At a Glance
- Tasks: Lead and motivate the team to deliver an amazing guest experience at Chanter.
- Company: Join Stonegate Group, the UK's largest operator of pubs and bars.
- Benefits: Enjoy discounts on food and drink, early wage access, and corporate gym rates.
- Other info: Inclusive culture celebrating individuality and offering great career growth opportunities.
- Why this job: Be part of a vibrant team creating unforgettable experiences in a lively environment.
- Qualifications: Must be 18+, with a passion for hospitality and engaging with guests.
The predicted salary is between 25000 - 30000 € per year.
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Chanter. Work alongside the management team to bring our shared vision to life. Help maintain smooth operations and consistency. Foster a warm and welcoming environment where guests feel comfortable and valued.
A little bit about us… At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport or to join us for a great night out. Each venue is different and has its own unique identity, and this is something we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it’s live it’s on, and we are the place to watch it.
The Chanter is situated just off the bustling Lothian road and has breath-taking views to Edinburgh Castle. We are Edinburgh’s home of sport with 3 Sky boxes, 9 TVs, and a HD big screen. If our guests can’t be pitch side, then they want to be at the Chanter.
What’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Corporate Discounted Rates at David Lloyd and PureGym
- Stream – Early access to your earned wages
To be considered for the Front of House Team Leader position at Chanter you must be 18 or over as the role involves the sale of alcohol. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Chanter directly.
Front of House Team Leader employer: Chanter
Stonegate Group is an exceptional employer, offering a vibrant work culture that celebrates individuality and inclusivity. As a Front of House Team Leader at Chanter, you will enjoy a range of benefits including a generous reward card, access to discounts through the Stonegate Xtra Rewards portal, and early wage access, all while working in a dynamic environment that values your contributions and fosters personal growth. With breathtaking views of Edinburgh Castle and a commitment to creating memorable guest experiences, this role provides a unique opportunity to thrive in one of the UK's most exciting hospitality venues.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Get to know the venue! Before your interview, pop into Chanter and soak up the atmosphere. Chat with the staff and get a feel for the vibe. This will not only help you understand the culture but also give you some great talking points during your interview.
✨Tip Number 2
Show off your passion for hospitality! When you're chatting with the hiring team, let your enthusiasm for creating amazing guest experiences shine through. Share stories of how you've gone above and beyond in previous roles to make guests feel special.
✨Tip Number 3
Be ready to demonstrate your leadership skills! As a Front of House Team Leader, you'll need to motivate and inspire your team. Think of examples where you've successfully led a team or resolved conflicts, and be prepared to discuss them.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're serious about joining our team at Chanter and helps us keep track of all the amazing candidates like you!
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your experience. Use a friendly tone and share a bit about what makes you tick—especially if it relates to creating amazing guest experiences.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Leader role. Highlight your leadership skills and any relevant experience in hospitality. We love seeing how your background aligns with our values and the unique vibe of Chanter!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff—just tell us what we need to know to get excited about you joining our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward—just a few clicks and you’re on your way to potentially joining our fantastic team!
How to prepare for a job interview at Chanter
✨Know the Venue Inside Out
Before your interview, make sure you research Chanter and its unique offerings. Familiarise yourself with their menu, special events, and the overall vibe of the place. This will not only show your genuine interest but also help you discuss how you can contribute to creating that amazing guest experience.
✨Showcase Your Leadership Skills
As a Front of House Team Leader, you'll need to motivate and encourage your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to foster a warm and welcoming environment, as this aligns perfectly with what they’re looking for.
✨Engage with Passion
Demonstrate your passion for hospitality and customer service during the interview. Talk about your love for great beer, cocktails, and sport, and how you can engage confidently with guests. This enthusiasm will resonate well with the interviewers and reflect the vibrant culture they aim to maintain.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. Inquire about the team dynamics, how they celebrate individuality, or what a typical day looks like at Chanter. This shows that you're not just interested in the role, but also in being part of their inclusive culture.
