Accent Group is seeking a Customer Complaints Advisor in Peterborough. The role is permanent, 35 hours per week, Monday–Friday between 8am and 6pm, with a spot salary of £26,505 per annum for fully meeting the requirements.
You will be the first point of contact for complaints by phone and email, log cases, and coordinate evidence for service improvement. We offer progression opportunities, comprehensive benefits, and inclusive recruitment.
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Customer Complaints & Resolution Specialist in Peterborough employer: Changeworknow is part of the Access Group
Hartpury University and Hartpury College is an exceptional employer, offering a vibrant work culture that prioritises professional development and employee wellbeing. With hybrid working arrangements, generous leave entitlements, and a commitment to continuous improvement, staff are supported in their roles while enjoying the beautiful Gloucestershire campus. The institution's strong focus on quality education and high graduate employability makes it a rewarding place to build a meaningful career in higher education.
Contact Details:
Changeworknow is part of the Access Group Recruitment Team
