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- Tasks: Provide top-notch customer service while buying and selling foreign currency.
- Company: Join a leading independent retail foreign exchange group in Central London.
- Benefits: Enjoy competitive pay, free uniform, and exciting incentives for hitting sales targets.
- Why this job: Build your career with in-depth training and a vibrant team culture.
- Qualifications: Previous retail or customer service experience is essential; strong communication skills required.
- Other info: Work 37.5 hours a week, flexible shifts between 7:45 am to 11 pm.
The predicted salary is between 24633 - 24633 £ per year.
Exciting opportunities have arisen in our Central London operation to build a career with one of the most successful independent retail foreign exchange groups. We are dedicated to developing the skills of individuals and to help them to achieve their goals.
The role involves providing first class customer service to international travellers with the buying and selling of foreign currency. You will be responsible for:
- The buying and selling of foreign currencies
- Money transfers (Western Union)
- Credit card advances, E-SIMs, SIM cards, Bus tours and much more.
Additional Information:
- It is essential that you have previous Retail or Customer Service Experience
- You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs.
- The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets. The role will suit someone who is self-motivated, has an energetic attitude and can adhere to procedures.
- In return for your commitment, we’ll offer you in-depth training and development, competitive pay, free uniform, and an exciting incentive scheme for hitting sales targets.
- You must have the ability to work under pressure
- Hours – 37.5 hours per week working 5 out of 7 days between the hours of 7:45 am to 11 pm.
- You must be eligible to work full time in the UK
Job Types: Full-time, Permanent Salary: £24,633.00 a year
Why work for ChangeGroup:
#J-18808-Ljbffr
Trainee Foreign Exchange Sales Consultant- Central London Full-time Retail Operations · London [...] employer: ChangeGroup UK
Contact Detail:
ChangeGroup UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Foreign Exchange Sales Consultant- Central London Full-time Retail Operations · London [...]
✨Tip Number 1
Familiarise yourself with the foreign exchange market and current trends. Being knowledgeable about currency fluctuations and popular destinations can help you engage customers effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your communication and negotiation skills. Role-playing scenarios with friends or family can help you become more comfortable in building rapport with customers, which is crucial for this role.
✨Tip Number 3
Showcase your previous retail or customer service experience by preparing specific examples of how you've successfully handled customer interactions. This will highlight your ability to provide excellent service and meet sales targets.
✨Tip Number 4
Demonstrate your self-motivation and energetic attitude during the interview. Share instances where you've gone above and beyond in your previous roles, as this aligns well with the qualities they are looking for in a candidate.
We think you need these skills to ace Trainee Foreign Exchange Sales Consultant- Central London Full-time Retail Operations · London [...]
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous retail or customer service experience. Emphasise any roles where you had to communicate effectively and build rapport with customers, as these skills are crucial for the Trainee Foreign Exchange Sales Consultant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your sales flair and how you can contribute to achieving targets. Use specific examples from your past experiences to demonstrate your skills and motivation.
Highlight Relevant Skills: In your application, clearly outline your excellent communication skills and ability to work under pressure. Provide examples of situations where you've successfully negotiated or resolved customer issues, as this will resonate well with the hiring team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at ChangeGroup UK
✨Showcase Your Customer Service Skills
Since the role involves providing first-class customer service, be prepared to share specific examples from your previous experience. Highlight situations where you successfully resolved customer issues or went above and beyond to meet their needs.
✨Demonstrate Your Sales Flair
The ideal candidate should have a flair for sales. Prepare to discuss how you've promoted products or services in the past, and think of ways you can apply those skills to the foreign exchange market.
✨Communicate Clearly and Confidently
Excellent communication skills are essential for this role. Practice articulating your thoughts clearly and confidently, especially when discussing complex topics like currency exchange and money transfers.
✨Prepare for Pressure Situations
This job requires the ability to work under pressure. Think of examples where you've thrived in a fast-paced environment and be ready to explain how you manage stress while maintaining high performance.
