At a Glance
- Tasks: Lead and manage services supporting women in the Criminal Justice System.
- Company: Changing Lives, a nationwide charity dedicated to transforming lives.
- Benefits: Generous leave policies, private health insurance, and a supportive work environment.
- Other info: Join a diverse team committed to positive change and personal growth.
- Why this job: Make a real difference in women's lives and help break the cycle of crime.
- Qualifications: Experience in management and a passion for social justice.
The predicted salary is between 27000 - 33000 £ per year.
About us
Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. We know that given the right support, anyone can change their life for the better.
Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.
Our charity is powered by over 600 passionate colleagues who bring a diverse and inclusive environment for our colleagues to grow. We are proud to say that many have actual lived experience of the challenges faced by those we support. We are looking for committed and compassionate professionals to join our team, who share our enthusiasm for changing lives.
About the Service - Criminal Justice Services
Changing Lives delivers a range of projects that support women involved in the Criminal Justice System. We believe that individuals become involved in the Criminal Justice System for a complex range of reasons. Our experience has taught us that to help women stop offending and to rebuild their lives, we must address the underlying causes of crime. Our services are underpinned by an in-depth understanding of trauma and we support women to address challenges such as domestic abuse, homelessness or poor housing, helping women to develop tools to ensure that trauma in their past does not define the rest of their lives. We know that with the right support around them, women so often are able to break the cycle of crisis and crime.
We currently deliver diversion from custody schemes, education, training and employment services, and holistic services to women serving community sentences or following release from custody. We also provide some pre-release services and have a presence across a number of women’s prisons nationally. Our criminal justice services cover Northumbria, Cleveland, South Yorkshire, West Midlands, East Midlands, Warwickshire, Staffordshire and Leicestershire.
About the Job
This Service Manager’s role incorporates two primary areas of responsibilities. The Service Manager will oversee the delivery of all Female Justice services primarily within East Midlands. The second aspect of this role will require an in-depth knowledge of sourcing appropriate properties within East Midlands and York suitable for supported housing for women.
Our specialist Women’s Criminal Justice service provides inclusive and supportive interventions and are driven to achieve the best for local communities. We support women to build upon their strengths and work through any barriers that are preventing them from progressing and realising their potential.
The Service Manager will maintain and develop strategic and local partnerships, provide line management support to staff providing frontline delivery and will play a leading role of mobilising new initiatives and service within those establishments. It will be important as a Service Manager that you ensure that the Service’s key functions are performing to a high standard and meeting all contract performance metrics. In your role you will be supported to take a lead role in promoting, developing and integrating the Services so that they are effectively able to meet the needs of participants involved in the criminal justice system.
A key element of this work will be working with commissioners and stakeholders to monitor and manage performance and quality. It is also important to have a strong and open relationship with other Changing Lives Services and our partners within the wider resettlement strategy and criminal justice partnerships to support delivery and ensure that our work is in line with all local and national legislation and guidance.
As a motivational manager, it will be important to maintain the team ethos and build a dynamic culture of reflective practice and development. You will manage all aspects of team performance and development and utilise business partners, for example, Finance and People Team to enable this.
The role will be a critical partnership role, working strategically across the East Midlands and York to enhance existing partnership working in Changing Lives. The post holder will therefore require the emotional intelligence to recognise their own perspectives, strengths, contribution, and those of others, with a mind-set and determination to deliver a joint place-based vision across all of our themes.
Benefits
- Maternity Leave 20w fully paid + up to 52w leave total.
- Paternity Leave 4w paid.
- Adoption same as Maternity Leave.
- 25 Days Holiday, +2 Wellbeing Days + your Birthday & Bank Holidays off.
- Pension, Life Cover at X4 Salary & Private Health Insurance.
Service Manager in England employer: Changing Lives
Changing Lives is an exceptional employer dedicated to making a positive impact in the community, particularly in Durham. With a strong focus on employee wellbeing, we offer generous benefits including fully paid maternity and paternity leave, 25 days of holiday plus additional wellbeing days, and a supportive work culture that values diversity and personal growth. Our team of over 600 passionate colleagues, many with lived experience, fosters an inclusive environment where you can thrive while helping others transform their lives.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in England
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Changing Lives.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Changing Lives.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Changing Lives.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Changing Lives. Apply directly through us to stand out!
We think you need these skills to ace Service Manager in England
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Changing Lives. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Service Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Changing Lives
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Changing Lives. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
