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- Tasks: Manage a luxury beauty counter and drive sales through exceptional customer service.
- Company: Join La Prairie, a renowned Swiss luxury brand in skincare.
- Benefits: Competitive salary, generous holiday, product discounts, and pension scheme.
- Why this job: Be part of a high-impact team and connect with discerning clients.
- Qualifications: Strong retail experience and a passion for beauty and luxury.
- Other info: Opportunity for career growth and recognition through awards.
The predicted salary is between 36000 - 60000 £ per year.
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? Our sister brand La Prairie is looking for an Account Manager to join their South Region. You will be responsible for managing our counter in Fenwick, Bentall's Kingston. You will implement effective weekly business plans and work towards maximising the retail performance targets. You will be solely accountable for the sales and performance of the account, and will have the opportunity to work with our incredible existing clients whilst recruiting new customers to the brand. You will also have the chance to host on/off counter animations to enhance the customer experience.
Main responsibilities
- Achieve sales by using La Prairie’s selling and training guidelines.
- Achieve targets and business plan effectively including creating outreach opportunities and partnering your host store to offer the ultimate La Prairie experience.
- Traffic stop daily in store to recruit prospective clients to your business.
- Invite every customer to sit down and have a skincare consultation: listening and identifying the customers' needs.
- Proactively organise external events to generate sales and recruit new clients to your counter.
- Ensure the counter is represented to exemplary standards and effectively communicate with all relevant La Prairie departments.
Qualifications
- Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients.
- Strong retail experience.
- Real passion for beauty and skincare with an affinity for luxury, always striving for excellence.
- Strong business acumen to drive sales and go beyond business objectives.
- Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service.
- Ability to build relationships throughout the store to find new opportunities.
- Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
In return, La Prairie offers:
- A good salary with a new competitive commission scheme.
- 33 holiday days (including bank holidays) pro-rated based on working days.
- Generous product allocation & discount.
- Long Service Awards starting with 3 years’ service.
- Gratis of new launches.
- Contributory pension scheme – 5% employer contribution.
- Employee referral bonuses.
Counter Manager in Guildford employer: Chantecaille
Contact Detail:
Chantecaille Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Manager in Guildford
✨Tip Number 1
Get to know the brand inside out! Dive into La Prairie’s history, values, and products. When you walk into that interview, you want to show them you’re not just another candidate; you’re a passionate advocate for their luxury skincare line.
✨Tip Number 2
Practice your sales pitch! Think about how you would engage a customer in-store. Role-play with a friend or in front of the mirror. Show them you can connect with clients and create that personal relationship they’re after.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have. This could give you insider knowledge that sets you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the La Prairie family. Let’s get you that dream job!
We think you need these skills to ace Counter Manager in Guildford
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and skincare shine through! We want to see how your passion aligns with La Prairie's luxury brand ethos. Share any relevant experiences that highlight your enthusiasm for the industry.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences mentioned in the job description. We’re looking for candidates who can demonstrate exceptional service mindset and strong retail experience, so don’t hold back on showcasing those!
Highlight Your Sales Achievements: Since this role is all about driving sales, be sure to include any past achievements related to sales targets or business plans. We love numbers, so if you’ve exceeded targets before, let us know how you did it!
Keep It Professional Yet Personal: While we appreciate a friendly tone, remember to keep your application professional. Use clear language and structure your thoughts well. We want to get to know you, but we also want to see that you can communicate effectively in a business setting.
How to prepare for a job interview at Chantecaille
✨Know Your Brand Inside Out
Before the interview, dive deep into La Prairie's history, values, and product offerings. Understanding their pioneering cellular anti-aging therapies will not only impress your interviewers but also help you articulate how you can contribute to their mission.
✨Showcase Your Sales Savvy
Prepare specific examples from your past retail experience where you've successfully driven sales or exceeded targets. Be ready to discuss how you can apply that same business acumen to maximise performance at the Fenwick counter.
✨Demonstrate Exceptional Service Mindset
Think of scenarios where you've gone above and beyond for a customer. Highlight your passion for beauty and skincare, and how you can create an authentic, client-centric experience that aligns with La Prairie’s standards.
✨Engage and Connect
Practice your interpersonal skills by role-playing potential customer interactions. Show how you would invite customers for skincare consultations and build lasting relationships, as this is key to thriving in this role.
