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- Tasks: Represent luxury skincare brands, deliver exceptional client experiences, and drive sales performance.
- Company: Join La Prairie and Chantecaille at Harvey Nichols, Manchester.
- Benefits: 33 holiday days, generous product discounts, and a contributory pension scheme.
- Why this job: Be part of a high-impact team and connect with discerning clients in the beauty industry.
- Qualifications: Strong retail experience, exceptional service mindset, and passion for luxury skincare.
- Other info: Opportunity for career growth and recognition through Long Service Awards.
The predicted salary is between 30000 - 40000 £ per year.
Are you interested in working for two luxury skincare brands – one known for its pioneering cellular anti-aging therapies, and the other recognised globally for its innovative use of botanicals and philanthropy-led conservation work supporting environmental and wildlife groups worldwide? If so, the La Prairie and Chantecaille counters in Harvey Nichols, Manchester may be of interest to you.
As our Multi-Brand Account Manager, you will play a key role in representing both houses, delivering exceptional client experiences, and driving outstanding performance across our Manchester counters. You will implement effective weekly business plans and work towards maximising retail performance targets. You will be accountable for the sales and performance of both accounts, with the opportunity to work with our incredible existing clients whilst recruiting new customers to the brands.
Main responsibilities- To achieve sales by using La Prairie and Chantecaille selling and training guidelines.
- Achieve targets and business plans effectively, including creating outreach opportunities and partnering with your host store to offer the ultimate luxury experience for La Prairie and Chantecaille clients.
- Traffic stop daily in store to recruit prospective clients to your business.
- Invite every customer to sit down and have a consultation, listening and identifying the customer’s needs.
- Proactively organise external events to generate sales and recruit new clients to your counters.
- Ensure the counters are represented to exemplary standards and communicate effectively with all relevant departments.
- Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients.
- Strong retail experience.
- Real passion for beauty and skincare with an affinity for luxury, always striving for excellence.
- Strong business acumen to drive sales and go beyond business objectives.
- Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service.
- Ability to build relationships throughout the store to find new opportunities.
- Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
In return, we offer:
- 33 holiday days (including bank holidays) prorated based on working days.
- Generous product allocation & discount.
- Long Service Awards starting with 3 years’ service.
- Gratis of new launches.
- Contributory pension scheme – 5% employer contribution.
- Employee referral bonuses.
Dual-Brand Account Manager in Manchester employer: Chantecaille
Contact Detail:
Chantecaille Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual-Brand Account Manager in Manchester
✨Tip Number 1
Get to know the brands inside out! Dive deep into La Prairie and Chantecaille's products, values, and unique selling points. This knowledge will help you connect with clients and show them why these brands are the best choice for their skincare needs.
✨Tip Number 2
Network like a pro! Attend beauty events, workshops, or even local meet-ups to meet potential clients and industry insiders. The more people you know, the easier it is to recruit new customers and build lasting relationships.
✨Tip Number 3
Practice your consultation skills! Role-play with friends or family to refine your ability to listen and identify customer needs. This will make your consultations feel natural and engaging, leading to better sales outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Dual-Brand Account Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and skincare shine through! We want to see how your passion aligns with our luxury brands, La Prairie and Chantecaille. Share any relevant experiences that highlight your enthusiasm for the industry.
Tailor Your Application: Make sure to customise your application for the Dual-Brand Account Manager role. Highlight your retail experience and how it relates to achieving sales targets. We appreciate candidates who take the time to connect their skills with what we’re looking for!
Demonstrate Exceptional Service Mindset: We’re all about providing outstanding service, so make sure to include examples of how you’ve gone above and beyond for clients in the past. Show us that you understand the importance of creating memorable experiences for customers!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Chantecaille
✨Know Your Brands Inside Out
Before the interview, dive deep into La Prairie and Chantecaille. Understand their unique selling points, brand values, and recent campaigns. This knowledge will not only impress your interviewers but also show your genuine passion for the luxury skincare industry.
✨Showcase Your Service Mindset
Prepare examples that highlight your exceptional service mindset. Think of times when you went above and beyond for a client or turned a challenging situation into a positive experience. This is crucial for a role focused on delivering outstanding client experiences.
✨Demonstrate Your Sales Acumen
Be ready to discuss your previous sales achievements and how you met or exceeded targets. Use specific metrics if possible. This will help illustrate your strong business acumen and ability to drive sales, which are key for this position.
✨Engage with Your Interviewers
Treat the interview like a conversation rather than a Q&A session. Ask insightful questions about the brands, their strategies, and the team dynamics. This shows your interest in building relationships and your proactive approach to connecting with clients.