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For Companies At a Glance
- Tasks: Support clients in achieving independence and improving wellbeing through tailored assistance.
- Company: A dedicated organisation focused on empowering vulnerable individuals.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Join a passionate team committed to equality and inclusion.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience with vulnerable adults and strong communication skills required.
The predicted salary is between 29000 - 29000 £ per year.
The Support Project Worker will provide high quality, person-centered support to clients living within supported housing services. The role focuses on enabling individuals to develop independence, maintain accommodation, and improve overall wellbeing while promoting dignity, choice, and empowerment. You will work with individuals who may have complex needs including homelessness, mental health challenges, substance misuse histories, offending backgrounds, or social exclusion.
Duties and responsibilities
- Resident Support & Key Working: Provide structured key working sessions with clients to develop and review personalised support plans and risk assessments. Support clients to achieve goals relating to housing stability, health, finances, and independence. Assist individuals in developing daily living skills (e.g. budgeting, cooking, tenancy management). Encourage engagement with education, training, volunteering, or employment opportunities. Conduct regular hostel visits to provide ongoing welfare support and monitor progress.
- Safeguarding & Risk Management: Identify and respond appropriately to safeguarding concerns in line with policy and procedures. Complete risk assessments and contribute to risk management plans. Work collaboratively with external agencies to ensure resident safety and wellbeing.
- Licence agreement Sustainment: Support clients to understand and meet licence agreement obligations. Help prevent licence agreement breakdown and reduce risk of eviction or homelessness. Liaise with housing providers to resolve tenancy related issues.
- Multi-Agency Working: Build and maintain effective relationships with external partners including social services, mental health teams, probation, and health providers. Attend reviews and professional meetings as required.
- Admin & Record Keeping: Maintain accurate, timely, and confidential case notes and records. Use internal systems to update support plans, risk assessments, and outcome monitoring. Contribute to reports and service monitoring requirements.
- Health, Safety & Compliance: Ensure a safe living and working environment for clients and staff. Follow organisational policies including safeguarding, equality & diversity, and data protection. Report incidents and hazards in line with procedures.
- Other: No job description can be entirely comprehensive. The post holder will be expected to carry out such other duties as may be required from time to time in accordance with the job description. Willingness to work flexibly in response to changing organisational requirements. Keep managers informed of all significant issues relating to and affecting service delivery. Ensure compliance with CLHT Equality and Diversity policy & procedure. Ensure that client information is stored in line with Data Protection and Confidentiality guidelines. Attend regular meetings as directed by management.
Person Specification
Essential Skills & Experience:
- Experience of working with single homeless clients with support needs, or demonstrable equivalent experience.
- Strong understanding of safeguarding and risk management.
- Ability to build trusting, professional relationships with vulnerable adults.
- Good communication and de-escalation skills.
- Competent in record keeping and using IT systems.
- Experience of working in partnership with other agencies to achieve effective outcomes.
- Experience of effectively prioritising your workload in a fast-paced environment.
Desirable:
- Relevant qualification in Health & Social Care, Housing, Psychology, or related field.
- Knowledge of housing law and tenancy sustainment.
- Experience supporting individuals with complex needs (mental health, substance misuse, offending behaviour).
- It is desirable for the postholder to have a valid driving license.
Key Attributes:
- Empathetic, non-judgemental, and person-centred approach.
- Resilient and able to manage challenging situations.
- Strong organisational and time management skills.
- Commitment to equality, diversity, and inclusion.
- Ability to work independently and as part of a team.
Additional Requirements
- Enhanced DBS check required.
- Strong empathy with homeless people, demonstrating a non-judgmental approach.
- Commitment to the aims & objectives of the organisation and continuous professional development.
Education and Qualifications
- Minimum 5 GCSEs (A*-C) or equivalent – Including Maths and English.
- Chartered housing qualifications.
- Evidence of a commitment to ongoing professional development.
Housing Support Project Worker in Woolwich employer: Changing Lives Housing Trust
Contact Detail:
Changing Lives Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Project Worker in Woolwich
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with vulnerable adults and your understanding of safeguarding. Make sure they see how you can make a difference.
✨Tip Number 3
Be proactive! If you see a role that fits, don’t just wait for the application process. Reach out directly to the hiring manager or team to express your interest and ask about the position. It shows initiative!
✨Tip Number 4
Keep it real! During interviews, be honest about your experiences and how you've handled challenging situations. Authenticity goes a long way in building trust with potential employers.
We think you need these skills to ace Housing Support Project Worker in Woolwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Housing Support Project Worker. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Skills: Don’t just list your skills; provide examples of how you've used them in past roles. Whether it’s working with vulnerable adults or managing complex situations, we want to see how you’ve made a difference.
Be Person-Centred: Remember, this role is all about supporting individuals. Share your approach to building trusting relationships and how you empower clients to achieve their goals. We love hearing about your empathetic side!
Keep It Professional: While we appreciate a friendly tone, make sure your application is professional. Check for typos and ensure your formatting is clean. A polished application shows us you’re serious about joining our team!
How to prepare for a job interview at Changing Lives Housing Trust
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Support Project Worker inside out. Familiarise yourself with the key responsibilities like supporting clients with complex needs and maintaining their independence. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Empathy
This role requires a non-judgemental and empathetic approach. Be prepared to share examples from your past experiences where you've successfully built trusting relationships with vulnerable individuals. Highlight how you’ve supported clients through challenging situations, as this will resonate well with the interviewers.
✨Demonstrate Teamwork Skills
Since the job involves multi-agency working, be ready to discuss your experience collaborating with other professionals. Share specific instances where teamwork led to positive outcomes for clients. This shows that you can work effectively within a team and contribute to a supportive environment.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the organisation's approach to client support and safeguarding. This not only demonstrates your interest but also gives you insight into whether the company aligns with your values and professional goals.