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For Companies At a Glance
- Tasks: Assist in managing AV campaigns and ensure smooth delivery across platforms.
- Company: Join Channel 4, a leader in media sales known for creativity and diversity.
- Benefits: Enjoy perks like private medical insurance, free GP access, and discounted gym memberships.
- Why this job: Be at the heart of media sales, building relationships and making an impact from day one.
- Qualifications: Proficiency in Microsoft Office, strong communication skills, and experience in sales or customer service.
- Other info: Work in a vibrant London office with a dynamic team focused on innovation.
The predicted salary is between 28800 - 43200 £ per year.
Overview
We are looking for a commercially-minded AV Hub Assistant to join our Sales Operations team. This role is key to ensuring our campaigns across both linear and digital platforms are delivered smoothly, accurately, and in line with agreed terms and available inventory. The AV Sales team is responsible for driving sustainable commercial revenue across our linear and streaming platforms. With a core focus on airtime and Channel 4 streaming, the team also plays a key role in identifying cross-sell partnership opportunities, working closely with specialist teams to unlock value.
Responsibilities
- Process campaign requests and ensure campaigns are set up, booked and delivered
- Ensure spots are scheduled efficiently, in line with deal parameters and in accordance with company and industry guidelines and regulations
- Monitor campaigns on a daily basis to ensure deals are delivered and airtime is optimised
- Complete turnarounds for agencies in a timely manner
- Respond to ongoing agency requests and queries relating to linear and digital airtime
- Support AV Executives and others in maintaining agency relationships
- Ensure traffic deadlines are met
- Run day to day administrative systems and provide procedural support to the rest of the Account Team
- Support AV Executives in administering select parameters on Channel 4 and where appropriate Channel 4’s digital channels, Channel 4’s VOD platform and its third party trading partners
- Work with guidance when problems arise (e.g., continuing agency conflict, significant changes to campaigns, late sales or issues outside of guidelines)
- Exercise judgement on placing ads responsibly according to industry regulations and guidelines
Relationship Management
- Able to develop good external and internal relationships: essential to maintain an open and communicative relationship with all stakeholders
- Act as a point of contact for all agency airtime problems and issues: a client-facing role developing and maintaining effective relationships with agencies
Complexity/Problem Solving
- Balance customer relationships with maximising the capacity of Channel 4
- Resolve day-to-day trading issues with partners, involving the AV Executive, AV Manager, Senior AV Lead and AV Leader if appropriate
- Resolve day-to-day internal issues of schedule changes, optimising airtime and creating inventory to allow late sales
- Monitor campaigns for delivery accuracy against agreed terms; ensure inventory is optimised with minimal wastage
- Time management – able to juggle and prioritise tasks according to strict deadlines
Based in our vibrant London office, you’ll be at the heart of the action—picking up the phone, building relationships, and spotting exciting sales opportunities. If you’re a natural communicator who loves connecting with people, thrives in a fast-paced environment, and wants to make an impact from day one, this could be your perfect next step. An understanding and proficiency in Microsoft Office suite, including Excel up to intermediate standard.
- Good negotiating and sales skills
- Knowledge of the Account Team’s portfolio. Experience of working in a sales or customer service environment
- Excellent numerical ability
- Intermediate Excel Skills
- Proficient in Microsoft Office Suite
- Highly organised
- Excellent attention to detail
- Experience of building relationships quickly
- Experience of working to deadlines
Desirable Experience & Skills
- Negotiation skills
- Experience of working within TV/VOD sales
- Awareness of industry guidelines and regulations (OFCOM, BCAP, Clearcast)
Benefits
- At Channel 4, we champion creativity, diversity, and bold thinking. Join us and help shape the future of media sales in a team that values fresh ideas and commercial excellence.
- Private medical insurance
- Free Virtual GP access for employees
- Free Female Health hormone test each year
- Free Tastecard membership
- Financial guidance 1-2-1s available each quarter
- Discounted Gym memberships
- Pension
- Life Assurance
- Income Protection
- Holiday Purchase
#J-18808-Ljbffr
AV Assistant employer: Channel 4
Contact Detail:
Channel 4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Assistant
✨Tip Number 1
Familiarise yourself with the key players in the AV industry, especially those related to Channel 4. Understanding their roles and how they interact can help you build relationships more effectively during your application process.
✨Tip Number 2
Brush up on your Excel skills, particularly in areas like data analysis and reporting. Being able to demonstrate your proficiency in managing and interpreting data will set you apart from other candidates.
✨Tip Number 3
Practice your negotiation skills by engaging in mock scenarios or role-playing exercises. This will prepare you for the client-facing aspects of the role and show that you're ready to handle agency relationships.
✨Tip Number 4
Stay updated on industry guidelines and regulations such as OFCOM and BCAP. Showing that you are knowledgeable about these standards will demonstrate your commitment to responsible advertising practices.
We think you need these skills to ace AV Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales operations, campaign management, and relationship building. Use keywords from the job description to demonstrate your fit for the AV Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the role. Mention specific experiences that relate to managing campaigns and working with agencies, as well as your proficiency in Microsoft Office, particularly Excel.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully resolved issues in previous roles. Highlight your ability to juggle multiple tasks and meet deadlines, which is crucial for this position.
Research Channel 4: Familiarise yourself with Channel 4's values, recent campaigns, and industry guidelines. This knowledge will help you tailor your application and prepare for potential interview questions about the company and its operations.
How to prepare for a job interview at Channel 4
✨Know Your AV Basics
Familiarise yourself with the fundamentals of audio-visual sales and operations. Understand how campaigns are processed and the importance of adhering to industry guidelines. This knowledge will help you demonstrate your suitability for the role.
✨Showcase Your Communication Skills
As this role involves building relationships with agencies, be prepared to discuss your previous experiences in client-facing roles. Highlight examples where you've successfully managed relationships or resolved conflicts, showcasing your ability to communicate effectively.
✨Demonstrate Your Organisational Skills
The job requires juggling multiple tasks and meeting strict deadlines. Be ready to share specific examples of how you've managed your time and prioritised tasks in past roles. This will show that you can handle the fast-paced environment.
✨Prepare for Problem-Solving Scenarios
Think of potential challenges you might face in this role, such as scheduling conflicts or campaign changes. Prepare to discuss how you would approach these issues, demonstrating your critical thinking and problem-solving abilities.
