Overview
As an Energy Advisor with Changeworks, you will be the first point of call for householders seeking free, impartial advice to lower their energy bills and reduce environmental impact in the Highlands and Islands.
Responsibilities
- Provide high‑quality, personalised advice to customers about energy efficiency, renewable technologies, and water savings.
- Handle inbound enquiries and make outbound calls to existing customers.
- Communicate technical information to a non‑technical audience.
- Refer householders to grants and funding for fuel poverty support.
Qualifications
- Experience engaging with customers and excellent communication skills.
- Good IT skills, stable internet connection, and ability to work in a hybrid setting.
- Live within Argyll & Bute, Highland, Na h‑Eileanan Siar, Orkney or Shetland.
- Interest in energy, sustainability or the environment is an advantage but not essential.
Benefits
- Full induction programme and ongoing training, including the City & Guilds Energy Awareness in the Home qualification.
- Flexible working, bike to work scheme, pension scheme, 26 days paid holiday plus 9 public holidays.
- Coaching, mentoring and development opportunities.
At Changeworks, we welcome and encourage applications from everyone.
Energy Advisor – Highlands and Islands in Inverness employer: Changeworks
Changeworks is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. As a home energy advisor in the beautiful Orkney region, you will enjoy flexible working arrangements, comprehensive training, and the opportunity to make a meaningful impact on local communities by helping them reduce energy costs and carbon emissions.
