At a Glance
- Tasks: Be the face of Chantecaille, delivering exceptional customer service and maintaining a stunning store environment.
- Company: Join a pioneering beauty brand known for luxurious, sustainable products and a collaborative culture.
- Benefits: Enjoy competitive commission, generous holiday allowance, and exclusive product perks.
- Other info: Flexible hours and opportunities for growth in a dynamic team setting.
- Why this job: Make an impact in the beauty industry while working with innovative, cruelty-free products.
- Qualifications: Retail experience in beauty, strong sales skills, and a passion for customer service.
Chantecaille’s mission is to create luxurious botanical beauty with impact. For the past 25 years, the brand has been at the cutting-edge of some of the industry’s most exciting innovations in skincare and cosmetics, creating iconic products that are beloved worldwide. Founded by the mother-daughter team of Sylvie and Olivia Chantecaille in 1998, the brand is known around the world for its pioneering use of naturals in both skincare and makeup, as well as its give-back philanthropy program that supports conservation groups worldwide. Always cruelty-free, the products crafted by Chantecaille are the epitome of forward-thinking and created with a sustainable approach.
All potential applicants are encouraged to scroll through and read the complete job description before applying.
A Beiersdorf prestige brand, Chantecaille’s global teams include some of the beauty industry’s best-in-class talent, from product formulation to creative direction, marketing and more. The culture of the workplace is collaborative, exciting, and inclusive.
POSITION INFORMATION
The part-time Chantecaille Sales Consultant working 2 days a week will be the companies brand ambassador on our brand new counter in John Lewis, Bluewater. The primary responsibilities are to provide outstanding customer service to each customer and to understand individual and team service goals. Other responsibilities include, but are not limited to, maintaining the store environment and operations and assisting with administrate and housekeeping duties.
MAIN RESPONSIBILITIES
CUSTOMER SERVICE AND PERFORMANCE
- Achieve the targets set by the company as communicated by the South Regional Sales Manager in respect of items per transaction/average £ sale and mix of business
- Deliver the highest level of service to ensure every customer is provided with an excellent experience at counter.
EVENTS
- Execute events according to the guidelines as directed by the Counter manager/South Regional/Head Office.
STOCK
- Assist daily in stock as well as the rotation of stock and hygiene supplies replenishment and maintain appropriate levels throughout the day
- Communicate low on stock and out of stocks to the Counter Manager.
MAINTAIN THE WORK ENVIROMENT
- Actively participate in cleaning display units, tools and testers throughout the day, and more thoroughly at night to prepare for the next day’s business.
- Maintain a clean and organised work area, clean as you go.
- Maintain proper placement and condition of merchandise on counters, shelves and all stock holding areas.
TEAMWORK
- Undertake specific tasks as given by the Counter Manager including administrate paperwork and services.
- Work in conjunction with team members and the Counter manager to ensure of efficient running of the store.
- Give great internal customer service and develop good working relationships with colleagues.
- Maintain high standards of time- keeping ensuring team efficiency.
ADMINISTRATION
- Assist with inventory counts.
- Complete all administration accurately, legibly and on time.
IMAGE
- Maintain personal grooming to the standards as set by the company.
- Maintain the Chantecaille hygiene and image at the counter by cleaning counters, tester stands and displays.
POSITION QUALIFICATIONS
- Retail experience, preferably in a customer focused, beauty environment.
- Advanced knowledge of beauty products.
- Proven track record of achieving sales targets.
- Works well within a team, and independently
- Ability to work well in a fast-paced, team-oriented setting that requires a high degree of multi-tasking, teamwork and adaptability.
- Able to work flexible hours including early and late shifts, weekends & bank holidays
IN RETURN, CHANTECAILLE OFFERS:
• A new competitive commission scheme
•30 holiday days (including bank holidays) pro-rated based on working days
•Generous product allocation
•Employee referral bonuses
Beauty Sales Consultant - 2 days employer: Chantecaille
Chantecaille is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for passionate individuals in the beauty industry. As a part-time Beauty Sales Consultant at our new counter in John Lewis, Bluewater, you will enjoy competitive commission schemes, generous holiday allowances, and opportunities for personal growth while representing a brand committed to sustainability and philanthropy. Join us to be part of a team that values innovation and excellence in customer service, all while working with luxurious botanical beauty products.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Sales Consultant - 2 days
✨Tip Number 1
Get to know the brand inside out! Chantecaille is all about luxurious botanical beauty, so dive into their products and values. This will help you connect with customers and show your passion during interviews.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to handle different customer scenarios. Being able to demonstrate your ability to provide outstanding service will set you apart from other candidates.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a Sales Consultant. Plus, it shows your genuine interest!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your application to highlight your relevant experience in beauty sales and customer service.
We think you need these skills to ace Beauty Sales Consultant - 2 days
Some tips for your application 🫡
Read the Job Description Thoroughly:Before you dive into your application, take a moment to really soak in the job description. It’s packed with info about what we’re looking for and how you can shine as a Beauty Sales Consultant. Understanding our mission and values will help you tailor your application to show us why you’re the perfect fit!
Show Off Your Retail Experience:We want to hear all about your retail experience, especially if it’s in a beauty environment! Highlight any achievements or sales targets you've smashed in your previous roles. This is your chance to show us how you can bring that same energy to our team at Chantecaille.
Personal Touch Matters:When writing your application, don’t be afraid to let your personality shine through! We love candidates who are genuine and passionate about beauty. Share your thoughts on our products or what excites you about working in this industry – it’ll help us see the real you!
Apply Through Our Website:Once you’ve polished up your application, make sure to apply through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Chantecaille
✨Know Your Products
Before the interview, make sure you’re familiar with Chantecaille’s range of products. Understand their unique selling points and how they align with the brand's mission of luxurious botanical beauty. This knowledge will help you answer questions confidently and show your passion for the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about specific situations where you went above and beyond to meet a customer's needs. This will demonstrate your ability to deliver the high level of service that Chantecaille expects.
✨Emphasise Teamwork
Since teamwork is crucial in this role, be ready to discuss how you’ve successfully collaborated with others in previous jobs. Share stories that highlight your ability to work well within a team and contribute to a positive work environment, as this aligns with the collaborative culture at Chantecaille.
✨Dress the Part
As a potential brand ambassador, your appearance matters. Dress in a way that reflects the elegance and sophistication of Chantecaille. This not only shows your understanding of the brand's image but also demonstrates your commitment to maintaining high standards in personal grooming.
