At a Glance
- Tasks: Manage a luxury beauty counter, drive sales, and enhance customer experiences.
- Company: Join La Prairie, a renowned Swiss luxury skincare brand.
- Benefits: Competitive salary, commission scheme, 33 holiday days, and pension contributions.
- Other info: Opportunity for career growth and access to exclusive product launches.
- Why this job: Be part of a high-impact team and connect with beauty enthusiasts.
- Qualifications: Passion for beauty, strong sales skills, and exceptional customer service mindset.
The predicted salary is between 31050 - 37950 £ per year.
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies? Our sister brand La Prairie is looking for an Account Manager to join their South Region. This position is part-time, working 4 days a week.
You will be responsible for managing our counter in Fenwick, Bentall's Kingston. You will implement effective weekly business plans and work towards maximising the retail performance targets. You will be solely accountable for the sales and performance of the account, and will have the opportunity to work with our incredible existing clients whilst recruiting new customers to the brand. You will also have the chance to host on/off counter animations to enhance the customer experience.
Main responsibilities
- Achieve sales by using La Prairie’s selling and training guidelines.
- Achieve targets and business plan effectively including creating outreach opportunities and partnering your host store to offer the ultimate La Prairie experience.
- Traffic stop daily in store to recruit prospective clients to your business.
- Invite every customer to sit down and have a skincare consultation: listening and identifying the customers' needs.
- Proactively organise external events to generate sales and recruit new clients to your counter.
- Ensure the counter is represented to exemplary standards and effectively communicate with all relevant La Prairie departments.
Qualifications
- Exceptional service mindset – you take pleasure and satisfaction in providing outstanding service to your clients.
- Real passion for beauty and skincare with an affinity for luxury, always striving for excellence.
- Strong business acumen to drive sales and go beyond business objectives.
- Ability to connect and engage with our discerning client, transforming that connection into a personal relationship through excellent interpersonal skills, with the ability to provide inspirational, authentic and client-centric customer service.
- Ability to build relationships throughout the store to find new opportunities.
- Ability to be a great team player as part of a high impact team, driven by diverse thoughts and opinions.
In return, La Prairie offers:
- A good salary with a new competitive commission scheme.
- 33 holiday days (including bank holidays) pro-rated based on working days.
- Long Service Awards starting with 3 years’ service.
- Gratis of new launches.
- Contributory pension scheme – 5% employer contribution.
Counter Manager in Kingston employer: Chantecaille
Join a prestigious Swiss luxury brand as a Luxury Counter Manager in the vibrant South Region, where you will thrive in a dynamic work culture that values exceptional service and personal growth. With a competitive salary, commission scheme, and generous holiday allowance, this part-time role offers you the opportunity to develop your skills in a supportive environment while engaging with clients who share your passion for beauty. Experience the unique advantage of working with a brand that prioritises employee well-being and fosters a collaborative atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Counter Manager in Kingston
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Chantecaille, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Counter Manager in Kingston
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Chantecaille that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Chantecaille will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Chantecaille and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Chantecaille
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Chantecaille, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Chantecaille!
