At a Glance
- Tasks: Deliver luxury beauty experiences and build lasting client relationships.
- Company: Join a renowned luxury beauty brand committed to conservation and innovation.
- Benefits: Competitive commission, generous holiday allowance, and product perks.
- Other info: Dynamic team environment with opportunities for growth and development.
- Why this job: Be a Maison Ambassador and make a real impact in the beauty industry.
- Qualifications: Retail experience in beauty and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Are you interested in working for a luxury beauty brand celebrated for its innovative use of botanicals and its philanthropy‑led conservation work supporting environmental and wildlife groups worldwide? If so, the Chantecaille counter in Peter Jones may be the perfect opportunity for you. As a Full‑Time Chantecaille Beauty Consultant working five days a week, you will serve as our Maison Ambassador. You will deliver exceptional, personalised luxury beauty experiences, building meaningful and lasting client relationships through elevated service etiquette and engaging brand storytelling. With a deep passion for nature, conservation, and beauty with impact, you will bring the Chantecaille mission to life at every touchpoint. You will also support an elevated counter environment and contribute to essential operational and housekeeping responsibilities.
MAIN RESPONSIBILITIES
- CUSTOMER SERVICE AND PERFORMANCE: Achieve the targets set by the company as communicated by the Counter manager in respect of items per transaction/average £ sale and mix of business. Deliver the highest level of service to ensure every customer is provided with an excellent experience at counter.
- EVENTS: Execute events according to the guidelines as directed by the Counter manager/Account executive/Head Office.
- STOCK: Assist daily in stock, stock rotation and hygiene supplies replenishment and maintain appropriate levels throughout the day. Ensure the drawers and storage areas are kept tidy and highlight any discrepancies or issues to the Counter manager.
- MAINTAIN THE WORK ENVIRONMENT: Actively participate in cleaning display units, tools and testers throughout the day, and more thoroughly at night to prepare for the next day’s business. Maintain a clean and organised work area, clean as you go. Replace missing, finished or damaged products and equipment once authorised by the counter manager. Maintain proper placement and condition of merchandise on counters, shelves and all stock holding areas. Inform store management/Counter Manager of any store maintenance or Health and safety Issues, potential hazards or accidents.
- TEAMWORK: Undertake specific tasks as given by the Counter Manager including administrate paperwork and services. Work in conjunction with team members and the Counter manager to ensure efficient running of the store. Give great internal customer service and develop good working relationships with colleagues.
- ADMINISTRATION: Assist with inventory counts. Complete all administration accurately, legibly and on time.
POSITION QUALIFICATIONS:
- Retail experience, preferably in a customer focused, beauty environment.
- Advanced knowledge of beauty products.
- Proven track record of achieving sales targets.
- Works well within a team, and independently.
- Ability to work well in a fast-paced, team-oriented setting that requires a high degree of multi-tasking, teamwork and adaptability.
- Able to work flexible hours including early and late shifts, weekends & bank holidays.
- Previous experience in luxury beauty industry and department stores desired but not limited to.
IN RETURN, CHANTECAILLE OFFERS:
- A competitive commission scheme
- 30 holiday days (including bank holidays) pro-rated based on working days
- Generous product allocation
- Employee referral bonuses
Beauty Advisor in London employer: Chantecaille
Chantecaille is an exceptional employer that champions a culture of luxury, sustainability, and personal growth. Located in the vibrant Peter Jones, our Beauty Advisors enjoy a supportive work environment that fosters teamwork and creativity, alongside competitive benefits such as a generous commission scheme, 30 holiday days, and exclusive product allocations. Join us to not only elevate your career in the beauty industry but also contribute to meaningful conservation efforts that resonate with our brand's mission.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Advisor in London
✨Tip Number 1
Get to know the brand inside out! Dive into Chantecaille's mission and values, especially their focus on botanicals and conservation. This will help you connect with customers and show your passion during interviews.
✨Tip Number 2
Practice your storytelling skills! As a Beauty Advisor, you'll need to engage clients with compelling narratives about products. Share personal experiences or create scenarios that highlight the benefits of the products.
✨Tip Number 3
Network like a pro! Attend beauty events or workshops to meet industry professionals. Don’t forget to connect with us at StudySmarter; we can help you find opportunities through our website!
✨Tip Number 4
Showcase your customer service skills! Think of examples from your past roles where you went above and beyond for a customer. This will demonstrate your ability to deliver exceptional service, which is key for this role.
We think you need these skills to ace Beauty Advisor in London
Some tips for your application 🫡
Show Your Passion for Beauty:When writing your application, let your love for beauty shine through! Share your experiences with beauty products and how they connect to your values, especially around nature and conservation. We want to see that you’re not just applying for a job, but that you genuinely care about the brand and its mission.
Tailor Your Application:Make sure to customise your application for the Beauty Advisor role. Highlight relevant retail experience and any achievements in sales targets. We appreciate when candidates take the time to align their skills with what we’re looking for, so don’t hold back!
Be Personable and Engaging:Your written application is your first chance to connect with us, so make it engaging! Use a friendly tone and showcase your personality. Remember, we’re looking for someone who can build meaningful relationships with clients, so let that come through in your writing.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at Chantecaille!
How to prepare for a job interview at Chantecaille
✨Know Your Products Inside Out
Make sure you have a solid understanding of the beauty products offered by Chantecaille. Familiarise yourself with their unique ingredients, benefits, and how they align with the brand's mission of conservation. This knowledge will help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
Prepare to discuss your previous customer service experiences, especially in retail or beauty environments. Think of specific examples where you went above and beyond for a customer, as this will demonstrate your ability to deliver exceptional service, which is key for this role.
✨Emphasise Teamwork and Adaptability
Since the role requires working closely with a team, be ready to share instances where you successfully collaborated with colleagues. Highlight your adaptability in fast-paced settings, as this will show that you can thrive in the dynamic environment of a luxury beauty counter.
✨Express Your Passion for Nature and Conservation
Chantecaille values philanthropy and environmental conservation, so make sure to convey your passion for these areas. Share any relevant experiences or initiatives you've been involved in, as this will resonate with the brand's ethos and demonstrate your alignment with their mission.
