Specific Hours: Full-time (37.5 hours per week, flexibility required including evenings, weekends and participation in the on-call rota)
Are you an experienced Carer/Care Coordinator?
Are you a compassionate, organised, and proactive care professional with strong leadership abilities?
Do you enjoy the fast pace of Domiciliary Care ?
Do you want to progress your career in the Care sector?
If the answer is YES , Hartwig Care is seeking a committedCare Coordinator to join our dedicated team. This is a rewarding opportunity to make meaningful impact by supporting clients and guiding care staff to deliver exceptional service.
This is an excellent chance to join a progressive, supportive, and quality-driven organisation, and to play an active role in shaping the services that Hartwig Care provides to its clients.
**Please note: This role is not eligible for sponsorship , as it does not meet the required salary or skills criteria.
Benefits of Working With Us
- Fast-tracked job offer system
- Enhanced DBS Check – provided at no cost
- Ongoing training
- Opportunities forpersonal and professional growth and development
- In-store discounts with a Blue Light Card, offeringexclusive savings across a range of high-street retailers
- Paid Time Off – 20 days annual leave + bank holidays
- Employee Assistant Programme (EAP) – offering free confidential access to counselling and tailored support programmes
- Job security
- A supportive and welcoming working environment
- And more
Requirements:
- Highly motivated, ambitious, and passionate about delivering high-quality care services
- Strong attention to detail and accuracy when managing schedules and reports
- Ability to work collaboratively with Care Managers, care workers, and other team members
- Previous experience as a Care Coordinator in Health & Social Care (minimum of 2 years)
- Experience with electronic care planning/rostering systems
- Proven ability to manage and maintain a high-quality, dynamic care service
- Excellent people management and communication skills
- Strong leadership and teamwork abilities
- NVQ Level 3 in Health & Social Care or willingness to work towards it
Key Responsibilities
- Ensure that care worker visits are delivered in line with Hartwig Care's commitment to continuity and flexibility.
- Ensure all client visits take place on time and are allocated to the most appropriate care workers based on individual needs.
- Provide care workers with all necessary and up-to-date information regarding client visits, service delivery expectations, and company policies.
- Receive and record information and reports from care workers- both verbally and in writing- within agreed timelines.
- Coordinate and schedule care worker review meetings and team meetings, ensuring they take place as planned.
- Cross-check actual visits against planned bookings to ensure accuracy and consistency in the rota.
- Support ongoing improvements in service monitoring, quality assurance, and client safety.
- Assist Care Managers in communicating daily updates, visit changes, and key information to care workers.
- Manage incoming phone calls and text messages, taking messages and redirecting communications as appropriate through the telephone system.
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Care Coordinator in London employer: Changeworknow is part of the Access Group
Hartpury University and Hartpury College is an exceptional employer, offering a vibrant work culture that prioritises professional development and employee wellbeing. With hybrid working arrangements, generous leave entitlements, and a commitment to continuous improvement, staff are supported in their roles while enjoying the beautiful Gloucestershire campus. The institution's strong focus on quality education and high graduate employability makes it a rewarding place to build a meaningful career in higher education.
Contact Details:
Changeworknow is part of the Access Group Recruitment Team
