Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti‑aging therapies? La Prairie is looking for a Beauty Advisor for their counter at Harvey Nichols – Leeds.
Main Accountabilities
- Make smart business decisions based on brand and business ambition
- Achieve sales objectives based on retention and recruitment of clients, especially high net worth individuals and existing VIPs
- Guarantee meaningful business relationships across the store, especially with personal shoppers, concierges, etc.
- Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards at the point of sale
- Create a deep connection with the client to understand their needs, build trust and long‑lasting relationship
- Pro‑actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times
- Engage clients and maintain relationships using La Prairie’s clienteling tools and systems
- Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client
- Ensure exceptional service through encouraging the application of products either on counter or within the cabin
Qualifications
- Experience of providing high quality skincare treatments to clients
- NVQ level 3 in Beauty Therapy (Essential)
- Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients
- Real passion for beauty and skincare with an affinity for luxury, always striving for excellence
- Strong business acumen to drive sales and go beyond business objectives
- Ability to connect and engage with discerning clients, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client‑centric customer service
- Ability to be a great team player as part of a high‑impact team, driven by diverse thoughts and opinions
In return, La Prairie offers
- A good salary with a new competitive commission scheme
- 33 holiday days (including bank holidays) pro‑rated based on working days
- Long‑service awards starting with 3 years’ service
- Gratis of new launches
- Contributory pension scheme – 5% employer contribution
Seniority level: Associate
Employment type: Part‑time
Industry: Personal Care Product Manufacturing
