Team Leader - Allerdale House in Newcastle upon Tyne

EveryDay, the social enterprise wholly owned by Age UK North Tyneside, is looking for an enthusiastic and dedicated Team Leader to join our team at Allerdale on a 12-month fixed-term maternity cover contract .

To ensure a smooth transition, the successful candidate will have the opportunity to work alongside the current Team Leader and receive a comprehensive handover before their maternity leave commences in November. This will provide valuable insight into the service, team and residents, helping you feel confident and supported from day one.

Allerdale is a 32-bedroom Extra Care scheme located in Chapel Park, a quiet residential area of Newcastle. Staffed 24 hours a day to provide comfort, reassurance and safety for residents, Allerdale is a welcoming and vibrant community where strong relationships are at the heart of everything we do. Our dedicated team has built fantastic connections with residents, and with regular activities and social events taking place, there's always something happening in the lounge. As Team Leader, you'll have the opportunity to lead within a supportive, close-knit environment where every day brings the chance to make a genuine difference to people's lives.

This is an exciting opportunity for an experienced care professional ready to take the next step in their career, leading a committed team that puts dignity, independence and person-centred care at the heart of everything it does. You will work closely with the Area Manager and Coordinator to ensure residents receive the high-quality care and support they deserve, whilst supporting and developing your own team of Personal Support Assistants.

Why Join EveryDay?

At EveryDay, we're passionate about helping people live well, maintain their independence and stay connected to their communities. We know this starts by valuing and supporting our staff.

• National Living Wage Employer
• Paid DBS Check
• Blue Light Card eligibility
• Generous Pension Scheme
• Loyalty Bonus after two years' service
• Staff Referral Scheme with rewards of up to £400
• Annual Thank You Events
• Ongoing learning, development and career progression opportunities

About the Role

As Team Leader, you will play a key role in ensuring residents receive a consistent, high-quality service delivered with compassion, dignity and respect. You will lead and organise a team of Personal Support Assistants, providing day-to-day supervision, support and motivation to help them deliver exceptional care and support.

Working closely with residents, families and partner agencies, you will help ensure individuals receive personalised support that promotes independence, improves confidence and enables them to live fulfilling lives within the Extra Care setting.

Key responsibilities include:

• Ensuring services are delivered in line with individual Service Plans.
• Building positive relationships with residents, families and external professionals.
• Helping create a positive culture where both residents and colleagues can flourish.

About You

We're looking for someone who is passionate about delivering outstanding care and enjoys supporting others to develop and succeed.

You will have:

• At least two years' experience within a health or social care setting.
• Knowledge of quality standards and best practice in care delivery.
• Strong communication, organisational and customer service skills.
• The ability to lead by example and work flexibly to meet residents' needs.
• Experience supervising, mentoring or training staff.
• Health & Safety qualification.
• Experience using Access or other electronic care management systems.

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