Account Executive - D365 CE & Power Platform

Changing Social: Empowering Your Digital Transformation Journey At Changing Social, we are a leading Microsoft Modern Work Solutions Partner , dedicated to the people side of digital transformation. Our mission is to ensure that organisations and their people maximise the value of their Microsoft 365 investments, achieving their best work effortlessly and securely, whether from home or the office. Founded in October 2018 by a former Microsoft CSM, Changing Social is headquartered in Bristol, England. Since our inception, we’ve delivered over 150 projects to some of the world’s most recognisable brands. Despite being a small organisation, we have big ambitions and have grown 30% this year to over 50 employees with offices in Bristol, England, and Philadelphia, United States. Join Us as a D365/Power Platform Account Executive As an Account Executive at Changing Social, you will play a pivotal role in driving the sales of Microsoft Dynamics 365 Customer Engagement (D365 CE) and Power Platform solutions. You will be responsible for developing and managing client relationships, driving revenue growth, and ensuring the successful delivery of digital transformation initiatives. Your focus will be on identifying and closing new business opportunities, upselling to existing clients, and working closely with our delivery teams to ensure customer success. Key Responsibilities Client Relationship Management: Develop and maintain strong relationships with key stakeholders in target accounts. Act as the primary point of contact for clients, ensuring a deep understanding of their business needs and aligning our solutions accordingly. Regularly engage with clients to assess satisfaction and identify new opportunities for value delivery. Sales Strategy and Planning: Create and execute a strategic sales plan that expands our customer base in the D365 CE and Power Platform markets. Identify target industries and key accounts, tailoring sales strategies to meet specific client needs. Collaborate with the marketing team to develop campaigns that generate high-quality leads. Negotiation and Closing: Lead negotiations with prospective clients, ensuring favourable contract terms and pricing. Drive the entire sales cycle from initial contact to final sale, including follow-up and contract closure. Maintain a high conversion rate by effectively addressing client objections and demonstrating the value of our solutions. Product Knowledge: Develop deep expertise in Microsoft Dynamics 365 CE and Power Platform offerings. Stay updated on the latest features and developments in these technologies to provide accurate and relevant information to clients. Conduct product demonstrations and workshops to showcase the benefits of our solutions. Market and Competitor Analysis: Conduct regular market research to identify trends, emerging opportunities, and competitive threats. Provide insights to the sales and product teams to refine offerings and stay ahead of the competition. Monitor and report on competitor activities, ensuring our solutions remain competitive and innovative. Required Qualifications Experience: 3+ years of experience in sales, preferably in a technology or software environment. Proven track record of success in selling Microsoft Dynamics 365 CE, Power Platform, or similar enterprise software solutions. Demonstrated ability to meet or exceed sales targets and KPIs. Skills: Strong understanding of Microsoft Dynamics 365 Customer Engagement and Power Platform, including practical experience with these technologies. Excellent communication and negotiation skills, with the ability to influence stakeholders at all levels. Strategic thinking with the ability to develop and execute effective sales plans. High level of customer focus and ability to build long-term client relationships. Certifications: Relevant Microsoft certifications (e.g., Dynamics 365 CRM Fundamentals, Power Platform Fundamentals) are highly desirable. Core Competencies: Business Impact: Ability to deliver measurable results through sales activities and to contribute to business growth. Communication and Influence: Strong presentation skills with the ability to articulate complex solutions clearly. Problem Solving and Innovation: Ability to identify client challenges and propose innovative solutions using Microsoft technologies. Why Join Changing Social? We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. We are on an exciting journey of growth that offers huge potential for ambitious and likeminded people. Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach where necessary. Benefits: Annual Leave: 25 days of annual leave per calendar year, including Bank Holidays, with an additional day for each year of employment up to a maximum of 5 days. Festive Period: Business closure for a week during the festive period in December. Bank Holidays: Flexibility to work over bank/public holidays if desired or required, with time taken back on a subsequent day. Pension Scheme: 3% employer contribution to a 5% employee contribution. Flexible Working: Manage your own time to improve work-life balance and facilitate managing international time zones. Additional Benefits: Health and Wellbeing: UK Health Cash Plan My Mind Pal Wellbeing App Gym Discounts Menopause Support Employee Assistance Program (EAP) Financial Security: Bravo Perks: Points schemes and vouchers. Bravo Hub: Access to discount codes. Financial Wellbeing Tools: Budget planners, money-saving tools, and financial education resources. Personal Development: Paid Microsoft Training and Certifications: Enhance your professional skills with company-sponsored training.