Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support residents overnight, ensuring their safety and wellbeing while providing essential supplies.
- Company: Changing Lives, a charity dedicated to helping those facing challenging circumstances.
- Benefits: Generous leave policies, competitive salary, and a supportive team environment.
- Why this job: Make a real difference in people's lives by providing compassion and support during tough times.
- Qualifications: Empathy, strong communication skills, and a commitment to helping others.
- Other info: Join a passionate team focused on positive outcomes and personal growth.
The predicted salary is between 24000 - 36000 £ per year.
About us
Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.
Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.
About the Service - Housing & Homelessness Services
A safe home is the solid base from which you build your life. We support people who are experiencing homelessness, or at risk of becoming homeless, as well as providing specialist accommodation and outreach services for rough sleepers, veterans, survivors of domestic abuse, women and young people. Accommodation to us doesn’t just mean a roof over your head and shelter from the elements. It needs to be a welcoming and flourishing environment, offering opportunities for all those we support to feel comfortable and develop. You can make a difference and support people on their journey towards a brighter future. At Changing Lives, we offer a home rather than just a shelter.
About the Job
Do you want to be part of a forward-thinking service that supports people with dignity, compassion and respect? At Changing Lives, we deliver pragmatic, creative and person-centred support for individuals facing homelessness, multiple disadvantage or crisis. Our supported accommodation services provide safe, secure spaces where people can begin to rebuild their lives, develop aspirations and move towards independence. Our services are staffed by committed, dynamic and empathetic colleagues who understand people’s needs and who inspire, empower and advocate. We keep people safe, encourage independence and nurture hope.
As a Night Shift Concierge, you will be first point of contact for our residents overnight. You will play a vital role in ensuring their safety and wellbeing. You will also receive and process referrals for rough sleepers accessing our emergency night-by-night beds. This includes welcoming individuals into the service, helping them feel safe, and providing essential supplies such as a hot drink, a warm meal and any immediate practical support they may need. You will ensure people feel safe, supported and valued during the night. Your approach will reflect our trauma-informed values, ensuring that every person is met with compassion and respect during what may be a very difficult moment in their lives. You will carry out wellbeing checks, monitor the safety of the building, respond appropriately to incidents and ensure accurate recording and communication with the daytime team. You will be part of a phenomenal, supportive team who are motivated, passionate and committed to achieving positive outcomes-while also recognising the importance of supporting one another.
Benefits
- Maternity Leave: 20 weeks fully paid + up to 52 weeks of leave.
- Paternity Leave: 4 weeks paid.
- Adoption Leave: same benefits as Maternity Leave.
- 25 Days Holiday, +2 Wellbeing Days plus your Birthday & Bank Holidays off.
- Pension & Life Cover at X4 Salary.
Night - Accommodation Concierge Worker in Lyneham employer: Changing Lives
Contact Detail:
Changing Lives Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night - Accommodation Concierge Worker in Lyneham
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector, especially those who work with homelessness and support services. Attend events or join online groups where you can connect with others who share your passion for making a difference.
✨Tip Number 2
Prepare for interviews by understanding the core values of Changing Lives. Familiarise yourself with their mission and think about how your experiences align with their goals. This will help you show that you're not just looking for a job, but that you genuinely care about the cause.
✨Tip Number 3
Practice your communication skills! As a Night Shift Concierge, you'll need to be approachable and empathetic. Role-play common scenarios with friends or family to build your confidence in handling sensitive situations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Changing Lives and making a real impact.
We think you need these skills to ace Night - Accommodation Concierge Worker in Lyneham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see your commitment to making a positive change in people's lives, so share any relevant experiences or motivations that drive you.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Night - Accommodation Concierge Worker. Highlight your skills and experiences that align with our values of compassion, respect, and support for those facing challenges.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. This helps us understand your qualifications and how you can contribute to our mission without getting lost in unnecessary details.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application reaches us promptly and allows you to easily track your application status. Plus, it’s super easy to do!
How to prepare for a job interview at Changing Lives
✨Understand the Mission
Before your interview, take some time to really understand Changing Lives' mission and values. Familiarise yourself with their approach to supporting individuals facing homelessness and other challenges. This will help you align your answers with their ethos and show that you're genuinely passionate about making a difference.
✨Showcase Your Compassion
As a Night Accommodation Concierge Worker, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and support for others in difficult situations. This could be through volunteer work, previous jobs, or personal experiences. Highlighting these moments will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations, such as dealing with a distressed resident or managing safety concerns. Think through potential scenarios and outline your approach, focusing on your problem-solving skills and trauma-informed care principles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. Inquire about the support systems in place for staff, how they measure success in their services, or what a typical night shift looks like. This shows your interest in the position and helps you gauge if it’s the right fit for you.
