Senior Support Worker, Edinburgh

Senior Support Worker, Edinburgh

Full-Time 24800 - 35100 € / year (est.) No home office possible
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At a Glance

  • Tasks: Support adults in managing their mental health and connect them to community resources.
  • Company: Join a dedicated team at Thrive Early Access Mental Health Service in Edinburgh.
  • Benefits: Enjoy a competitive salary, flexible working, and professional development opportunities.
  • Other info: Flexible working options available to promote a great work-life balance.
  • Why this job: Make a real difference in people's lives while working in a supportive environment.
  • Qualifications: SVQ Level 3 or equivalent and experience in mental health support required.

The predicted salary is between 24800 - 35100 € per year.

Location: Thrive Early Access Mental Health Service, Ballenden House, Edinburgh
Salary:
£29,870 per annum, pro rata
Hours: Full-time, 35 hours per week
Closing date: 13th October 2025

We welcome and encourage job applications from people of all backgrounds.

If you consider yourself to have a disability, please complete the relevant section within the application pack to inform us of any arrangements that we may make to the interview process.

We reserve the right to close this advert earlier or later than stated, so please don’t delay your application to avoid any disappointment.

About the role

The Senior Support Workers in the Thrive Early Access Mental Health Service undertake short-term focused work with adults of all ages and from a wide range of backgrounds. They help people to identify what is important to them and the steps they can take to manage their mental health and wellbeing. The workers connect people into community services, clinical treatment options and self-management resources as appropriate.

Along with mental health nurses and other members of the multi-disciplinary teams, the Senior Support Workers staff the Open Access drop-ins that take place within the locality. They work closely with colleagues within health and social care, the wider third sector, and with community organisations across the city, ensuring that the service is accessible to and meets the needs of all sections of the community.

Who are we looking for?

The ideal candidate should be passionate about making a real difference in the lives of people in the city and who can work in close partnership with statutory and voluntary partners using an asset-based approach. The successful candidate will be adept at helping people to identify their personal outcomes, and they will be able to build collaborative working relationships with individuals from varied backgrounds quickly.

We seek someone with direct experience in supporting people with their mental health, including people living with complex issues. Candidates should be able to demonstrate an ability to assist people to develop their own recovery plans, whilst assessing and managing risk appropriately.

You should be able to demonstrate partnership working and bring sound knowledge of the Edinburgh health and social care landscape. You should also be willing to embrace a culture of shared learning and reflection to bring creative solutions to the team.

As this is a senior post with great responsibility, you should have a SVQ Level 3 or equivalent qualification and a track record of managing a caseload and meeting administrative deadlines with minimal supervision. This post is subject to membership in the PVG Scheme and appropriate checks.

We are committed to exploring flexible working opportunities which benefit the individual and the charity and are a “Happy to Talk Flexible” employer: The post is for 35 hours per week, and working days will be discussed and agreed with the Locality Manager and can be adjusted for the suitable candidate.

If you are passionate about enabling Change Mental Health to deliver a valuable service to the Scottish community and feel your profile matches this role’s criteria, then we want to hear from you!

  • Professional development including funded opportunities.
  • A 35-hour working week, enhanced sick pay & season ticket loan.
  • A great work life balance with flexible and blended working environment.
  • 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial and medical advice as well as support with life’s challenges.
  • Enhanced sick pay and leave entitlements
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Senior Support Worker, Edinburgh employer: Changemh

Thrive Early Access Mental Health Service is an exceptional employer located in the heart of Edinburgh, dedicated to making a meaningful impact on the lives of individuals facing mental health challenges. With a strong commitment to professional development, flexible working arrangements, and a supportive work culture, employees are empowered to grow and thrive in their roles. The organisation fosters collaboration with community partners, ensuring that staff can make a real difference while enjoying a healthy work-life balance and access to comprehensive employee support services.

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Contact Detail:

Changemh Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Support Worker, Edinburgh

Tip Number 1

Network like a pro! Reach out to your connections in the mental health field, especially those who work in Edinburgh. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for the interview by researching Thrive Early Access Mental Health Service. Understand their values and how they support the community. This will help you tailor your answers and show you're genuinely interested.

Tip Number 3

Practice your responses to common interview questions, especially around supporting mental health and working with diverse backgrounds. We recommend doing mock interviews with friends or family to build confidence.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and know how to navigate the digital world, which is a bonus in today’s job market.

We think you need these skills to ace Senior Support Worker, Edinburgh

Mental Health Support
Risk Assessment
Collaborative Working
Community Engagement
Asset-Based Approach
Recovery Planning
Partnership Working

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Senior Support Worker. Use keywords from the job description to show that you understand what we're looking for.

Show Your Passion:We want to see your enthusiasm for making a difference in mental health. Share personal stories or experiences that demonstrate your commitment to supporting individuals in their recovery journey.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key skills and experiences shine through without unnecessary fluff.

Apply Through Our Website:Don’t forget to submit your application via our website! It’s the best way to ensure it reaches us directly and helps us keep track of all applications efficiently.

How to prepare for a job interview at Changemh

Know Your Stuff

Make sure you’re familiar with the Thrive Early Access Mental Health Service and its mission. Research the specific challenges faced by the community in Edinburgh and think about how your experience aligns with their needs. This will show that you’re genuinely interested and prepared.

Showcase Your Experience

Be ready to discuss your direct experience in supporting individuals with mental health issues, especially those with complex needs. Prepare examples of how you've helped clients develop recovery plans and managed risks effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Emphasise Collaboration

Since the role involves working closely with various partners, highlight your ability to build collaborative relationships. Share specific instances where you’ve successfully worked with multi-disciplinary teams or community organisations, showcasing your partnership skills and asset-based approach.

Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of the interview. This could be about the team dynamics, the types of cases you might handle, or how they measure success in the role. It shows your enthusiasm and helps you gauge if the position is the right fit for you.