At a Glance
- Tasks: Provide top-notch customer service in foreign currency exchange and money transfers.
- Company: Join a leading independent retail foreign exchange group in Central London.
- Benefits: Competitive salary, free uniform, and exciting incentives for hitting sales targets.
- Other info: Self-motivated individuals with a flair for sales will thrive here.
- Why this job: Kickstart your career with in-depth training and development in a dynamic environment.
- Qualifications: Retail or customer service experience and excellent communication skills required.
The predicted salary is between 24102 - 24102 £ per year.
Exciting opportunities have arisen in our Central London operation to build a career with one of the most successful independent retail foreign exchange groups. We are dedicated to developing the skills of individuals and to help them to achieve their goals.
The role involves providing first class customer service to international travellers with the buying and selling of foreign currency. You will be responsible for:
- The buying and selling of foreign currencies
- Money transfers (Western Union)
- Credit card advances, Tax Refunds and much more.
It is essential that you have previous Retail or Customer Service Experience. You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs. The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets. The role will suit someone who is self-motivated, has an energetic attitude and can adhere to procedures.
In return for your commitment, we’ll offer you in-depth training and development, competitive pay, free uniform, and an exciting incentive scheme for hitting sales targets. You must have the ability to work under pressure.
Hours - 37.5 hours per week working 5 out of 7 days between the hours of 7:45 am to 11 pm. You must be eligible to work full time in the UK.
Trainee Foreign Exchange Sales Consultant- Central London Full-time employer: ChangeGroup UK
ChangeGroup is an exceptional employer located in the heart of Central London, offering a vibrant work culture that prioritises employee development and success. With comprehensive training programmes, competitive salaries, and a rewarding incentive scheme, we empower our team members to excel in their roles while providing top-notch service to international travellers. Join us to be part of a dynamic team where your contributions are valued and growth opportunities abound.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Foreign Exchange Sales Consultant- Central London Full-time
✨Tip Number 1
Get to know the company! Research ChangeGroup and understand their values, products, and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service and building rapport, try role-playing with a friend or family member. This will help you feel more confident when discussing foreign currency needs with potential customers.
✨Tip Number 3
Show off your sales flair! Prepare examples of how you've successfully sold products or services in the past. Highlight your ability to meet targets and how you can bring that energy to ChangeGroup's exciting incentive scheme.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Trainee Foreign Exchange Sales Consultant- Central London Full-time
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous retail or customer service experience in your application. We want to see how you've gone above and beyond to help customers, as this is key for the role!
Communicate Clearly:Your communication skills are super important for this position. Use clear and concise language in your application to demonstrate your ability to convey information effectively. Remember, we’re looking for someone who can build rapport with customers!
Demonstrate Your Sales Flair:If you’ve got a knack for sales, let it shine through! Share examples of how you’ve successfully promoted products or services in the past. We love candidates who can hit targets and drive results!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ChangeGroup UK
✨Know Your Currency
Brush up on your knowledge of foreign currencies and current exchange rates. Being able to discuss recent trends or changes in the market can impress interviewers and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail or customer service experience where you went above and beyond for a customer. Highlighting your ability to build rapport and handle difficult situations will demonstrate that you’re the right fit for providing first-class service.
✨Practice Your Sales Pitch
Since the role involves promoting products and services, practice a short sales pitch for a currency exchange service. This will help you articulate your sales flair and show how you can meet targets effectively.
✨Demonstrate Your Energy and Motivation
During the interview, convey your energetic attitude and self-motivation. Share instances where you thrived under pressure or achieved goals, as this aligns perfectly with what they’re looking for in a candidate.
