Counter Manager in Surrey

Counter Manager in Surrey

Surrey Full-Time 1300 - 1800 £ / month (est.) No home office possible
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At a Glance

  • Tasks: Manage a luxury beauty counter, drive sales, and enhance customer experiences.
  • Company: Join La Prairie, a renowned Swiss luxury skincare brand.
  • Benefits: Competitive salary, generous holiday, product discounts, and pension scheme.
  • Why this job: Be part of a high-impact team and connect with discerning clients.
  • Qualifications: Strong retail experience and a passion for beauty and luxury.
  • Other info: Opportunity for career growth and recognition through awards.

The predicted salary is between 1300 - 1800 £ per month.

Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? Our sister brand La Prairie is looking for an Account Manager to join their South Region. This position is part-time, working 4 days a week.

You will be responsible for managing our counter in Fenwick, Bentall's Kingston. You will implement effective weekly business plans and work towards maximising the retail performance targets. You will be solely accountable for the sales and performance of the account, and will have the opportunity to work with our incredible existing clients whilst working towards recruiting new customers to the brand. You will also have the chance to host on/off counter animations to enhance the customer experience.

Main responsibilities
  • To achieve sales by using La Prairie’s selling and training guidelines.
  • Achieve targets and business plan effectively including creating outreach opportunities and partnering your host store to offer the ultimate La Prairie experience.
  • Traffic stop daily in store to recruit prospective clients to your business.
  • Invite every customer to sit down and have a skincare consultation: listening and identifying the customers' needs.
  • Proactively organise external events to generate sales and recruit new clients to your counter.
  • Ensure the counter is represented to exemplary standards and effectively communicate with all relevant La Prairie departments.
Qualifications
  • Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients.
  • Strong retail experience.
  • Real passion for beauty and skincare with an affinity for luxury, always striving for excellence.
  • Strong business acumen to drive sales and go beyond business objectives.
  • Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service.
  • Ability to build relationships throughout the store to find new opportunities.
  • Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.

In return, La Prairie offers:

  • A good salary with a new competitive commission scheme.
  • 33 holiday days (including bank holidays) pro-rated based on working days.
  • Generous product allocation & discount.
  • Long Service Awards starting with 3 years’ service.
  • Gratis of new launches.
  • Contributory pension scheme – 5% employer contribution.
  • Employee referral bonuses.

Counter Manager in Surrey employer: Chantecaille

La Prairie is an exceptional employer that values its employees by offering a competitive salary, generous holiday allowance, and a unique commission scheme, all while fostering a vibrant work culture in the luxury beauty sector. Located in the prestigious Fenwick, Bentall's Kingston, this part-time role as a Counter Manager provides opportunities for personal growth, client engagement, and the chance to be part of a high-impact team dedicated to excellence in customer service. With additional benefits like product discounts and long service awards, La Prairie ensures that its employees feel valued and motivated in their careers.
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Contact Detail:

Chantecaille Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Counter Manager in Surrey

✨Tip Number 1

Get to know the brand inside out! Familiarise yourself with La Prairie's products and values. This way, when you chat with potential clients or during interviews, you can show your genuine passion for their luxury skincare offerings.

✨Tip Number 2

Network like a pro! Attend beauty events or workshops where you can meet industry professionals. Building connections can lead to opportunities that aren’t advertised, so don’t be shy about putting yourself out there.

✨Tip Number 3

Practice your sales pitch! Role-play with friends or family to refine how you present yourself and the brand. Being able to confidently communicate La Prairie’s unique selling points will set you apart from other candidates.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and are keen to be part of the La Prairie experience right from the start.

We think you need these skills to ace Counter Manager in Surrey

Exceptional Service Mindset
Strong Retail Experience
Passion for Beauty and Skincare
Luxury Brand Affinity
Business Acumen
Sales Target Achievement
Interpersonal Skills
Client-Centric Customer Service
Relationship Building
Team Player
Event Organisation
Communication Skills

Some tips for your application 🫡

Show Your Passion for Beauty: When writing your application, let your love for beauty and skincare shine through! We want to see how your passion aligns with La Prairie's luxury brand ethos. Share any relevant experiences that highlight your enthusiasm for the industry.

Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We appreciate when candidates take the time to connect their background to the role of Counter Manager at La Prairie.

Highlight Your Sales Achievements: Don’t shy away from showcasing your retail experience and any sales targets you've smashed in the past. We love numbers, so if you’ve exceeded goals or implemented successful strategies, make sure to include those details!

Keep It Professional Yet Personal: While we want to see your personality, remember to maintain a professional tone throughout your application. We’re looking for someone who can connect with clients on a personal level while representing our brand impeccably.

How to prepare for a job interview at Chantecaille

✨Know Your Brand Inside Out

Before the interview, dive deep into La Prairie's history, values, and product offerings. Understanding their pioneering cellular anti-aging therapies will not only impress your interviewers but also help you articulate how you can contribute to their mission.

✨Showcase Your Sales Savvy

Prepare specific examples of how you've achieved sales targets in previous roles. Be ready to discuss your strategies for creating outreach opportunities and how you’ve successfully engaged clients in a retail environment.

✨Demonstrate Exceptional Service Mindset

Think of instances where you went above and beyond for a customer. Highlight your ability to listen to clients' needs and provide tailored skincare consultations, as this aligns perfectly with the role's focus on client-centric service.

✨Be a Team Player

La Prairie values collaboration, so come prepared to discuss how you've worked effectively within a team. Share experiences where you’ve built relationships across departments or with colleagues to drive sales and enhance customer experiences.

Counter Manager in Surrey
Chantecaille
Location: Surrey

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