At a Glance
- Tasks: Support day-to-day operations and help create warm, energy-efficient homes.
- Company: Join Changeworks, a team dedicated to making a positive impact.
- Benefits: Flexible working, bike scheme, excellent pension, and 26 days holiday.
- Other info: Opportunities for training and gaining recognised qualifications.
- Why this job: Gain real work experience while helping those in fuel poverty.
- Qualifications: Motivated, organised, and confident with IT skills.
The predicted salary is between 24000 - 28000 € per year.
About The Role
Join Changeworks and be part of a team that’s making a real difference—helping people live in warm, healthy and energy‑efficient homes while supporting households experiencing fuel poverty and fuel debt. You’ll work in our Facilities team, supporting day‑to‑day operations.
Responsibilities
- Welcoming visitors and managing reception
- Handling phone and online enquiries
- Monitoring stock levels and keeping the kitchen, office, equipment, meeting rooms, and storage facility organised and tidy
- Assisting with our fleet vehicles
- Acting as the first point of contact for visitors and enquiries, being approachable and helpful
Qualifications
- Motivated and ready to learn
- Good organisation and communication skills
- Confident using IT (e.g. Microsoft 365 / Office)
- Taking pride in being helpful and reliable
Training and Development
- Full on‑the‑job training and support from experienced colleagues
- Electrical Portable Appliance Testing (PAT)
- First Aid training to enable the postholder to assist with accidents
- Fire Warden training to provide assistance with fire evacuations
Driving Requirements
This role will require occasional driving of fleet vehicles to support operational activities. If you do not already hold a full UK driving licence, we will offer financial support towards lessons and the driving test, subject to terms and conditions. Once a licence has been obtained, there may be opportunities to use a vehicle as part of the role (e.g. supporting our electric and hybrid fleet), providing valuable practical experience.
Benefits
- Flexible working
- Bike to work scheme
- Excellent pension scheme
- 26 days paid holiday plus 9 public holidays per year
- Modern Apprenticeship programme (subject to eligibility and funding availability)
- Opportunity to gain recognised qualifications such as PAT, First Aid, and Fire Warden training
Why Join Us?
- Gain real work experience in a supportive team
- Develop practical, transferable skills
- Be part of an organisation making a positive impact
Equal Opportunities
We welcome and encourage applications from everyone.
Central Support Administrator in Edinburgh employer: Changeworks
At Changeworks, we pride ourselves on being an excellent employer dedicated to making a positive impact in our community. Our supportive work culture fosters personal and professional growth, offering comprehensive training and development opportunities, including recognised qualifications. With flexible working arrangements, a generous holiday allowance, and a commitment to employee well-being, we provide a rewarding environment for those looking to contribute to meaningful change in energy efficiency and fuel poverty.
StudySmarter Expert Advice🤫
We think this is how you could land Central Support Administrator in Edinburgh
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Changeworks. Understand their mission and values, especially how they support people in fuel poverty. This will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for visitors and enquiries, being approachable is key. Try role-playing common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Show off your organisational skills! Think of examples from your past experiences where you’ve kept things tidy or managed stock levels effectively. Being able to demonstrate this will make you stand out as a reliable candidate.
✨Tip Number 4
Don’t forget to highlight your willingness to learn! Mention your enthusiasm for the training opportunities available, like PAT and First Aid. This shows that you’re not just looking for a job, but are keen to grow and contribute to the team.
We think you need these skills to ace Central Support Administrator in Edinburgh
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for helping others shine through. We want to see that you're motivated and ready to learn, so don’t hold back on expressing why you’re excited about this role!
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention your good organisation and communication skills, and how they relate to the responsibilities of the Central Support Administrator role.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Changeworks
✨Know the Company
Before your interview, take some time to research Changeworks. Understand their mission and values, especially their focus on helping people live in warm, energy-efficient homes. This will show your genuine interest in the role and how you can contribute to their goals.
✨Showcase Your Organisation Skills
As a Central Support Administrator, organisation is key. Be prepared to discuss specific examples of how you've managed tasks or projects in the past. Highlight any experience you have with keeping spaces tidy and organised, as well as managing stock levels.
✨Demonstrate Your Communication Skills
Since you'll be the first point of contact for visitors and enquiries, it's crucial to convey your communication skills. Practice answering common interview questions clearly and confidently. Think about how you can demonstrate your approachability and helpfulness during the interview.
✨Be Ready to Discuss IT Proficiency
Familiarity with Microsoft 365/Office is essential for this role. Brush up on your skills and be ready to discuss how you've used these tools in previous roles. If you have any specific examples of how you've leveraged technology to improve efficiency, share those too!
