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- Tasks: Lead a team to support young people facing housing challenges and empower them to thrive.
- Company: Changing Lives is a charity dedicated to helping individuals overcome life's toughest challenges.
- Benefits: Enjoy generous leave, wellbeing days, and a supportive work environment with pension and life cover.
- Why this job: Make a real impact in people's lives while working in a diverse and inclusive team.
- Qualifications: Frontline experience required; leadership skills and a passion for social change are essential.
- Other info: Join a team that values lived experience and promotes a culture of respect and opportunity.
The predicted salary is between 30000 - 42000 £ per year.
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Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change – for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better.
Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.
Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.
About the Service – Housing & Homelessness Services
A safe home is the solid base from which you build your life. We support people who are experiencing homelessness, or at risk of becoming homeless, as well as providing specialist accommodation and outreach services for rough sleepers, veterans, survivors of domestic abuse, women and young people.
Accommodation to us doesn’t just mean a roof over your head and shelter from the elements. It needs to be a welcoming and flourishing environment, offering opportunities for all those we support to feel comfortable and develop. You can make a difference and support people on their journey towards a brighter future. At Changing Lives, we offer a home rather than just a shelter.
About the Job
This is more than just a job – it’s an opportunity to be part of a passionate, skilled, and supportive team making a real difference in people’s lives every day.
As a Senior Support Worker in Erimus House, you will play a vital role in the smooth running of the service, supporting a team of frontline Support Workers to deliver high-quality, person-centred support to young people who are facing housing insecurity, trauma, or complex life challenges.
Your role will be central to maintaining standards, developing staff, and ensuring that young people receive the consistent, empowering support they need to thrive. You will provide day-to-day guidance to the team, oversee shift planning, support with safeguarding concerns, and ensure all support plans and risk assessments are up to date and effective.
Working closely with the Service Manager, you’ll help to embed trauma-informed and strengths-based approaches, contribute to continuous service improvement, and support the development of new team members through coaching and supervision.
This role is ideal for someone with frontline experience who is ready to step into a leadership position – someone who is calm under pressure, passionate about making a difference, and committed to promoting a culture of inclusion, respect, and opportunity.
If you want to support others to do their best work and help young people achieve better futures, we’d love to hear from you.
About us
Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change – for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better.
Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.
Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.
About the Service – Housing & Homelessness Services
A safe home is the solid base from which you build your life. We support people who are experiencing homelessness, or at risk of becoming homeless, as well as providing specialist accommodation and outreach services for rough sleepers, veterans, survivors of domestic abuse, women and young people.
Accommodation to us doesn’t just mean a roof over your head and shelter from the elements. It needs to be a welcoming and flourishing environment, offering opportunities for all those we support to feel comfortable and develop. You can make a difference and support people on their journey towards a brighter future. At Changing Lives, we offer a home rather than just a shelter.
About the Job
This is more than just a job – it’s an opportunity to be part of a passionate, skilled, and supportive team making a real difference in people’s lives every day.
As a Senior Support Worker in Erimus House, you will play a vital role in the smooth running of the service, supporting a team of frontline Support Workers to deliver high-quality, person-centred support to young people who are facing housing insecurity, trauma, or complex life challenges.
Your role will be central to maintaining standards, developing staff, and ensuring that young people receive the consistent, empowering support they need to thrive. You will provide day-to-day guidance to the team, oversee shift planning, support with safeguarding concerns, and ensure all support plans and risk assessments are up to date and effective.
Working closely with the Service Manager, you’ll help to embed trauma-informed and strengths-based approaches, contribute to continuous service improvement, and support the development of new team members through coaching and supervision.
This role is ideal for someone with frontline experience who is ready to step into a leadership position – someone who is calm under pressure, passionate about making a difference, and committed to promoting a culture of inclusion, respect, and opportunity.
If you want to support others to do their best work and help young people achieve better futures, we’d love to hear from you.
Benefits
Maternity Leave 20 weeks fully paid+up to 52 weeks of leave. Paternity Leave 2 weeks paid. Adoption Leave- same benefits as Maternity Leave. 28 Days Holiday, X2 Wellbeing Days plus your Birthday & Bank Holiday\’s off. Pension & Life Cover at X4 Salary
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Senior Support Worker employer: Changing Lives
Contact Detail:
Changing Lives Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Worker
✨Tip Number 1
Familiarise yourself with the principles of trauma-informed care and strengths-based approaches. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to the values that Changing Lives upholds.
✨Tip Number 2
Network with current or former employees of Changing Lives. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and how it aligns with their mission.
✨Tip Number 3
Prepare to discuss specific examples from your past work that showcase your leadership skills and ability to support a team. Highlighting your frontline experience and how you've positively impacted others will resonate well with the hiring team.
✨Tip Number 4
Research the challenges faced by the demographics you’ll be working with, such as young people experiencing homelessness. Being knowledgeable about these issues will show your genuine interest in the role and your readiness to make a difference.
We think you need these skills to ace Senior Support Worker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Senior Support Worker. Familiarise yourself with the job description and think about how your experience aligns with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in support work, particularly with young people facing challenges. Emphasise any leadership roles or training you've undertaken that relate to trauma-informed care and person-centred support.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for making a difference in people's lives. Use specific examples from your past experiences to demonstrate your commitment to inclusion, respect, and opportunity.
Showcase Your Skills: In your application, clearly outline your skills in team leadership, safeguarding, and support planning. Mention any relevant qualifications or training that would benefit the role and the organisation.
How to prepare for a job interview at Changing Lives
✨Show Your Passion for Change
Make sure to express your genuine enthusiasm for helping others and making a positive impact. Share personal stories or experiences that highlight your commitment to supporting individuals facing challenges, as this aligns with the charity's mission.
✨Demonstrate Leadership Skills
As a Senior Support Worker, you'll be guiding a team. Be prepared to discuss your leadership style and provide examples of how you've successfully led teams in the past, especially in high-pressure situations.
✨Understand Trauma-Informed Care
Familiarise yourself with trauma-informed approaches and be ready to discuss how you would implement these strategies in your role. This shows that you are aligned with the service's goals and understand the complexities of the individuals you will be supporting.
✨Prepare Questions About the Role
Have thoughtful questions ready about the team's dynamics, the support provided to staff, and the specific challenges faced by the young people you will be working with. This demonstrates your interest in the position and your proactive approach to understanding the role better.
