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- Tasks: Provide top-notch customer service while buying and selling foreign currencies.
- Company: Join a leading independent retail foreign exchange group in Central London.
- Benefits: Enjoy competitive pay, free uniform, and exciting incentives for hitting sales targets.
- Why this job: Build your career with in-depth training and a vibrant team culture.
- Qualifications: Previous retail or customer service experience is essential; strong communication skills required.
- Other info: Work 37.5 hours a week, flexible shifts between 7:45 am and 11 pm.
The predicted salary is between 24633 - 24633 £ per year.
Exciting opportunities have arisen in our Central London operation to build a career with one of the most successful independent retail foreign exchange groups. We are dedicated to developing the skills of individuals and helping them achieve their goals.
The role involves providing first-class customer service to international travellers with the buying and selling of foreign currency. You will be responsible for:
- The buying and selling of foreign currencies
- Money transfers (Western Union)
- Credit card advances, E-SIMs, Sim Cards, Buy backs, and much more
Additional Information:
- Previous Retail or Customer Service Experience is essential
- Excellent communication skills and the ability to negotiate and build rapport with customers are required to help them understand their foreign currency needs
- The ideal candidate will have a flair for sales, promoting our products and services while working towards and achieving targets. The role suits someone who is self-motivated, energetic, and able to adhere to procedures
- In return, we offer in-depth training and development, competitive pay, free uniform, and an exciting incentive scheme for hitting sales targets
- You must have the ability to work under pressure
- Hours: 37.5 hours per week, working 5 out of 7 days between 7:45 am and 11 pm
- You must be eligible to work full-time in the UK
Job Types: Full-time, Permanent
Salary: £24,633.00 per year
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Trainee Foreign Exchange Sales Consultant- Derbion Shopping Centre Full-time employer: ChangeGroup UK
Contact Detail:
ChangeGroup UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Foreign Exchange Sales Consultant- Derbion Shopping Centre Full-time
✨Tip Number 1
Familiarise yourself with the foreign exchange market and current trends. Understanding how currency values fluctuate can help you engage more effectively with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your communication skills by role-playing customer interactions with friends or family. This will help you build confidence in negotiating and providing excellent customer service, which is crucial for this role.
✨Tip Number 3
Research common sales techniques and strategies that are effective in retail environments. Being able to discuss these methods during your interview will show your enthusiasm for sales and your readiness to meet targets.
✨Tip Number 4
Prepare examples from your previous experience that highlight your ability to work under pressure and achieve results. Sharing specific instances where you excelled in a fast-paced environment will make you stand out as a candidate.
We think you need these skills to ace Trainee Foreign Exchange Sales Consultant- Derbion Shopping Centre Full-time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail or customer service experience. Emphasise any roles where you provided excellent customer service or achieved sales targets, as these are crucial for the Trainee Foreign Exchange Sales Consultant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and ability to build rapport with customers. Mention specific examples of how you've successfully negotiated or sold products in previous roles to demonstrate your flair for sales.
Highlight Relevant Skills: In your application, clearly outline your skills that align with the job description, such as your ability to work under pressure, self-motivation, and energy. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in a customer-facing role.
How to prepare for a job interview at ChangeGroup UK
✨Showcase Your Customer Service Skills
Since the role involves providing first-class customer service, be prepared to share specific examples from your previous retail or customer service experience. Highlight how you handled challenging situations and ensured customer satisfaction.
✨Demonstrate Your Sales Flair
The ideal candidate should have a flair for sales. Prepare to discuss your approach to promoting products and services, and how you've successfully achieved sales targets in the past. Use metrics if possible to quantify your success.
✨Communicate Clearly and Effectively
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and confidently. Be ready to engage in role-play scenarios where you might need to negotiate or build rapport with customers.
✨Prepare for Pressure Situations
This position requires the ability to work under pressure. Think of examples where you thrived in a fast-paced environment. Discuss how you manage stress and maintain performance during busy periods.
