Night Staff Support Worker in Newcastle upon Tyne

Night Staff Support Worker in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Changing Lives

At a Glance

  • Tasks: Support women and children in a safe refuge, providing care and empowerment during challenging times.
  • Company: Changing Lives, a nationwide charity dedicated to helping those in need.
  • Benefits: Generous leave policies, private health insurance, and a supportive work environment.
  • Other info: Join a diverse team focused on trauma-informed care and community integration.
  • Why this job: Make a real difference in people's lives while working in a compassionate team.
  • Qualifications: Compassionate individuals with a commitment to supporting vulnerable communities.

The predicted salary is between 30000 - 40000 £ per year.

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Reference: JUN20264671

Expiry date: 17:00, Tue, 7th Jul 2026

Location: Newcastle Refuge

Benefits:

  • Maternity Leave 20w fully paid + up to 52w leave total.
  • Paternity Leave 4w paid.
  • Adoption same as Maternity Leave.
  • 25 Days Holiday, +2 Wellbeing Days + your Birthday & Bank Holidays off.
  • Pension, Life Cover at X4 Salary & Private Health Insurance.

Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better. Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.

Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.

About the Service - Women and Children's Services

We run services and dedicated women’s centres for those who are at risk or struggling with challenging circumstances, including women in the criminal justice system and those with experience of trauma, selling sex or sexual exploitation. We understand that women and girls have experiences which are different to men and can experience vulnerabilities that are specific to their gender. Childhood abuse and domestic abuse are common features in the lives of the women we support which impact on their health and wellbeing. Underpinning all our services is an in-depth understanding of trauma and a focus on recovery, resilience and community integration.

About the Job

We have a really exciting and rewarding opportunity available for the right person. We are looking for a dynamic, enthusiastic, compassionate and driven person to work alongside our other team members in our purpose built 14-flat Women and Children's refuge. We provide safe, supportive and empowering care to women and children who are fleeing domestic abuse. The life changing work our support workers offer is best summed up in a comment from one of the women who moved-on from our supported accommodation. "From the moment we arrived, we were welcomed with warmth, kindness, and a genuine sense of care. The staff members at the refuge made us feel supported during one of the most challenging times in our lives. Because of this incredible support, we have been able to grow, learn, and move forward in ways we never thought possible".

We are a trauma-led, client centred service, understanding the person we are supporting, their individual needs and offering safety, compassion and non-judgement is essential. We are a 24-hour service, this position is to cover the night shifts, to engage in support with the women and children and to support activities for those in refuge. Please see attached JD for full break down of duties. Please note due to the nature of this role we can only accept female applicants.

Night Staff Support Worker in Newcastle upon Tyne employer: Changing Lives

Changing Lives is an exceptional employer, dedicated to fostering a diverse and inclusive work environment where passionate individuals can thrive. Located in Newcastle, our charity offers generous benefits including fully paid maternity leave, additional wellbeing days, and a supportive culture that prioritises employee growth and development. Join us in making a meaningful impact on the lives of women and children facing challenging circumstances, while enjoying a fulfilling career that truly makes a difference.

Changing Lives

Contact Details:

Changing Lives Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Staff Support Worker in Newcastle upon Tyne

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Changing Lives.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Changing Lives!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Changing Lives, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Changing Lives or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Night Staff Support Worker in Newcastle upon Tyne

Communication Skills
Problem-Solving Skills
Compassion
Flexibility
Organizational Skills
Adaptability
Teamwork

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Changing Lives:Before hitting send, make sure to tailor your application specifically to Changing Lives! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Changing Lives

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.