll help monitor sales targets, support the team in meeting key performance indicators, and identify opportunities to improve store performance. You’ll play an active role in motivating and coaching colleagues, ensuring the team stays focused on delivering results while maintaining a positive store culture.
Customer focus is at the heart of what we do. We’re looking for someone who is passionate about delivering exceptional customer service, building a welcoming environment, and ensuring every interaction reflects the values of the brand.
You’ll help maintain high visual standards, ensure products are well presented, and support customers with knowledgeable and friendly service. You’ll also assist with store operations including stock management, merchandising, and team organisation, helping ensure the store runs smoothly while maintaining high retail standards.
The ideal candidate will have retail or supervisory experience, strong leadership and communication skills, and a hands-on approach. If you thrive in a fast-paced retail environment and enjoy supporting a team to achieve both customer and commercial goals, we’d love to hear from you.
Application, ways to apply:
- Pick up an application in store
- Bring CV with cover letter to store
- Apply online: Email us at norwich@miniblu.com
Miniso - Assistance Store Manager MINISO in Norwich employer: Chantry Place
Contact Detail:
Chantry Place Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Miniso - Assistance Store Manager MINISO in Norwich
✨Tip Number 1
Get to know the store! Before your interview, pop into Miniso and check out the vibe. Familiarise yourself with their products and customer service style. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experience where you've motivated a team or improved performance. Be ready to share these stories during your chat with Lucy, as they’ll want to see how you can drive results.
✨Tip Number 3
Show your passion for customer service! Prepare to discuss how you’ve gone above and beyond for customers in previous roles. Miniso values exceptional service, so make sure you highlight your commitment to creating a welcoming environment.
✨Tip Number 4
Apply through our website! While you can drop off your CV in-store, we recommend applying online for a smoother process. It shows initiative and makes it easier for us to keep track of your application. Good luck!
We think you need these skills to ace Miniso - Assistance Store Manager MINISO in Norwich
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your passion for delivering exceptional customer service. Share specific examples of how you've created a welcoming environment or resolved customer issues in the past. This will show us that you truly understand what it means to put customers first!
Tailor Your CV and Cover Letter: Don’t just send out a generic CV and cover letter! Take the time to tailor them specifically for the Assistant Store Manager role at MINISO. Mention relevant experience, skills, and achievements that align with the job description. We love seeing candidates who take the extra step to connect their background with our needs.
Highlight Your Leadership Skills: As an Assistant Store Manager, you'll be leading a team, so it's crucial to showcase your leadership skills in your application. Talk about any previous supervisory roles you've had, how you motivated your team, and any KPIs you helped achieve. We want to see that you can inspire others to reach their goals!
Apply Through Our Website: We encourage you to apply online through our website for a smoother process. It’s quick and easy, and ensures your application goes directly to us. Plus, it shows you're tech-savvy and ready to embrace the digital age—just like we are at StudySmarter!
How to prepare for a job interview at Chantry Place
✨Know Your Stuff
Before heading into the interview, make sure you understand Miniso's brand values and customer service philosophy. Familiarise yourself with their product range and any recent promotions. This will show your genuine interest in the role and help you connect your experience to what they’re looking for.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, motivated colleagues, or improved performance. Be ready to discuss how you can inspire others to meet KPIs and maintain a positive store culture.
✨Customer Service is Key
Since customer focus is at the heart of Miniso, think of specific instances where you've gone above and beyond for customers. Share stories that highlight your commitment to exceptional service and how you’ve created welcoming environments in previous roles.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, how success is measured in the role, or what challenges the store currently faces. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.