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- Tasks: Assist in managing AV campaigns and ensure smooth delivery across platforms.
- Company: Channel 4 champions creativity and diversity in media sales.
- Benefits: Enjoy a vibrant office environment and opportunities for growth.
- Why this job: Make an impact from day one in a fast-paced, dynamic team.
- Qualifications: Experience in sales or customer service; strong Excel skills required.
- Other info: This is a full-time, 11-month fixed-term contract role.
The predicted salary is between 30000 - 42000 ÂŁ per year.
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Job Title: AV Assistant (11 month FTC)
Reports to: AV Hub Manager
Location: Manchester
DEPARTMENT DESCRIPTION
At Channel 4, we champion creativity, diversity, and bold thinking. Join us and help shape the future of media sales in a team that values fresh ideas and commercial excellence.
The AV Sales team is responsible for driving sustainable commercial revenue across our linear and streaming platforms. With a core focus on airtime and Channel 4 streaming, the team also plays a key role in identifying cross-sell partnership opportunities, working closely with specialist teams to unlock value.
JOB PURPOSE
We are looking for a commercially-minded AV Hub Assistant to join our Sales Operations team. This role is key to ensuring our campaigns—across both linear and digital platforms—are delivered smoothly, accurately, and in line with agreed terms and available inventory.
Based in our new and vibrant Manchester office, you’ll be at the heart of the action—picking up the phone, building relationships, and spotting exciting sales opportunities. If you\’re a natural communicator who loves connecting with people, thrives in a fast-paced environment, and wants to make an impact from day one, this could be your perfect next step
KEY RESPONSIBILITIES
- Process campaign requests and ensure campaigns are set up, booked and delivered.
- Ensure spots are scheduled efficiently, in line with deal parameters and in accordance with company and industry guidelines and regulations.
- Monitor campaigns on a daily basis to ensure deals are delivered and airtime is optimised.
- Complete turnarounds for agencies in a timely manner.
- Respond to ongoing agency requests and queries relating to linear and digital airtime.
- Support AV Executives and others in maintaining agency relationships.
- Ensure traffic deadlines are met.
- Run day to day administrative systems and provide procedural support to the rest of the Account Team.
- Support AV Executives in administering select parameters on Channel 4 and where appropriate, Channel 4’s digital channels, Channel 4’s VOD platform and its third party trading partners.
Technical & Professional Skills
- An understanding and proficiency in Microsoft Office suite, (including Excel up to intermediate standard).
- Good negotiating and sales skills.
- Knowledge of the Account Team’s portfolio.
Autonomy/Judgement/Decision Making
- Must be able to work with little supervision within guidelines.
- Seeks guidance for problems such as continuing agency conflict, significant changes to campaigns and late sales or problems that fall outside of guidelines.
- Judgement on placing ads responsibly according to industry regulations and guidelines.
Relationship Management
- Able to develop good external and internal relationships: it is essential to maintain an open and communicative relationship with all stakeholders.
- Act as a point of contact for all agency airtime problems and issues: a client-facing role developing and maintaining effective relationships with agencies.
Complexity/Problem Solving
- Constantly balance customer relationships with maximising the capacity of Channel 4.
- Resolve day-to-day trading issue with partners, involving the AV Executive, AV Manager, Senior AV Lead and AV Leader if appropriate.
- Resolve day-to-day internal issues of schedule changes, optimising airtime and creating inventory to allow late sales.
- Monitor campaigns for accuracy of delivery versus agreed terms; ensures that inventory is optimised with minimal wastage.
- Time management – able to juggle and prioritise tasks according to strict deadlines.
ESSENTIAL EXPERIENCE & SKILLS
- Experience of working in a sales or customer service environment
- Excellent numerical ability
- Intermediate Excel Skills
- Proficient in Microsoft Office Suite
- Highly organised
- Excellent attention to detail
- Experience of building relationships quickly
- Experience of working to deadlines
DESIRABLE EXPERIENCE & SKILLS
- Experience of working within TV/VOD sales
- Awareness of industry guidelines and regulations (OFCOM, BCAP, Clearcast)
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
General Business, Sales, and Administrative
-
Industries
Broadcast Media Production and Distribution and Advertising Services
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AV Assistant (11mth FTC) employer: Channel 4
Contact Detail:
Channel 4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Assistant (11mth FTC)
✨Tip Number 1
Familiarise yourself with Channel 4's content and values. Understanding their programming and audience will help you connect better during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with current or former employees of Channel 4, especially those in sales or AV roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
✨Tip Number 3
Brush up on your Excel skills, particularly in areas like data analysis and reporting. Being able to showcase your proficiency in managing and interpreting data will be crucial for the AV Assistant role.
✨Tip Number 4
Prepare examples of how you've successfully managed relationships in previous roles. Highlighting your ability to build rapport and resolve conflicts will resonate well with the team at Channel 4.
We think you need these skills to ace AV Assistant (11mth FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or customer service, particularly any roles that involved relationship management or campaign coordination. Use keywords from the job description to demonstrate your fit for the AV Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for media sales and your understanding of Channel 4's values. Mention specific skills like your proficiency in Microsoft Office and your ability to work under pressure, as these are crucial for the role.
Highlight Relevant Skills: In your application, emphasise your numerical ability and attention to detail. Provide examples of how you've successfully managed multiple tasks or resolved issues in previous roles, as this aligns with the responsibilities of the AV Assistant position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are essential traits for the role.
How to prepare for a job interview at Channel 4
✨Showcase Your Communication Skills
As an AV Assistant, strong communication is key. Be prepared to discuss how you've effectively built relationships in previous roles. Use specific examples to demonstrate your ability to connect with clients and colleagues alike.
✨Demonstrate Your Organisational Skills
This role requires excellent time management and organisation. Share instances where you've successfully juggled multiple tasks or met tight deadlines. Highlight your methods for staying organised, especially when handling campaign requests.
✨Familiarise Yourself with Industry Guidelines
Understanding industry regulations is crucial for this position. Brush up on OFCOM, BCAP, and Clearcast guidelines before the interview. Being able to discuss these will show your commitment to compliance and professionalism.
✨Prepare for Technical Questions
Since proficiency in Microsoft Office, particularly Excel, is essential, be ready to answer technical questions or even demonstrate your skills. Consider preparing a few examples of how you've used Excel in past roles to manage data or track campaigns.
