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- Tasks: Deliver exceptional skincare services and build lasting relationships with clients.
- Company: Join La Prairie, a luxury Swiss brand known for anti-aging therapies.
- Benefits: Enjoy a competitive salary, commission scheme, and 33 holiday days.
- Why this job: Be a Maison Ambassador and make a real impact in luxury skincare.
- Qualifications: Must have ITEC level 2 in Beauty Therapy and a passion for beauty.
- Other info: Work part-time in a dynamic team with great career growth opportunities.
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? Our sister brand La Prairie is looking for a Beauty Advisor for their counter in Harvey Nichols - Edinburgh.
As La Prairie Beauty Advisor working 2 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalised skincare luxury service, building meaningful and long-lasting relationships with our discerning clients, creating carefully curated experiences and perfect etiquette.
Main Accountabilities:- Make smart business decisions based on brand and business ambition.
- Achieve the sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
- Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc.
- Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards at the point of sale.
- Create a deep connection with the client to understand their needs, build trust and long-lasting relationships.
- Pro-actively introduce and recommend relevant products, ensuring a personalised 1:1 luxury and professional service at all times.
- Engage clients and maintain relationships using La Prairie’s clienteling tools and systems.
- Be knowledgeable on all products, ensuring the heritage, skin science and benefits are always conveyed in a relevant way to the client.
- Ensure exceptional service through encouraging the application of products either on counter or within the cabin.
- Experience of providing high quality skincare treatments to clients.
- ITEC diploma qualification level 2 in Beauty Therapy (Essential).
- Exceptional service mindset – you take pleasure and satisfaction in providing an outstanding service to your clients.
- Real passion for beauty and skincare with an affinity for luxury, always striving for excellence.
- Strong business acumen to drive sales and go beyond business objectives.
- Ability to connect and engage with our discerning clients, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client-centric customer service.
- Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
In return, La Prairie offers:
- A good salary with a new competitive commission scheme.
- 33 holiday days (including bank holidays) pro-rated based on working days.
- Long Service Awards starting with 3 years’ service.
- Gratis of new launches.
- Contributory pension scheme – 5% employer contribution.
Beauty Advisor employer: Chantecaille
Contact Detail:
Chantecaille Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Beauty Advisor
✨Tip Number 1
Get to know the brand inside out! La Prairie is all about luxury and skincare, so dive deep into their products and heritage. This knowledge will help you connect with clients and show them you’re the real deal.
✨Tip Number 2
Practice your people skills! As a Beauty Advisor, building relationships is key. Role-play with friends or family to nail that personal touch and make every client feel special.
✨Tip Number 3
Don’t just wait for clients to come to you; be proactive! Use La Prairie’s clienteling tools to reach out and engage with potential customers. Show them you care about their skincare journey.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, we love seeing candidates who are genuinely interested in joining our team. So, don’t hold back—put yourself out there!
We think you need these skills to ace Beauty Advisor
Some tips for your application 🫡
Show Your Passion for Beauty: When writing your application, let your love for beauty and skincare shine through! Share your experiences and what excites you about working with luxury brands like La Prairie.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We want to see how you can contribute to our team and connect with our discerning clients!
Highlight Your Service Mindset: Since exceptional service is key, emphasise any past roles where you provided outstanding customer service. Share specific examples of how you went above and beyond to create memorable experiences for clients.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Chantecaille
✨Know Your Products Inside Out
As a Beauty Advisor, it's crucial to have in-depth knowledge of La Prairie's products. Familiarise yourself with the heritage, skin science, and benefits of each product. This will not only help you answer questions confidently but also allow you to engage clients in meaningful conversations about their skincare needs.
✨Showcase Your Service Mindset
During the interview, demonstrate your exceptional service mindset. Share examples of how you've gone above and beyond for clients in the past. Highlight your passion for providing outstanding service, as this is key to building long-lasting relationships with discerning clients.
✨Prepare for Role-Playing Scenarios
Expect to participate in role-playing scenarios during your interview. Practice how you would approach a client, recommend products, and handle objections. This will showcase your interpersonal skills and ability to create a personalised luxury experience, which is essential for the role.
✨Understand the Business Side
Brush up on your business acumen before the interview. Be prepared to discuss how you can contribute to achieving sales objectives and building client relationships. Showing that you understand the importance of driving sales while maintaining high standards will set you apart from other candidates.