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- Tasks: Lead a team at La Prairie's iconic Harrods counter and drive business growth.
- Company: Join La Prairie, a luxury skincare brand in one of London's top retail destinations.
- Benefits: Competitive salary, career development, and the chance to work in a prestigious environment.
- Why this job: Be a key player in delivering exceptional client experiences and elevating a luxury brand.
- Qualifications: Experience in retail management and a passion for luxury skincare.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about retail and are driven by the world of luxury skincare? Our sister brand La Prairie is seeking a Business Manager to lead their Harrods counter. La Prairie at Harrods, one of London’s most prestigious retail destinations, offers an exceptional opportunity to lead one of our most iconic counters.
As a Business Manager, you will oversee a team of 11 beauty consultants and therapists, driving business growth and delivering exceptional client experiences that embody the La Prairie standard of excellence. You will be responsible for achieving and maximizing retail objectives, elevating brand presence, and ensuring the highest level of in-store presentation consistent with La Prairie’s luxury heritage.
Through strategic leadership, effective recruitment, and performance management, you will inspire and act as a role model to your team to provide best-in-class service and transform every customer interaction into a true luxury experience. Your goal will be to strengthen La Prairie’s position within the skincare category, in full alignment with the brand’s strategic vision and roadmap.
Main Accountabilities- Deliver annual retail sales targets through effective business planning and strategy execution.
- Define and monitor weekly sales targets, providing clear rationale and performance updates.
- Drive retail growth by developing and reviewing business plans and event activities; share detailed progress reports twice yearly.
- Identify new sales opportunities within brand guidelines and assess their effectiveness.
- Take ownership of performance, providing management with insights, corrective actions, and high-quality weekly door reports.
- Partner with the Stock Controller to monitor stock levels, optimize stock age, manage testers, and ensure timely corrective actions.
- Communicate risks and opportunities promptly to Head Office teams.
- Manage team absences proactively to ensure full counter coverage.
- Guarantee 100% accuracy and compliance in all sales reporting, including IPPOS and clienteling systems.
Business Manager employer: Chantecaille
Contact Detail:
Chantecaille Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager
✨Tip Number 1
Network like a pro! Connect with people in the luxury skincare industry, especially those who work at La Prairie or Harrods. Attend events, join relevant groups on social media, and don’t be shy to reach out for informational chats. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your passion for retail! When you get the chance to chat with potential employers, make sure to express your enthusiasm for luxury skincare and how it aligns with your career goals. Share specific examples of how you've driven business growth in previous roles to really stand out.
✨Tip Number 3
Prepare for interviews by researching La Prairie’s brand values and recent initiatives. Tailor your responses to reflect how you can contribute to their vision and enhance the customer experience. Practise common interview questions and think about how your leadership style can inspire a team of beauty consultants.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Make sure your online profile is up-to-date and reflects your skills and experiences relevant to the Business Manager role.
We think you need these skills to ace Business Manager
Some tips for your application 🫡
Show Your Passion: Make sure to express your enthusiasm for luxury skincare and retail in your application. We want to see that you’re not just looking for a job, but that you genuinely care about the brand and its values.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the Business Manager role. Focus on your leadership skills and any previous successes in driving sales or managing teams, as this will catch our eye.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for La Prairie at Harrods. Share specific examples of how you’ve delivered exceptional client experiences in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Chantecaille
✨Know Your Brand Inside Out
Before the interview, dive deep into La Prairie's history, values, and product offerings. Understanding their luxury skincare ethos will not only impress your interviewers but also help you articulate how you can contribute to their brand vision.
✨Showcase Your Leadership Skills
As a Business Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to inspire and develop others. Think about specific situations where you turned challenges into opportunities for growth.
✨Prepare for Business Planning Questions
Expect questions around business planning and sales strategies. Be ready to discuss how you would set and achieve retail targets, and share any relevant experiences where you've driven sales growth or improved performance metrics in previous roles.
✨Demonstrate Your Client-Centric Approach
La Prairie is all about delivering exceptional client experiences. Prepare to discuss how you've transformed customer interactions into memorable experiences in the past. Highlight your understanding of luxury service and how you would elevate the in-store experience at Harrods.
