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- Tasks: Lead and deliver impactful housing and homelessness services to change lives for the better.
- Company: Join a nationwide charity dedicated to helping those facing life's toughest challenges.
- Benefits: Enjoy generous leave, pension scheme, and employee savings plans.
- Why this job: Make a real difference in people's lives and support their journey to independence.
- Qualifications: Experience in managing housing services and strong communication skills required.
- Other info: Be part of a diverse team with opportunities for personal and professional growth.
The predicted salary is between 30000 - 40000 £ per year.
About us
Changing Lives is a nationwide charity helping people facing the most challenging of circumstances to make positive change - for good. We believe that everyone deserves a safe home, a rewarding job and a life free from addiction or abuse. Our services across the country help thousands of people each year who are experiencing a wide range of complicated challenges, including homelessness, drug and alcohol addiction, unemployment, involvement with the criminal justice system, sexual exploitation and domestic abuse. By focusing on their strengths, potential and opportunities, we support the people we work with to overcome their problems and live safe, successful, independent lives.
About the Service - Housing & Homelessness Services
A safe home is the solid base from which you build your life. We support people who are experiencing homelessness, or at risk of becoming homeless, as well as providing specialist accommodation and outreach services for rough sleepers, veterans, survivors of domestic abuse, women and young people. Accommodation to us doesn’t just mean a roof over your head and shelter from the elements. It needs to be a welcoming and flourishing environment, offering opportunities for all those we support to feel comfortable and develop. You can make a difference and support people on their journey towards a brighter future.
About the Job
Operationally this role will hold accountability for the delivery of Changing Lives services, with some responsibility for the strategic leadership and operational delivery of the frontline services, focusing on developing and enabling the delivery of high-quality services for people experiencing difficulties. The role requires excellent relationships with internal and external stakeholders and a commitment to involving our teams and the people who use our services. You will have in-depth knowledge and experience of managing housing and homeless operational services and be comfortable in monitoring performance and working closely with your team to make improvements.
You will also have experience of working with the Business Development Team to retain our key services and look at growth opportunities across Doncaster and Yorkshire. You will have a clear understanding of the complexity and barriers the people who use our services face and how to deliver strengths-based support. You will be able to demonstrate your ability to manage serious and complex situations. You will be a great communicator who can negotiate and influence when needed, and an ambassador for Changing Lives’ brand and work.
The role will be a critical partnership role, working strategically across Doncaster and Yorkshire enhancing existing partnership working in Changing Lives. The post holder will therefore require the emotional intelligence to recognise their own perspectives, strengths, contribution, and those of others, with a mind-set and determination to deliver a joint place-based vision across all of our themes.
Benefits
- 25 days annual leave + 2 Well being days + Birthday day off + 8 Bank Holidays – Pro rata'd for reduced hours working
- Contributory pension scheme
- Death in service x2 salary benefit
- Access to employee benefit platform
- Employee savings plan
Service Manager in Doncaster employer: Changing Lives
Contact Detail:
Changing Lives Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Doncaster
✨Tip Number 1
Network like a pro! Reach out to people in the charity sector, especially those connected to Changing Lives. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion! When you get the chance to chat with someone from Changing Lives, make sure to express why you care about their mission. Share personal stories or experiences that connect you to the work they do. Authenticity goes a long way!
✨Tip Number 3
Prepare for interviews by researching the challenges faced by the people Changing Lives supports. Understand their needs and think about how your skills can help address these issues. This will show you’re not just looking for a job, but genuinely want to make a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Keep an eye on new postings and be ready to jump on opportunities as they come up!
We think you need these skills to ace Service Manager in Doncaster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for changing lives shine through. We want to see your commitment to helping those facing challenges, so share any relevant experiences or motivations that drive you.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Service Manager role. Highlight your experience in managing housing and homelessness services, and how you've successfully navigated complex situations in the past.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see how you fit into our mission and values.
Apply Through Our Website: We encourage you to submit your application through our website. This ensures that your application goes directly to us, and you'll be able to track its progress easily. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Changing Lives
✨Know the Mission
Before your interview, take some time to really understand Changing Lives' mission and values. Familiarise yourself with their approach to supporting individuals facing challenges. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in managing housing and homelessness services. Prepare specific examples of how you've successfully navigated complex situations or improved service delivery. This will demonstrate your capability and align your skills with what they’re looking for.
✨Emphasise Emotional Intelligence
Given the nature of the role, it’s crucial to highlight your emotional intelligence. Think of instances where you've recognised and responded to the needs of others, whether it's colleagues or service users. This will illustrate your ability to connect with people and lead effectively.
✨Prepare Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the organisation. Ask about their current challenges or future goals. This shows that you're not just interested in the job, but also in contributing to their mission.