At a Glance
- Tasks: Provide top-notch customer service while buying and selling foreign currency.
- Company: Join a leading independent retail foreign exchange group at Gatwick Airport.
- Benefits: Enjoy competitive pay, free uniform, employee discounts, and exciting bonuses.
- Other info: Flexible shifts between 03:00 and 23:00, averaging 40 hours per week.
- Why this job: Build your career in a dynamic environment with great training and development opportunities.
- Qualifications: Retail or customer service experience is essential; strong communication skills are a must.
The predicted salary is between 26300 - 26300 £ per year.
Foreign Exchange Sales Consultants - Gatwick Airport - Full Time
Exciting opportunities have arisen in our GATWICK Airport location to build a career with one of the most successful independent retail foreign exchange groups. We are dedicated to developing the skills of individuals and to helping them to achieve their goals.
The role involves providing first class customer service to international travellers with the buying and selling of foreign currency.
Additional Information:
·It is essential that you have previous Retail or Customer Service Experience
·You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs.
·The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets. The role will suit someone who is self-motivated, has an energetic attitude and can adhere to procedures.
·In return for your commitment, we’ll offer you in-depth training and development, competitive pay, free uniform, and an exciting incentive scheme for hitting sales targets.
·You must have the ability to work under pressure
·HOURS - Monday to Sunday, 5 days on and 3 days off, working variable days and hours on a rotational shift basis between the hours of 03:00am and 23:00pm.
**You will need to be able to work across ALL shifts - early and late, averaging 40 hours per week**
·You must be eligible to work full time in the UK
Why work for ChangeGroup?: https://youtu.be/gD5MW1VrOHI
Job Types: Full-time, Permanent
Salary: £12.97 per hour
Benefits:
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Company pension
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Employee discount
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Free parking
Supplemental pay types:
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Bonus scheme
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Performance bonus
Trainee Foreign Exchange Sales Consultant- Gatwick Airport employer: ChangeGroup UK
ChangeGroup is an exceptional employer that prioritises the growth and development of its employees, offering comprehensive training and a supportive work culture in the vibrant setting of Clapham Junction. With competitive pay, a free uniform, and an exciting incentive scheme, we empower our team to excel in providing outstanding customer service to international travellers while achieving their personal and professional goals. Join us to be part of a dynamic team where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Foreign Exchange Sales Consultant- Gatwick Airport
✨Tip Number 1
Familiarise yourself with the foreign exchange market and current currency trends. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's through part-time work or volunteering, showcasing your ability to connect with customers will be a huge plus.
✨Tip Number 3
Prepare for potential situational questions during the interview. Think of examples where you've successfully handled pressure or met sales targets, as these experiences are highly relevant to the role.
✨Tip Number 4
Network with current or former employees of ChangeGroup if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Trainee Foreign Exchange Sales Consultant- Gatwick Airport
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and qualifications required for the Trainee Foreign Exchange Sales Consultant position. Tailor your application to highlight relevant experience in customer service or retail.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your previous retail or customer service experience. Emphasise any skills that align with the role, such as communication and negotiation abilities.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Gatwick Airport and how you can contribute to achieving sales targets.
Proofread Your Application:Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial in customer-facing roles.
How to prepare for a job interview at ChangeGroup UK
✨Showcase Your Customer Service Skills
Since the role involves providing first-class customer service, be prepared to share specific examples from your previous experience. Highlight situations where you successfully handled customer queries or resolved issues.
✨Demonstrate Your Sales Acumen
Familiarise yourself with the products and services offered by the company. Be ready to discuss how you would promote these to customers and meet sales targets, as this is a key part of the role.
✨Prepare for Shift Work Questions
Given the variable shift patterns, be honest about your availability and willingness to work early mornings and late evenings. Show that you are flexible and can adapt to the demands of the job.
✨Practice Communication and Rapport Building
Excellent communication skills are essential for this position. Practice your ability to engage with others, negotiate, and build rapport. Consider role-playing common customer interactions to boost your confidence.
