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- Tasks: Deliver luxury beauty experiences and build lasting client relationships.
- Company: Join a luxury beauty brand committed to conservation and innovation.
- Benefits: Enjoy 30 holiday days, flexible hours, and a supportive team environment.
- Why this job: Be part of a mission-driven brand that values nature and beauty.
- Qualifications: Retail experience in beauty and a passion for customer service.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 12 - 15 £ per hour.
Are you interested in working for a luxury beauty brand celebrated for its innovative use of botanicals and its philanthropy‑led conservation work supporting environmental and wildlife groups worldwide? If so, the Chantecaille counter in John Lewis Liverpool may be the perfect opportunity for you. As a Part‑Time Chantecaille Beauty Consultant working three days a week, you will serve as our Maison Ambassador. You will deliver exceptional, personalised luxury beauty experiences, building meaningful and lasting client relationships through elevated service etiquette and engaging brand storytelling. With a deep passion for nature, conservation, and beauty with impact, you will bring the Chantecaille mission to life at every touchpoint. You will also support an elevated counter environment and contribute to essential operational and housekeeping responsibilities.
MAIN RESPONSIBILITIES
- CUSTOMER SERVICE AND PERFORMANCE
- Achieve the targets set by the company as communicated by the Counter manager in respect of items per transaction/average £ sale and mix of business.
- Deliver the highest level of service to ensure every customer is provided with an excellent experience at counter.
- EVENTS
- Execute events according to the guidelines as directed by the Counter manager/Account executive/Head Office.
- STOCK
- Assist daily in stock, stock rotation and hygiene supplies replenishment and maintain appropriate levels throughout the day.
- Ensure the drawers and storage areas are kept tidy and highlight any discrepancies or issues to the Counter manager.
- MAINTAIN THE WORK ENVIRONMENT
- Actively participate in cleaning display units, tools and testers throughout the day, and more thoroughly at night to prepare for the next day’s business.
- Maintain a clean and organised work area, clean as you go.
- Replace missing, finished or damaged products and equipment once authorised by the counter manager.
- Maintain proper placement and condition of merchandise on counters, shelves and all stock holding areas.
- Inform store management/Counter Manager of any store maintenance or Health and safety Issues, potential hazards or accidents.
- TEAMWORK
- Undertake specific tasks as given by the Counter Manager including administrate paperwork and services.
- Work in conjunction with team members and the Counter manager to ensure efficient running of the store.
- Give great internal customer service and develop good working relationships with colleagues.
- ADMINISTRATION
- Assist with inventory counts.
- Complete all administration accurately, legibly and on time.
POSITION QUALIFICATIONS
- Retail experience, preferably in a customer focused, beauty environment.
- Advanced knowledge of beauty products.
- Proven track record of achieving sales targets.
- Works well within a team, and independently.
- Ability to work well in a fast-paced, team-oriented setting that requires a high degree of multi-tasking, teamwork and adaptability.
- Able to work flexible hours including early and late shifts, weekends & bank holidays.
- Previous experience in luxury beauty industry and department stores desired but not limited to.
IN RETURN, CHANTECAILLE OFFERS
- 30 holiday days (including bank holidays) pro‑rated based on working days.
Beauty Advisor in Liverpool employer: Chantecaille
Contact Detail:
Chantecaille Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor in Liverpool
✨Tip Number 1
Get to know the brand inside out! Dive into Chantecaille's mission and values, especially their focus on botanicals and conservation. This will help you connect with customers and show your passion during interviews.
✨Tip Number 2
Practice your storytelling skills! As a Beauty Advisor, you'll need to engage customers with the brand's narrative. Share personal experiences or insights about beauty products to create memorable interactions.
✨Tip Number 3
Network like a pro! Reach out to current employees or join beauty-related groups online. Building connections can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Chantecaille team and ready to make an impact.
We think you need these skills to ace Beauty Advisor in Liverpool
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty shine through! Share your experiences with beauty products and how they connect to your values, especially around nature and conservation. We want to see that you’re not just applying for a job, but that you genuinely care about the brand and its mission.
Tailor Your Application: Make sure to customise your application for the Beauty Advisor role. Highlight any relevant retail experience and your ability to deliver exceptional customer service. We appreciate when candidates take the time to align their skills with what we’re looking for, so don’t hold back!
Be Personable and Engaging: Your written application is your first chance to show us your personality! Use a friendly tone and engage us with your storytelling skills. Remember, as a Maison Ambassador, you’ll be sharing the Chantecaille story, so start by telling us yours!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it shows us you’re serious about joining our team at Chantecaille. Don’t miss out on this opportunity!
How to prepare for a job interview at Chantecaille
✨Know Your Products Inside Out
Make sure you have a solid understanding of the beauty products offered by Chantecaille. Familiarise yourself with their unique ingredients, benefits, and how they align with the brand's mission of conservation. This knowledge will not only impress your interviewers but also help you connect with customers in a meaningful way.
✨Showcase Your Customer Service Skills
Prepare to discuss specific examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a client or resolved a challenging situation. Highlighting these experiences will demonstrate your ability to create personalised luxury beauty experiences.
✨Emphasise Teamwork and Adaptability
Since this role involves working closely with a team, be ready to talk about your experience collaborating with others. Share instances where you contributed to a positive team environment or adapted to changes in a fast-paced setting. This will show that you're a team player who can thrive in dynamic situations.
✨Express Your Passion for Nature and Conservation
Chantecaille values a deep passion for nature and philanthropy. Be prepared to discuss why these values resonate with you and how they influence your approach to beauty. Sharing your enthusiasm for the brand's mission will help you stand out as a candidate who truly aligns with their ethos.