At a Glance
- Tasks: Provide top-notch customer service by buying and selling foreign currencies.
- Company: Join a leading global retail foreign exchange group at Stansted Airport.
- Benefits: Competitive salary, uncapped incentives, training, discounts, and free parking.
- Other info: Full-time role with flexible shifts and excellent growth opportunities.
- Why this job: Kickstart your career in a dynamic environment with international travellers.
- Qualifications: Retail or customer service experience and strong communication skills required.
The predicted salary is between 25299 - 25299 £ per year.
Exciting opportunities have arisen in our Stansted Airport location to build a career with one of the most successful global retail foreign exchange groups. We are dedicated to developing the skills of individuals and to helping them to achieve their goals. The role involves providing first class customer service to international travellers with the buying and selling of foreign currency.
Responsibilities:
- The buying and selling of foreign currencies.
- Credit card advances and more.
Qualifications:
- It is essential that you have previous Retail or Customer Service Experience.
- You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs.
- The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets.
- The role will suit someone who is self-motivated, has an energetic attitude and can adhere to procedures.
- You must have the ability to work under pressure.
- You must be eligible to work full time in the UK.
In return for your commitment, we’ll offer you in-depth training and development, competitive pay, a generous and uncapped incentive scheme, pension, Employee Assistance Programme (EAP), staff currency discounts, free car parking and free uniform.
Hours: 37.5 hours per week (Full-time)
Working: 5 out of 7 days over a 24 hour period on a rotational shift pattern basis
Salary: £25,299 per year
Trainee Foreign Exchange Sales Consultants – Stansted Airport - Full Time employer: ChangeGroup UK
Join our dynamic team at Stansted Airport, where we prioritise employee development and offer a vibrant work culture that celebrates success. With competitive pay, an uncapped incentive scheme, and comprehensive training, we empower our Trainee Foreign Exchange Sales Consultants to excel in providing exceptional service to international travellers. Enjoy unique benefits such as staff currency discounts and free parking, all while being part of a globally recognised retail foreign exchange group.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Foreign Exchange Sales Consultants – Stansted Airport - Full Time
✨Tip Number 1
Get to know the company! Research their values and what they stand for. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable with common scenarios you might face. Remember, it’s all about building rapport and understanding customer needs.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and approachable. A smart appearance can set the tone for a positive interaction right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Trainee Foreign Exchange Sales Consultants – Stansted Airport - Full Time
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous retail or customer service experience in your application. We want to see how you've made customers happy and built rapport in the past!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to explain why you're a great fit for the role. We appreciate a well-structured application that gets straight to the point!
Demonstrate Your Sales Flair:If you’ve got a knack for sales, let us know! Share examples of how you've successfully promoted products or services in your previous roles. We love candidates who can show they can hit targets!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Stansted Airport.
How to prepare for a job interview at ChangeGroup UK
✨Know Your Currency
Brush up on your knowledge of foreign currencies and exchange rates. Being able to discuss current trends or recent changes in the market can impress interviewers and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail or customer service experience where you went above and beyond for a customer. Highlighting your ability to build rapport and meet customer needs will resonate well with the interviewers.
✨Demonstrate Your Sales Flair
Think of ways you can promote products and services effectively. Be ready to discuss how you would approach selling foreign currency or upselling additional services, as this is key to achieving targets in the role.
✨Stay Calm Under Pressure
Since the role involves working in a fast-paced environment, prepare to discuss how you handle stressful situations. Share specific strategies you use to maintain composure and deliver excellent service, even when things get hectic.
