At a Glance
- Tasks: Deliver luxury beauty experiences and build lasting client relationships.
- Company: Join a luxury beauty brand committed to conservation and innovation.
- Benefits: 30 holiday days, competitive pay, and a vibrant work environment.
- Other info: Flexible hours and opportunities for personal growth in a dynamic setting.
- Why this job: Be part of a mission-driven brand that values nature and beauty.
- Qualifications: Retail experience in beauty, strong sales skills, and teamwork spirit.
The predicted salary is between 22950 - 28050 £ per year.
Are you interested in working for a luxury beauty brand celebrated for its innovative use of botanicals and its philanthropy‑led conservation work supporting environmental and wildlife groups worldwide?
If so, the Chantecaille counter in Harrods may be the perfect opportunity for you.
As a Full‑Time Chantecaille Beauty Consultant working 5 days a week, you will serve as our Maison Ambassador.
You will deliver exceptional, personalised luxury beauty experiences, building meaningful and lasting client relationships through elevated service etiquette and engaging brand storytelling.
With a deep passion for nature, conservation, and beauty with impact, you will bring the Chantecaille mission to life at every touchpoint.
You will also support an elevated counter environment and contribute to essential operational and housekeeping responsibilities.
- MAIN RESPONSIBILITIES
- CUSTOMER SERVICE AND PERFORMANCE
- Achieve the targets set by the company as communicated by the Counter manager in respect of items per transaction/average £ sale and mix of business
- Deliver the highest level of service to ensure every customer is provided with an excellent experience at counter.
- EVENTS
- Execute events according to the guidelines as directed by the Counter manager/Account executive/Head Office.
- STOCK
- Assist daily in stock, stock rotation and hygiene supplies replenishment and maintain appropriate levels throughout the day.
- Ensure the drawers and storage areas are kept tidy and highlight any discrepancies or issues to the Counter manager
- MAINTAIN THE WORK ENVIROMENT
- Actively participate in cleaning display units, tools and testers throughout the day, and more thoroughly at night to prepare for the next day’s business.
- Maintain a clean and organised work area, clean as you go.
- Replace missing, finished or damaged products and equipment once authorised by the counter manager.
- Maintain proper placement and condition of merchandise on counters, shelves and all stock holding areas.
- Inform store management/Counter Manager of any store maintenance or Health and safety Issues, potential hazards or accidents.
- TEAMWORK
- Undertake specific tasks as given by the Counter Manager including administrate paperwork and services.
- Work in conjunction with team members and the Counter manager to ensure of efficient running of the store.
- Give great internal customer service and develop good working relationships with colleagues.
- ADMINISTRATION
- Assist with inventory counts.
- Complete all administration accurately, legibly and on time.
- POSITION QUALIFICATIONS
- Retail experience, preferably in a customer focused, beauty environment.
- Advanced knowledge of beauty products.
- Proven track record of achieving sales targets.
- Works well within a team, and independently.
- Ability to work well in a fast-paced, team-oriented setting that requires a high degree of multi-tasking, teamwork and adaptability.
- Able to work flexible hours including early and late shifts, weekends & bank holidays.
- Previous experience in luxury beauty industry and department stores desired but not limited to.
IN RETURN, CHANTECAILLE OFFERS
- 30 holiday days (including bank holidays) pro-rated based on working days
- #J-18808-Ljbffr
Makeup Artist employer: Chantecaille
Chantecaille is an exceptional employer that values its employees by fostering a vibrant and inclusive work culture at the John Lewis, Bluewater location. With a focus on personal growth and development, team members are encouraged to enhance their skills in the beauty industry while enjoying flexible working hours and a supportive environment that prioritises customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Makeup Artist
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Chantecaille, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Chantecaille!
We think you need these skills to ace Makeup Artist
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Chantecaille, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Chantecaille and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Chantecaille that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Chantecaille
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
