Senior Sales Strategy and Operations Lead in London

Our Business Operations team is seeking a strong strategy and operations individual to partner closely with Channel 4 Sales team. This is a pivotal role in driving sales rigor, providing actionable business insights, and propelling sales strategy alongside the Sales Leadership team. The Senior Sales Strategy and Operations Lead will engage in a range of diverse and exciting special projects, from designing sales processes to owning key strategic initiatives that will power the growth of Channel 4 revenues.

Key Responsibilities

• Strategic Collaboration: Partner with Sales, Finance, Product, Marketing, and Ad Ops/Tech teams on projects aimed at increasing sales productivity, operational efficiency, and revenue incrementality.
• Reporting & Forecasting: Develop rigorous reporting and forecasting analyses on weekly/monthly/quarterly basis to track sales pipeline progress, meeting and pitch velocity, productivity, and growth in existing clients and acquisitions.
• Process Optimization: Build automation and scalability, optimize operational processes, and ensure seamless integration with systems, tools, and technology.
• Rhythm of Business Planning: Lead the annual and quarterly sales planning processes, including the development of business plans in partnership with Sales Leadership, operating models, client segmentation, and resource allocation.
• Go-to-Market Strategies: Develop and recommend strategies for key segments and verticals in close collaboration with senior sales and cross-functional leaders across the commercial team.
• Investment Planning: Build a business vision for sales strategy and structure evolution, and use an analytical approach to identify short and long-term resource needs.
• Market Insights: Conduct strategic market analysis, including competitive landscape assessments, to help formulate go-to-market plans.

Essential Experience & Skills

• Significant post-grad working experience with a high proportion of experience working within sales operations, business operations, consulting, investment banking, or similar roles. Experience in TMT, or the digital advertising industry (ideally TV/Video) is preferred.
• Advanced analytical and data-manipulation skills, with hands-on experience using tools such as Power BI, SQL, Excel, Python (for data analysis/automation), and CRM/operational data platforms (e.g., Dynamics, Salesforce, HubSpot) to extract, transform, and visualize complex datasets.
• Extensive experience using Microsoft PowerPoint.
• Experience working across multiple business units, especially sales and finance, with a proven ability to influence across function and collaborate for successful program implementation.
• Strong strategic thinking and business intuition, excellent analytical skills with a structured problem-solving approach.
• Excellent verbal and written communication abilities.
• Exceptional prioritization and organization skills.
• Comfortable working in ambiguous environments, with a passion to drive change.
• Mission first, team player, energy giver.
• Proactive, ambitious, practical and get results with urgency, thrive in a fast-paced environment.

Salary

Basic salary per annum starting from £74,594.00

Benefits

• Private medical insurance
• Free Virtual GP access for employees
• Free Female Health hormone test each year
• Free Tastecard membership
• Financial guidance 1-2-1’s available each quarter
• Discounted Gym memberships
• Pension
• Life Assurance
• Income Protection
• Holiday Purchase

Hybrid Working

From September 2023, C4 has operated a 60/40 working pattern, equating to three office days per week. Having everyone in the office three days a week gives us more opportunity to build our high performing, inclusive culture; to collaborate and to learn and share with each other, as well as helping to coordinate a regular pattern of home and office working days. Employees then have the flexibility to decide where they spend the rest of the working week. All our offices are open five days a week.

Equal Opportunities

Channel 4’s purpose is to create change through entertainment; by representing unheard voices, challenging with purpose and delivering content which reflects the diversity of different communities across the UK. We are only able to deliver on this remit by having a workforce rich in diversity of thought, background and lived experience. As an employer we encourage applications from candidates from all backgrounds and do not discriminate based on disability, age, gender reassignment, gender expression, criminal history, length of time spent unemployed, marriage or civil partnership status, national origin, pregnancy and maternity status, race, religion or belief, sex, and sexual orientation.

Disability Confident Scheme

Channel 4 is a member of the Business Disability Forum (BDF) and has also maintained the highest level of the Department of Work and Pension's Disability Confident scheme - Level 3: Leader. Under the Disability Confident Scheme, we aim to offer an interview to all candidates who have a neurodiverse condition, impairment or long-term condition and who meet the essential criteria for an advertised job. If you wish your application to be considered under the Disability Confident Scheme, please select yes when completing the application questions.

Care Leaver Friendly Employer

Channel 4 is a Care Leaver Friendly Employer. By signing the Care Leaver Friendly Employer Charter and adopting its principles, we are supporting an immensely talented yet often under-served and under-represented community of young people/adults. We commit to offering an interview (and constructive feedback) to applicants who identify as care experienced and meet the essential criteria for the role as outlined on the job description.

Workplace Adjustments

We are committed to providing disabled applicants a level playing field when applying for a job and support whilst employed to perform to the best of their ability and develop their careers. If you have a neurodiverse condition, impairment or long-term condition and require any adjustments, additional support or alternative arrangements during the recruitment and wish to discuss this confidentially, please let us know via the following e-mail.