At a Glance
- Tasks: Support day-to-day operations and help create warm, energy-efficient homes.
- Company: Join Changeworks, a team dedicated to making a positive impact.
- Benefits: Flexible working, bike scheme, excellent pension, and 26 days holiday.
- Other info: Full training provided, including First Aid and Fire Warden certifications.
- Why this job: Gain real work experience while helping those in fuel poverty.
- Qualifications: Motivated, organised, and confident with IT skills.
The predicted salary is between 24000 - 28000 € per year.
About The Role
Join Changeworks and be part of a team that’s making a real difference—helping people live in warm, healthy and energy‑efficient homes while supporting households experiencing fuel poverty and fuel debt. You’ll work in our Facilities team, supporting day‑to‑day operations.
Responsibilities
- Welcoming visitors and managing reception
- Handling phone and online enquiries
- Monitoring stock levels and keeping the kitchen, office, equipment, meeting rooms, and storage facility organised and tidy
- Assisting with our fleet vehicles
- Acting as the first point of contact for visitors and enquiries, being approachable and helpful
Qualifications
- Motivated and ready to learn
- Good organisation and communication skills
- Confident using IT (e.g. Microsoft 365 / Office)
- Taking pride in being helpful and reliable
Training and Development
- Full on‑the‑job training and support from experienced colleagues
- Electrical Portable Appliance Testing (PAT)
- First Aid training to enable the postholder to assist with accidents
- Fire Warden training to provide assistance with fire evacuations
Driving Requirements
This role will require occasional driving of fleet vehicles to support operational activities. If you do not already hold a full UK driving licence, we will offer financial support towards lessons and the driving test, subject to terms and conditions. Once a licence has been obtained, there may be opportunities to use a vehicle as part of the role (e.g. supporting our electric and hybrid fleet), providing valuable practical experience.
Benefits
- Flexible working
- Bike to work scheme
- Excellent pension scheme
- 26 days paid holiday plus 9 public holidays per year
- Modern Apprenticeship programme (subject to eligibility and funding availability)
- Opportunity to gain recognised qualifications such as PAT, First Aid, and Fire Warden training
Why Join Us?
- Gain real work experience in a supportive team
- Develop practical, transferable skills
- Be part of an organisation making a positive impact
Equal Opportunities
We welcome and encourage applications from everyone.
Central Support Administrator employer: Changeworks
At Changeworks, we pride ourselves on being an excellent employer dedicated to making a positive impact in our community. Our supportive work culture fosters personal and professional growth, offering comprehensive training and development opportunities, including qualifications in First Aid and Fire Warden training. With flexible working arrangements, a generous holiday allowance, and a commitment to employee well-being, we provide a rewarding environment for those looking to contribute to meaningful change while developing their skills.
StudySmarter Expert Advice🤫
We think this is how you could land Central Support Administrator
✨Tip Number 1
Get to know the company! Research Changeworks and understand their mission. When you show up for an interview, drop in some knowledge about their work in energy efficiency and fuel poverty—it’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role involves being the first point of contact, it’s crucial to be approachable and helpful. Try role-playing common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 3
Be ready to showcase your organisational skills! Think of examples from your past experiences where you’ve kept things tidy or managed stock levels. This will help you stand out as someone who takes pride in being reliable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Central Support Administrator
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for helping others shine through. We want to see that you're motivated and ready to learn, so don’t hold back on expressing why you’re excited about this role!
Be Organised:Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. This reflects the good organisation skills we’re looking for in a Central Support Administrator.
Highlight Relevant Skills:Don’t forget to mention your IT skills, especially if you’re confident using Microsoft 365/Office. Tailor your application to showcase how your skills align with the responsibilities of the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Changeworks
✨Know the Company
Before your interview, take some time to research Changeworks. Understand their mission and values, especially how they support households facing fuel poverty. This will show your genuine interest in the role and help you connect your answers to their goals.
✨Showcase Your Organisation Skills
As a Central Support Administrator, organisation is key. Prepare examples from your past experiences where you successfully managed tasks or kept things tidy and efficient. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Practice Your IT Skills
Since the job requires confidence in using Microsoft 365/Office, brush up on these tools before the interview. You might be asked about your experience with them, so being able to discuss specific features or tasks you've completed will give you an edge.
✨Be Approachable and Helpful
The role involves being the first point of contact for visitors and enquiries. During the interview, convey your friendly and helpful nature. Use positive body language and be ready to share instances where you went above and beyond to assist others.
