At a Glance
- Tasks: Provide top-notch customer service while buying and selling foreign currencies.
- Company: Join a leading independent retail foreign exchange group in Luton Town Centre.
- Benefits: Competitive salary, free uniform, and exciting incentives for hitting sales targets.
- Other info: Dynamic work environment with a focus on personal growth and achievement.
- Why this job: Kickstart your career with in-depth training and development opportunities.
- Qualifications: Retail or customer service experience and excellent communication skills required.
The predicted salary is between 25249 - 25249 £ per year.
Exciting opportunities have arisen in our London operation for Luton Town Centre to build a career with one of the most successful independent retail foreign exchange groups. We are dedicated to developing the skills of individuals and to help them to achieve their goals.
The role involves providing first class customer service to international travellers with the buying and selling of foreign currency. You will be responsible for:
- The buying and selling of foreign currencies
- Money transfers (Western Union)
- Credit card advances
- Bus tours
- E‑Sim, P‑Sims and much more.
It is essential that you have previous Retail or Customer Service Experience. You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs. The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets. The role will suit someone who is self‑motivated, has an energetic attitude and can adhere to procedures.
In return for your commitment, we’ll offer you in‑depth training and development, competitive pay, free uniform, and an exciting incentive scheme for hitting sales targets. You must have the ability to work under pressure.
Hours – 37.5 hours per week working 5 out of 7 days between the hours of 8 am to 10 pm. You must be eligible to work full time in the UK.
Trainee Foreign Exchange Sales Consultant- Luton town centre employer: ChangeGroup UK
Join our dynamic team in Luton Town Centre, where we prioritise employee development and offer a vibrant work culture that celebrates success. As a Trainee Foreign Exchange Sales Consultant, you will receive comprehensive training, competitive pay, and exciting incentives, all while providing exceptional service to international travellers. Our commitment to your growth and the supportive environment makes us an outstanding employer for those seeking a rewarding career in retail foreign exchange.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Foreign Exchange Sales Consultant- Luton town centre
✨Tip Number 1
Get to know the company! Research their values and what makes them tick. This way, when you walk into that interview, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of scenarios where you can demonstrate your ability to connect with customers and meet their needs.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider tips and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Trainee Foreign Exchange Sales Consultant- Luton town centre
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous retail or customer service experience in your application. We want to see how you've gone above and beyond for customers in the past!
Communicate Clearly:Since excellent communication is key for this role, ensure your application is clear and concise. Use straightforward language and avoid jargon to make it easy for us to understand your points.
Demonstrate Your Sales Flair:If you have a knack for sales, let it shine through! Share examples of how you've successfully promoted products or services in your previous roles. We love seeing that energy and motivation!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Luton Town Centre!
How to prepare for a job interview at ChangeGroup UK
✨Know Your Currency
Brush up on your knowledge of foreign currencies and exchange rates. Being able to discuss current trends or recent changes in the market can impress your interviewers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail or customer service experience where you went above and beyond for a customer. Highlighting your ability to build rapport and negotiate effectively will demonstrate that you have what it takes to excel in this position.
✨Practice Your Sales Pitch
Since the role involves promoting products and services, practice a short sales pitch for one of the offerings. This will not only help you feel more confident but also give the interviewers a taste of your sales flair and enthusiasm.
✨Be Ready for Pressure
Think of scenarios where you've had to work under pressure and how you handled them. The interviewers will want to know that you can maintain your composure and deliver excellent service even during busy times.
