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- Tasks: Represent luxury skincare brands, deliver exceptional client experiences, and drive sales performance.
- Company: Join La Prairie and Chantecaille at Harvey Nichols, Manchester.
- Benefits: 33 holiday days, generous product allocation, and a vibrant work environment.
- Why this job: Be part of a luxury brand team and connect with beauty enthusiasts.
- Qualifications: Strong retail experience and a passion for beauty and skincare.
- Other info: Collaborative team culture with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Are you interested in working for two luxury skincare brands — one known for its pioneering cellular anti‑aging therapies, and the other recognised globally for its innovative use of botanicals and philanthropy‑led conservation work supporting environmental and wildlife groups worldwide? If so, the La Prairie and Chantecaille counters in Harvey Nichols, Manchester may be of interest to you. As our Multi‑Brand Account Manager, you will play a key role in representing both houses, delivering exceptional client experiences, and driving outstanding performance across our Manchester counters.
You will implement effective weekly business plans and work towards maximising retail performance targets. You will be accountable for the sales and performance of both accounts, with the opportunity to work with our incredible existing clients whilst recruiting new customers to the brands.
Main responsibilities- To achieve sales by using La Prairie and Chantecaille selling and training guidelines: Achieve targets and business plans effectively, including creating outreach opportunities and partnering with your host store to offer the ultimate luxury experience for La Prairie and Chantecaille clients.
- Traffic stop daily in store to recruit prospective clients to your business.
- Invite every customer to sit down and have a consultation, listening and identifying the customer’s needs.
- Proactively organise external events to generate sales and recruit new clients to your counters.
- Ensure the counters are represented to exemplary standards and communicate effectively with all relevant departments.
- Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients.
- Strong retail experience.
- Real passion for beauty and skincare with an affinity for luxury, always striving for excellence.
- Strong business acumen to drive sales and go beyond business objectives.
- Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client centric customer service.
- Ability to build relationships throughout the store to find new opportunities.
- Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
In return, we offer: 33 holiday days (including bank holidays) prorated based on working days and generous product allocation.
Dual-Brand Account Manager employer: Chantecaille
Contact Detail:
Chantecaille Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual-Brand Account Manager
✨Tip Number 1
Get to know the brands inside out! Dive deep into La Prairie and Chantecaille's products, values, and unique selling points. This knowledge will help you connect with clients and show them why these brands are the best choice for their skincare needs.
✨Tip Number 2
Network like a pro! Attend beauty events, workshops, or even local meet-ups to meet potential clients and industry insiders. The more people you know, the easier it’ll be to recruit new customers and build those all-important relationships.
✨Tip Number 3
Don’t shy away from being proactive! Approach customers in-store, invite them for consultations, and listen to their needs. This personal touch can turn a casual shopper into a loyal client who keeps coming back for more.
✨Tip Number 4
Keep your counters looking fabulous! Make sure everything is presented to the highest standards. A well-maintained display not only attracts customers but also reflects the luxury image of La Prairie and Chantecaille.
We think you need these skills to ace Dual-Brand Account Manager
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and skincare shine through! We want to see how your passion aligns with our luxury brands, La Prairie and Chantecaille. Share any relevant experiences that highlight your enthusiasm for the industry.
Tailor Your Application: Make sure to customise your application for this role. Highlight your retail experience and how it relates to achieving sales targets. We’re looking for someone who can drive performance, so be specific about your past successes!
Demonstrate Exceptional Service Mindset: We value an exceptional service mindset, so in your application, share examples of how you've gone above and beyond for clients in the past. Show us that you take pride in providing outstanding customer experiences!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Chantecaille
✨Know Your Brands Inside Out
Before the interview, dive deep into La Prairie and Chantecaille. Understand their unique selling points, product lines, and brand values. This knowledge will not only impress your interviewers but also show your genuine passion for the luxury skincare industry.
✨Showcase Your Sales Savvy
Prepare to discuss specific examples of how you've achieved sales targets in the past. Think about times when you exceeded expectations or implemented successful business plans. Be ready to share these stories to demonstrate your strong business acumen.
✨Demonstrate Exceptional Customer Service Skills
Since this role is all about providing an outstanding client experience, be prepared to talk about your approach to customer service. Share instances where you went above and beyond for a client, and how you built lasting relationships with them.
✨Be a Team Player
Highlight your ability to work collaboratively within a team. Discuss how you've contributed to team success in previous roles and how you value diverse opinions. This will resonate well, as the company seeks someone who thrives in a high-impact team environment.